Hotell i Aibonito

“It's a great location and convenient to another locations. Staff was was friendly and helpful. I ended up booking additional room for family.”

“Good experience”

“Buen sitio y limpio”

“Poot and parking is not safe.”

“The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. ”

“Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio”

“Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Servicio personalizado y atentos.”

“Really very nice but they should do something about the nasty smell about the sea water.. very thing else was good. Very clean room's”

“Todo estaba limpio, estaban en mejorias y en arreglos de algunas areas, el staff amable y atentos. El desayuno continental no fue de nuestras expectativas, esperabamos algo más, como la proteína, había pan, cereales (cornflakes), avena y manzanas. El área de la piscina estubo limpia y espaciosa. En el área de niños, el joven que nos atendió muy servicial, comunicativo y atento. Los cuartos excelente, agua caliente, dos camas, agua caliente, closet, tabla de planchar, TV, Direct TV le funcionaba...

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Excelente hospedaje”

“Wonderful experience at this hotel. Clean and nicely maintained. The restaurant is amazing. Lovely heated pool which was well maintained. The staff were very pleasant and accommodating. Loved my stay here.”

“Todo muy limpio & organizado. Súper cómodo . La atención al cliente excelente! No tengo quejas de este lugar. Volvería de nuevo a visitarlos. Me encantó este lugar.”

“I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

“Very unique property it is beautiful and very peaceful. The owners and staff are very friendly and supportive of anything you need. We had a great experience and would visit again.”

“Excellent hotel and service.”