3 outdoor pools, sun loungers

Recensioner av at Water's Edge Resort

4 out of 5
at Water's Edge Resort
4 Golden Orchid Drive, Airlie Beach, QLD

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 387 av 911 recensioner" "
8 - Bra i betyg. 307 av 911 recensioner" "
6 - Okej i betyg. 140 av 911 recensioner" "
4 - Dåligt i betyg. 54 av 911 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 911 recensioner" "

8,2/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Torbjörn

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fint ställe. Saknade vissa saker i köket. Övrigt var allt bra. Men de tog betalt för att ringa och boka en upplevelse. Tog 2 min.
Bodde här 2 nätter i december 2018
Svar från Guest Services team at Waters Edge 27 jan. 2019
Thank you for your review, we appreciate you comments.

8/10 Bra

Verifierad resenär

Bodde här 6 nätter i december 2018
Svar från Guest Services team at Waters Edge 27 jan. 2019
Thank you for a great rating!

8/10 Bra

Lisette

Nice and helpful staff. Quick check in. The room could have been cleaner but nothing we mentioned to the staff. We were only there for two nights so didn't really matter. Nice to have washing abilities in the room. And lovely with a dishwasher. Great views
Bodde här 2 nätter i november 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet

10/10 Fantastiskt

Bertil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell
Bra städat och trevlig incheckning

6/10 Okej

Christina

Fanns inget wi-fi på rummet trots att det utlovades, endast i receptionen, mycket dåligt. Frukosten var mycket torftig. Fick betala extra om man ville ha kaffe eller te.

8/10 Bra

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Erika, Sollefteå

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt boende.
Superfina rum stora fullt utrustande perfekt för en lyxig vistelse. De tre poolerna hade en fantastisk utsikt över havet. Det enda negativa vi har att säga är att personal var ganska otrevlig och wi-fi är inte gratis väldigt dyrt wi-fi/dygn

6/10 Okej

Verifierad resenär

Gillade inte: Rummets bekvämlighet
Bra läge.
+ Fantastisk utsikt. - Luktade rök - Gammalmodigt rum

10/10 Fantastiskt

Jessica, Brisbane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay at water edge resort
Went for 3 nights and it was the best hotel we've stayed at, the view from the balcony and the location of the accommodation was top notch! Clean and fresh rooms and perfectly situated pool area overlooking the bay of airlie beach!

10/10 Fantastiskt

Maria, Sverige

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt läge
Läget var bra med promenadavstånd till centrum. Lägenheten bra utrustad med både disk och tvättmaskin.

8/10 Bra

Verifierad resenär

Gillade: Personal och service

10/10 Fantastiskt

pelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra service och stora rum
Bra utsikt kanon hotell ++++++++++

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Henrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bra läge nära allt. Fantastisk utsikt från balkong och poolområde. Stora och bra planerade rum, men de behöver uppdateras med nya möbler och målning.

10/10 Fantastiskt

Marcus, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge!

8/10 Bra

Glynn

Reste med sin partner
Gillade: Bekvämligheter
Great location but a bit of a steep hill to get to but the views are amazing,and right across the road is woolworth property big and spacious a couple of minutes to the main areas of Airlie beach
Bodde här 5 nätter i april 2024
Svar från Waters Edge Resort 21 apr. 2024
Thanks for your great feedback. We are so happy you had an amazing stay, we look forward to your return holiday.

10/10 Fantastiskt

Nuwan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Apartment was clean and had a nice view. We’ll choose this again when we are back in town. Best value for the money. Close proximity to everywhere. The whole building structure is customer oriented.
Bodde här 2 nätter i april 2024
Svar från Kellie | Guest Service Manager 20 apr. 2024
Hi Nuwan,Thank you for such an amazing review.We love to hear such great feedback.Cant wait for your return visit to Waters Edge Resort

8/10 Bra

Leif

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Kellie | Guest Service Manager 18 apr. 2024
Hi Leif,Thanks for leaving your review.Hope to see you again soon.Happy Travels

8/10 Bra

Kristy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We asked reception for fresh towels as the shower nozzle let a lot of water out on the bathroom floor. We were asked to find the cleaners on Level 3 and get them ourselves. We were staying on Level 1. Cleaners were very helpful and also helped to find a lost toy from our friends who had checked out of another apartment so we could bring it home for them.
Bodde här 2 nätter i april 2024
Svar från Kellie | Guest Service Manager 15 apr. 2024
Hi Kristy,Thanks for your feedback and we are happy you enjoyed your stay.As we are self contained apartments we dont offer daily services. I have spoken to the guest service agent on the day you requested towels and she was very busy and wasnt able to leave the desk to assist straight away which is why she mentioned if you needed towels tstraight away to go straight to the cleaners as they were meant to be on the floor you were staying on sorry if this was not the case.im glad to hear that the cleaners were very helpful during your stay and hope you get the chance to come back and visit soon.Happy TravelsKellie Guest Service Manager

10/10 Fantastiskt

Glen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Kellie | Guest Service Manager 11 apr. 2024
Hi Glen,Thanks for taking the time to leave your feedback.Glad you had a 5/5 stay, hope to see you again soon.

8/10 Bra

Parisa

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The property wast cleaned enough
Bodde här 3 nätter i mars 2024
Svar från Kellie | Guest Service Manager 11 apr. 2024
Hi Parisa,Thanks for your feedback, we will pass this onto the clean team.Happy that you left a 4/5 review.Hope to see you again soon.

8/10 Bra

James, Greenslopes

Gillade: Personal och service
Bodde här 2 nätter i februari 2024
Svar från Max 27 feb. 2024
Dear JamesThank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you had a positive experience overall during your stay with us.If there are any specific areas where you feel we could improve and earn that fifth star next time, please feel free to share your suggestions with us. We are committed to providing the best possible service to our guests and value your input.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Max

10/10 Fantastiskt

Kat

Bodde här 2 nätter i januari 2024
Svar från Waters Edge Resort 30 mars 2024
Thank you so much for taking the time to share your feedback on your recent stay at Waters Edge Resort.

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, roomy and functional. Lovely view and close to the main strip.
Svar från Jeff Aquilina - Managing Director 25 jan. 2024
Dear William,Thank you for your 5 our of 5 review, so pleased you enjoyed the room and lovely views. Hope you can visit us again. EXCITING NEWS - Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024.Kind regards Jeff Aquilina - Managing Director

10/10 Fantastiskt

wilfried

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Max 23 jan. 2024
Dear Wilfried,Thank you for your fantastic review. Our commitment is to give the best guests service to our clients and we are delighted that yours was not an excepmtion. We would love to have you back in our premises.Kind regards - Guest Services Team

8/10 Bra

Maria

Gillade: Personal och service
Walkable distance to all amenities. Staff helpful. Pool facilities good. Room cleanliness to be improved. Bed comfortable.
Bodde här 3 nätter i januari 2024
Svar från Sarah | Guest Experience at the atHotelgroup.com 16 jan. 2024
EXCITING NEWS - Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024.

6/10 Okej

MICHAEL

Reste med sin partner
Gillade: Personal och service
The property location and recreational pools gardens settings are lovely but our room was sorry to say average room 37 needs a lot of work . I would stay there again but would check out which room was available first .
Bodde här 2 nätter i januari 2024
Svar från Jeff Aquilina - Managing Director 14 jan. 2024
Hi Michael,Thank you for your review, I am sorry you did not enjoy some aspects of your stay. So nice to read you enjoyed the pools, gardens and our superior location. Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024. Hope you can visit us again.Kind regards Jeff Aquilina - Managing Director

8/10 Bra

Matt

Bodde här 3 nätter i januari 2024
Svar från Jeff Aquilina - Managing Director 13 jan. 2024
Dear Matt,Thank you for your review, the team and I are so pleased you enjoyed your stay. EXCITING NEWS - Waters Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024. Hope you can visit us again.Kind regards Jeff Aquilina - Managing Director

10/10 Fantastiskt

Heather

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Jeff Aquilina - Managing Director 11 jan. 2024
Dear Heather,Thank you for your stunning 5 out of 5 review, the team and I are so thrilled you enjoyed your stay. We are about to embark on our huge renovation of the hotel early February, so you will be treated to newly refurbished rooms on your next visit.Kind regards Jeff Aquilina - Managing Director

4/10 Dåligt

Charley

Gillade inte: Boendets skick och faciliteter
Not to
Bodde här 4 nätter i januari 2024
Svar från Jeff Aquilina - Managing Director 13 jan. 2024
Dear Charley,Thank you for your review.Kind regards Jeff Aquilina - Managing Director

4/10 Dåligt

Nicole

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing stay
Our stay was very uncomfortable due to the air conditioning in the main lounge-kitchen room not working and all of the facilities that we were looking forward to not working. The room we paid extra for with the Jacuzzi had the hot tub thermostat broken and stuck on 40 degrees when it was a heat wave,and could not be used. Also there was no working clothes dryer and it had rained three of the days. The furnishings were extremely old and chipped the couch was disgusting to sit on. We didn't receive enough towels for the five people and then we're told we're going to be charged extra for towels for the hot tub which we could not use. Overall an extremely disappointing family holiday that would paid a premium price for and it was a let down.
Bodde här 6 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 13 jan. 2024
Dear Nicole,Thank you for your review, I am sorry you did not enjoy every aspect of your stay. Our maintenance team have been to the apartment you stayed, and the Jacuzzi is working in good order, similarly the air conditioning and in room dryer appear to be working without fault, we have had a number of guests stay since you departed and have not had any feedback of that nature, regardless I have alerted the team to monitor, thank you for your feedback. I am pleased you enjoyed the stunning views from your balcony. Water’s Edge Resort will embark on a significant room refurbishment February - March 2024. During this time, Waters Edge Resort will continue to trade as the works are cosmetic and do not involve significant noise or disruption. We eagerly await, the brand new Waters Edge Resort, reopening for easter in 2024. Hope you can visit us again.Kind regards Jeff Aquilina - Managing Director

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Very disappointing
Very disappointing stay all round - we booked & paid for an oceanview HIGH floor room but were only put on the 3rd floor. We requested a QUIET room and were put in a room directly over the busy & noisy road. When we called to see if there were any other rooms available as we were very disappointed with our room the receptionist was rude & condescending and offered no help or support at all. She actually said 'well your room does have a view' and did nothing else. Yes the view was nice but not stunning and our room was not very oceanview OR HIGH at all. It looked nothing like the photo beside the 'oceanview and high floor' apartment on the website. The unit was also very old and quite dated - especially for the high price to stay there. Also both air cons were not working when we checked in (our checkin was also very late, even though we had also requested an early checkin), so the whole stay - which was meant to be a special treat for us turned out to be very disappointing!
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 29 dec. 2023
Dear Georgia,Thank you for your review, I am sorry you did not enjoy every aspect of your stay. The apartment you stayed is located on the second highest floor in the building in which you stayed, the apartments on the floor above are 3 Bedroom Apartments, a different category to the 2 Bedroom Apartment you reserved. The apartment has a stunning ocean view, you were situated 5 floors above the ground with the hotel being elevated from the street which affords magical views from all our apartments, even those on the ground level. Early check in is a request, we always do our utmost to action all requests, if we are unable to provide an early check in on the day, we offer to store luggage and use the hotel facilities until the advertised 2pm check in time. The hotel will undergo a significant renovation from late January 2024 which is exciting news for the hotel and our returning regular guests. Hope you enjoyed your time in the region, wishing you all the best for New Year.

6/10 Okej

Eroni

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great big apartment and beautiful view but it is not very clean. We have to mop the apartment and clean the rooms and bathrooms. The apartment needs a good renovation and cleaning.
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 21 dec. 2023
Dear Eroni,Thank you for your review, I am sorry you did not enjoy every aspect of your stay, I will be certain to pass your feedback to our housekeeping team leader. I am pleased or advise the hotel will have a significant refurbishment commencing 29 January, 2024 and will be completed early March, 2024. Hope you can visit us again.

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing views
Amazing views, large rooms
Bodde här 4 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 17 dec. 2023
Dear Michaek,Thank you for your amazing 10 out of 10 rewview, the team and I are so thrilled you enjoyed your stay. Hope you can visit us again soon.

10/10 Fantastiskt

Emma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location with excellent views.
Bodde här 4 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 17 dec. 2023
Dear Emma,Thank you for your amazing 5 out of 5 rewview, the team and I are so pleased you enjoyed your stay. Hope you can visit us again soon.

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved our stat at Waters Edge - proximity to Airlie shops (200 meters), close to supermarket (100) meters, and overall cleanliness and atmosphere. Beautiful gardens and well maintained pools, ocean views and expansive balcony (end unit, 117). Definitely heading back to Waters Edge at Airlie Beach.
Bodde här 3 nätter i december 2023
Svar från Guest Services Team 14 dec. 2023
Dear Stephen,Thank you for your great feedback regarding your stay at Waters Edge Resort.We are delighted to know that you enjoyed our location and overall cleanliness.We look forward to welcoming you back.

10/10 Fantastiskt

Evan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Evan,Thank you for your stunning 5 out of 5 review, the team and I are thrilled you enjoyed your stay. Hope you can visit us again soon.

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing! I would stay here time and time again. Lots of space, great location and good staff. Love it
Svar från Max 27 feb. 2024
Dear KatherineThank you very much for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing stay and that you enjoyed the spacious accommodations, convenient location, and the service provided by our staff.We look forward to welcoming you back to Water's Edge Resort in the future.Warm regards,Max

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Thank you for yoru amaxing 10 out of 10 review. Hope you can visit us again soon.

10/10 Fantastiskt

janet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a very clean hotel with a spectacular view of the bay! Very close to everything and very walkable. Extremely recommend it
Bodde här 1 natt i november 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Janet,Thank you for your stunning 5 out of 5 review. So pleased you enjoyed the view and our central location. Hope you can visit uis again soon.

10/10 Fantastiskt

Sarah

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 5 nätter i november 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Sarah,Thank you for your awesome 10 out of 10 review, we are thrilled you enjoyed your stay. Hoep you can visit us again soon. Safe travels in Australia.

10/10 Fantastiskt

gaoxiang

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very good
Bodde här 3 nätter i september 2023
Svar från Sarah | Guest Experience at the atHotelgroup.com 4 dec. 2023
Thank you for your stay and 5 out of 5 review.

8/10 Bra

Chris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great big apartment.
Bodde här 2 nätter i november 2023
Svar från Sarah | Guest Experience at the atHotelgroup.com 4 dec. 2023
Thank you Chris. We will be closing in January for a refurbishment. I hope we can welcome you back after that. Kindest regards.

8/10 Bra

jennifer

Bodde här 2 nätter i november 2023
Svar från Jeff Aquilina - Managing Director 21 dec. 2023
Dear Jennifer,Thank you for you review. Hope you can visit us again. Wishing you a very Merry Xmas.

8/10 Bra

Alice

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Happy with the accommodation
Very spacious and comfortable apartment, loved the view from our balcony, enjoyed the pool area. The airport shuttle was very convenient
Bodde här 3 nätter i november 2023
Svar från Sofia - Guest Services Team 16 nov. 2023
Dear Alice,Thank you for your fabulous feedback! We are delighted to know that you enjoyed our apartments and our facilities.We look forward to see you soon!

10/10 Fantastiskt

Erika

Bodde här 1 natt i november 2023
Svar från Jeff Aquilina - Managing Director 11 dec. 2023
Dear Erika,Thank you for your amaxing review, so pleased your enjoyed your stay. Hope you can visit us again soon.

10/10 Fantastiskt

Christopher

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Sarah | Guest Experience at the atHotelgroup.com 26 okt. 2023
Thank you Christopher for the 5 out of 5. The team will be thrilled to see this. We hope to welcome you back after our refurbishment.