Dear Suzana, Thank you so much for your kind review! We're delighted to hear that you had a wonderful experience at Grand ALora Alor Star . Our team takes great pride in providing excellent service, and it's heartwarming to know that you found our staff welcoming and friendly. Your comfort and satisfaction are of utmost importance to us, and we look forward to welcoming you back for another delightful stay in the future. Warmest regards, Grand Alora Alor Star -- Rajaram Nagoo

Thank you for your feedback on your recent stay at Grand Alora Alor Setar .We apologize for any shortcomings you experienced and will take your feedback into consideration for future improvements. We hope to have the opportunity to welcome you back for a more satisfying stay. Best regards,

Dear MahazeeyThank you for taking the time to share your feedback from your visit to Grand Alora Alor Star .We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Grand Alora Alor Star ,I look forward to welcoming you back.Sincerely,Rajaram NagooGeneral manager Grand Alora

Dear Choon Tak, Thank you so much for your kind review! We're delighted to hear that you had a wonderful experience at Grand ALora Alor Star . Our team takes great pride in providing excellent service, and it's heartwarming to know that you found our staff welcoming and friendly. Your comfort and satisfaction are of utmost importance to us, and we look forward to welcoming you back for another delightful stay in the future. Warmest regards, Grand Alora Alor Star -- Rajaram Nagoo

Greetings, we thank you for your kind feedback. We are more than grateful to hear that you have enjoyed your stay here with us. If you have the opportunity to visit us once again, kindly ask for my assistance so that we could personally provide you with the assurance of what you were expecting from us. Thank you once again for choosing to stay with us at The Grand Alora Hotel and we hope to see you again !

Thank you for completing a review based on your recent visit. We are deeply sorry that we have failed to meet your deliberate expectations during your stay. However, we most certainly do appreciate the issues you have mentioned for us to rectify with immediate effect. If you have the opportunity to visit us once again, kindly ask for my assistance so that we could personally provide you with the utmost assurance of what you were expecting from Grand Alora Hotel. Thank you once again for choosing to stay with us.