Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 387 av 911 recensioner" "
10 - Fantastiskt
387
8 - Bra i betyg. 307 av 911 recensioner" "
8 - Bra
307
6 - Okej i betyg. 140 av 911 recensioner" "
6 - Okej
140
4 - Dåligt i betyg. 54 av 911 recensioner" "
4 - Dåligt
54
2 - Väldigt dåligt i betyg. 23 av 911 recensioner" "
2 - Väldigt dåligt
23
8,2/10
Renlighet
8,0/10
Personal och service
7,8/10
Bekvämligheter
7,8/10
Boendets skick och faciliteter
7,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Torbjörn
2 jan. 2019
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fint ställe. Saknade vissa saker i köket. Övrigt var allt bra. Men de tog betalt för att ringa och boka en upplevelse. Tog 2 min.
Torbjörn
Bodde här 2 nätter i december 2018
Svar från Guest Services team at Waters Edge 27 jan. 2019
Thank you for your review, we appreciate you comments.
8/10 Bra
Verifierad resenär
20 dec. 2018
Verifierad resenär
Bodde här 6 nätter i december 2018
Svar från Guest Services team at Waters Edge 27 jan. 2019
Thank you for a great rating!
8/10 Bra
Lisette
23 nov. 2018
Nice and helpful staff. Quick check in. The room could have been cleaner but nothing we mentioned to the staff. We were only there for two nights so didn't really matter. Nice to have washing abilities in the room. And lovely with a dishwasher. Great views
Lisette
Bodde här 2 nätter i november 2018
8/10 Bra
Verifierad resenär
31 mars 2018
Gillade: Renlighet, personal och service och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
Bertil
30 mars 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell
Bra städat och trevlig incheckning
Bertil
6/10 Okej
Christina
8 jan. 2017
Fanns inget wi-fi på rummet trots att det utlovades, endast i receptionen, mycket dåligt. Frukosten var mycket torftig. Fick betala extra om man ville ha kaffe eller te.
Christina
8/10 Bra
Thomas
10 jan. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thomas
8/10 Bra
Erika, Sollefteå
19 dec. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt boende.
Superfina rum stora fullt utrustande perfekt för en lyxig vistelse. De tre poolerna hade en fantastisk utsikt över havet. Det enda negativa vi har att säga är att personal var ganska otrevlig och wi-fi är inte gratis väldigt dyrt wi-fi/dygn
Erika
6/10 Okej
Verifierad resenär
12 jan. 2015
Gillade inte: Rummets bekvämlighet
Bra läge.
+ Fantastisk utsikt.
- Luktade rök
- Gammalmodigt rum
Verifierad resenär
10/10 Fantastiskt
Jessica, Brisbane
26 juli 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay at water edge resort
Went for 3 nights and it was the best hotel we've stayed at, the view from the balcony and the location of the accommodation was top notch! Clean and fresh rooms and perfectly situated pool area overlooking the bay of airlie beach!
Jessica
10/10 Fantastiskt
Maria, Sverige
28 mars 2014
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge
Läget var bra med promenadavstånd till centrum. Lägenheten bra utrustad med både disk och tvättmaskin.
Maria
8/10 Bra
Verifierad resenär
16 mars 2014
Gillade: Personal och service
Verifierad resenär
10/10 Fantastiskt
pelle
13 jan. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service och stora rum
Bra utsikt kanon hotell ++++++++++
pelle
8/10 Bra
Verifierad resenär
18 dec. 2013
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
Verifierad resenär
18 dec. 2013
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
10/10 Fantastiskt
Henrik
29 jan. 2013
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Henrik
8/10 Bra
Verifierad resenär
11 jan. 2013
Gillade inte: Boendets skick och faciliteter
Bra läge nära allt. Fantastisk utsikt från balkong och poolområde. Stora och bra planerade rum, men de behöver uppdateras med nya möbler och målning.
Verifierad resenär
10/10 Fantastiskt
Marcus, Stockholm
5 mars 2012
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge!
Marcus
8/10 Bra
Glynn
Reste med sin partner
20 apr. 2024
Gillade: Bekvämligheter
Great location but a bit of a steep hill to get to but the views are amazing,and right across the road is woolworth property big and spacious a couple of minutes to the main areas of Airlie beach
Glynn
Bodde här 5 nätter i april 2024
Svar från Waters Edge Resort 21 apr. 2024
Thanks for your great feedback. We are so happy you had an amazing stay, we look forward to your return holiday.
10/10 Fantastiskt
Nuwan
Reste med familj och småbarn
19 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Apartment was clean and had a nice view. We’ll choose this again when we are back in town. Best value for the money. Close proximity to everywhere. The whole building structure is customer oriented.
Nuwan
Bodde här 2 nätter i april 2024
Svar från Kellie | Guest Service Manager 20 apr. 2024
Hi Nuwan,Thank you for such an amazing review.We love to hear such great feedback.Cant wait for your return visit to Waters Edge Resort
8/10 Bra
Leif
16 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Leif
Bodde här 6 nätter i april 2024
Svar från Kellie | Guest Service Manager 18 apr. 2024
Hi Leif,Thanks for leaving your review.Hope to see you again soon.Happy Travels
8/10 Bra
Kristy
Reste i grupp
13 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We asked reception for fresh towels as the shower nozzle let a lot of water out on the bathroom floor. We were asked to find the cleaners on Level 3 and get them ourselves. We were staying on Level 1.
Cleaners were very helpful and also helped to find a lost toy from our friends who had checked out of another apartment so we could bring it home for them.
Kristy
Bodde här 2 nätter i april 2024
Svar från Kellie | Guest Service Manager 15 apr. 2024
Hi Kristy,Thanks for your feedback and we are happy you enjoyed your stay.As we are self contained apartments we dont offer daily services. I have spoken to the guest service agent on the day you requested towels and she was very busy and wasnt able to leave the desk to assist straight away which is why she mentioned if you needed towels tstraight away to go straight to the cleaners as they were meant to be on the floor you were staying on sorry if this was not the case.im glad to hear that the cleaners were very helpful during your stay and hope you get the chance to come back and visit soon.Happy TravelsKellie Guest Service Manager
10/10 Fantastiskt
Glen
10 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Glen
Bodde här 3 nätter i april 2024
Svar från Kellie | Guest Service Manager 11 apr. 2024
Hi Glen,Thanks for taking the time to leave your feedback.Glad you had a 5/5 stay, hope to see you again soon.
8/10 Bra
Parisa
Reste med familjen
4 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
The property wast cleaned enough
Parisa
Bodde här 3 nätter i mars 2024
Svar från Kellie | Guest Service Manager 11 apr. 2024
Hi Parisa,Thanks for your feedback, we will pass this onto the clean team.Happy that you left a 4/5 review.Hope to see you again soon.
8/10 Bra
James, Greenslopes
25 feb. 2024
Gillade: Personal och service
James
Bodde här 2 nätter i februari 2024
Svar från Max 27 feb. 2024
Dear JamesThank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you had a positive experience overall during your stay with us.If there are any specific areas where you feel we could improve and earn that fifth star next time, please feel free to share your suggestions with us. We are committed to providing the best possible service to our guests and value your input.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Max
10/10 Fantastiskt
Kat
30 jan. 2024
Kat
Bodde här 2 nätter i januari 2024
Svar från Waters Edge Resort 30 mars 2024
Thank you so much for taking the time to share your feedback on your recent stay at Waters Edge Resort.
10/10 Fantastiskt
William
Reste med familjen
25 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, roomy and functional. Lovely view and close to the main strip.
William
Svar från Jeff Aquilina - Managing Director 25 jan. 2024
Dear William,Thank you for your 5 our of 5 review, so pleased you enjoyed the room and lovely views. Hope you can visit us again. EXCITING NEWS - Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024.Kind regards Jeff Aquilina - Managing Director
10/10 Fantastiskt
wilfried
21 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
wilfried
Bodde här 2 nätter i januari 2024
Svar från Max 23 jan. 2024
Dear Wilfried,Thank you for your fantastic review. Our commitment is to give the best guests service to our clients and we are delighted that yours was not an excepmtion. We would love to have you back in our premises.Kind regards - Guest Services Team
8/10 Bra
Maria
15 jan. 2024
Gillade: Personal och service
Walkable distance to all amenities. Staff helpful. Pool facilities good. Room cleanliness to be improved. Bed comfortable.
Maria
Bodde här 3 nätter i januari 2024
Svar från Sarah | Guest Experience at the atHotelgroup.com 16 jan. 2024
EXCITING NEWS - Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024.
6/10 Okej
MICHAEL
Reste med sin partner
14 jan. 2024
Gillade: Personal och service
The property location and recreational pools gardens settings are lovely but our room was sorry to say average room 37 needs a lot of work . I would stay there again but would check out which room was available first .
MICHAEL
Bodde här 2 nätter i januari 2024
Svar från Jeff Aquilina - Managing Director 14 jan. 2024
Hi Michael,Thank you for your review, I am sorry you did not enjoy some aspects of your stay. So nice to read you enjoyed the pools, gardens and our superior location. Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024. Hope you can visit us again.Kind regards Jeff Aquilina - Managing Director
8/10 Bra
Matt
12 jan. 2024
Matt
Bodde här 3 nätter i januari 2024
Svar från Jeff Aquilina - Managing Director 13 jan. 2024
Dear Matt,Thank you for your review, the team and I are so pleased you enjoyed your stay. EXCITING NEWS - Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024. Hope you can visit us again.Kind regards Jeff Aquilina - Managing Director
10/10 Fantastiskt
Heather
10 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Heather
Bodde här 1 natt i januari 2024
Svar från Jeff Aquilina - Managing Director 11 jan. 2024
Dear Heather,Thank you for your stunning 5 out of 5 review, the team and I are so thrilled you enjoyed your stay. We are about to embark on our huge renovation of the hotel early February, so you will be treated to newly refurbished rooms on your next visit.Kind regards Jeff Aquilina - Managing Director
4/10 Dåligt
Charley
5 jan. 2024
Gillade inte: Boendets skick och faciliteter
Not to
Charley
Bodde här 4 nätter i januari 2024
Svar från Jeff Aquilina - Managing Director 13 jan. 2024
Dear Charley,Thank you for your review.Kind regards Jeff Aquilina - Managing Director
4/10 Dåligt
Nicole
Reste med familjen
4 jan. 2024
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing stay
Our stay was very uncomfortable due to the air conditioning in the main lounge-kitchen room not working and all of the facilities that we were looking forward to not working. The room we paid extra for with the Jacuzzi had the hot tub thermostat broken and stuck on 40 degrees when it was a heat wave,and could not be used.
Also there was no working clothes dryer and it had rained three of the days. The furnishings were extremely old and chipped the couch was disgusting to sit on. We didn't receive enough towels for the five people and then we're told we're going to be charged extra for towels for the hot tub which we could not use. Overall an extremely disappointing family holiday that would paid a premium price for and it was a let down.
Nicole
Bodde här 6 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 13 jan. 2024
Dear Nicole,Thank you for your review, I am sorry you did not enjoy every aspect of your stay. Our maintenance team have been to the apartment you stayed, and the Jacuzzi is working in good order, similarly the air conditioning and in room dryer appear to be working without fault, we have had a number of guests stay since you departed and have not had any feedback of that nature, regardless I have alerted the team to monitor, thank you for your feedback. I am pleased you enjoyed the stunning views from your balcony. Water’s Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024. Hope you can visit us again.Kind regards Jeff Aquilina - Managing Director
6/10 Okej
Verifierad resenär
29 dec. 2023
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Very disappointing
Very disappointing stay all round - we booked & paid for an oceanview HIGH floor room but were only put on the 3rd floor. We requested a QUIET room and were put in a room directly over the busy & noisy road. When we called to see if there were any other rooms available as we were very disappointed with our room the receptionist was rude & condescending and offered no help or support at all. She actually said 'well your room does have a view' and did nothing else. Yes the view was nice but not stunning and our room was not very oceanview OR HIGH at all. It looked nothing like the photo beside the 'oceanview and high floor' apartment on the website. The unit was also very old and quite dated - especially for the high price to stay there. Also both air cons were not working when we checked in (our checkin was also very late, even though we had also requested an early checkin), so the whole stay - which was meant to be a special treat for us turned out to be very disappointing!
Verifierad resenär
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 29 dec. 2023
Dear Georgia,Thank you for your review, I am sorry you did not enjoy every aspect of your stay. The apartment you stayed is located on the second highest floor in the building in which you stayed, the apartments on the floor above are 3 Bedroom Apartments, a different category to the 2 Bedroom Apartment you reserved. The apartment has a stunning ocean view, you were situated 5 floors above the ground with the hotel being elevated from the street which affords magical views from all our apartments, even those on the ground level. Early check in is a request, we always do our utmost to action all requests, if we are unable to provide an early check in on the day, we offer to store luggage and use the hotel facilities until the advertised 2pm check in time. The hotel will undergo a significant renovation from late January 2024 which is exciting news for the hotel and our returning regular guests. Hope you enjoyed your time in the region, wishing you all the best for New Year.
6/10 Okej
Eroni
Reste med familj och småbarn
20 dec. 2023
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great big apartment and beautiful view but it is not very clean. We have to mop the apartment and clean the rooms and bathrooms. The apartment needs a good renovation and cleaning.
Eroni
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 21 dec. 2023
Dear Eroni,Thank you for your review, I am sorry you did not enjoy every aspect of your stay, I will be certain to pass your feedback to our housekeeping team leader. I am pleased or advise the hotel will have a significant refurbishment commencing 29 January, 2024 and will be completed early March, 2024. Hope you can visit us again.
10/10 Fantastiskt
Michael
Affärsresenär
17 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing views
Amazing views, large rooms
Michael
Bodde här 4 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 17 dec. 2023
Dear Michaek,Thank you for your amazing 10 out of 10 rewview, the team and I are so thrilled you enjoyed your stay. Hope you can visit us again soon.
10/10 Fantastiskt
Emma
16 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location with excellent views.
Emma
Bodde här 4 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 17 dec. 2023
Dear Emma,Thank you for your amazing 5 out of 5 rewview, the team and I are so pleased you enjoyed your stay. Hope you can visit us again soon.
8/10 Bra
Stephen
Reste med familjen
14 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved our stat at Waters Edge - proximity to Airlie shops (200 meters), close to supermarket (100) meters, and overall cleanliness and atmosphere. Beautiful gardens and well maintained pools, ocean views and expansive balcony (end unit, 117).
Definitely heading back to Waters Edge at Airlie Beach.
Stephen
Bodde här 3 nätter i december 2023
Svar från Guest Services Team 14 dec. 2023
Dear Stephen,Thank you for your great feedback regarding your stay at Waters Edge Resort.We are delighted to know that you enjoyed our location and overall cleanliness.We look forward to welcoming you back.
10/10 Fantastiskt
Evan
11 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Evan
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Evan,Thank you for your stunning 5 out of 5 review, the team and I are thrilled you enjoyed your stay. Hope you can visit us again soon.
10/10 Fantastiskt
Katherine
Reste med sin partner
8 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing! I would stay here time and time again. Lots of space, great location and good staff. Love it
Katherine
Svar från Max 27 feb. 2024
Dear KatherineThank you very much for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing stay and that you enjoyed the spacious accommodations, convenient location, and the service provided by our staff.We look forward to welcoming you back to Water's Edge Resort in the future.Warm regards,Max
10/10 Fantastiskt
Verifierad resenär
Reste i grupp, Reste med familjen
8 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Thank you for yoru amaxing 10 out of 10 review. Hope you can visit us again soon.
10/10 Fantastiskt
janet
6 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a very clean hotel with a spectacular view of the bay! Very close to everything and very walkable. Extremely recommend it
janet
Bodde här 1 natt i november 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Janet,Thank you for your stunning 5 out of 5 review. So pleased you enjoyed the view and our central location. Hope you can visit uis again soon.
10/10 Fantastiskt
Sarah
Reste i grupp
3 dec. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Sarah
Bodde här 5 nätter i november 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Sarah,Thank you for your awesome 10 out of 10 review, we are thrilled you enjoyed your stay. Hoep you can visit us again soon. Safe travels in Australia.
10/10 Fantastiskt
gaoxiang
29 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very good
gaoxiang
Bodde här 3 nätter i september 2023
Svar från Sarah | Guest Experience at the atHotelgroup.com 4 dec. 2023
Thank you for your stay and 5 out of 5 review.
8/10 Bra
Chris
Reste med sin partner
28 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great big apartment.
Chris
Bodde här 2 nätter i november 2023
Svar från Sarah | Guest Experience at the atHotelgroup.com 4 dec. 2023
Thank you Chris. We will be closing in January for a refurbishment. I hope we can welcome you back after that. Kindest regards.
8/10 Bra
jennifer
28 nov. 2023
jennifer
Bodde här 2 nätter i november 2023
Svar från Jeff Aquilina - Managing Director 21 dec. 2023
Dear Jennifer,Thank you for you review. Hope you can visit us again. Wishing you a very Merry Xmas.
8/10 Bra
Alice
Reste i grupp
16 nov. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Happy with the accommodation
Very spacious and comfortable apartment, loved the view from our balcony, enjoyed the pool area. The airport shuttle was very convenient
Alice
Bodde här 3 nätter i november 2023
Svar från Sofia - Guest Services Team 16 nov. 2023
Dear Alice,Thank you for your fabulous feedback! We are delighted to know that you enjoyed our apartments and our facilities.We look forward to see you soon!
10/10 Fantastiskt
Erika
16 nov. 2023
Erika
Bodde här 1 natt i november 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Erika,Thank you for your amaxing review, so pleased your enjoyed your stay. Hope you can visit us again soon.
10/10 Fantastiskt
Christopher
Reste med sin partner
26 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Christopher
Bodde här 2 nätter i oktober 2023
Svar från Sarah | Guest Experience at the atHotelgroup.com 26 okt. 2023
Thank you Christopher for the 5 out of 5. The team will be thrilled to see this. We hope to welcome you back after our refurbishment.