Pensionat i Alton

“Wendy made us feel welcome and at home, at the same time as respecting our privacy. The room has beautiful decor and is very comfortable and well equipped. We would definitely stay again”

“It is a lovely place, the staff is amazing. Very friendly and service minded. The breakfast was delicious! But, the room is very cold, only kne radiator for multiple rooms, old windows letting in all the cold. Worst was that there were no heating or power outlets in the bathroom. Super cold! And a very big spider lived there... I ate dinner one evening at the mansion, it was not worth the money. Minute steak and some fries for 20 pounds. Took 5 seconds to eat. No taste. ”

“Owner was super nice and very accommodating with our change of schedule (due to train issues). Place was clean. No A/C (that we were aware of), which we opened the window. Unfortunately, it was a Friday night and the people outside were a bit loud for awhile (not the owner’s fault). The only downside was we found out we were only renting a room when we arrived, not the apartment itself. Great location and close to the cruise terminals.”

“Avoid this place! > We had a confirmed reservation, but when we arrived to check in, it turned out our room had been given to someone else. The host was completely unreachable and ignored all our calls and messages. We were left stranded without a place to sleep. Very unprofessional and unreliable.”

“Everything was very clean. The kitchen was spotless, not only that, there was a supply of tea, coffee, sugar and Creamer. In the fridge there were 2 designated shelfs for each room. The staff was very helpful, I was so greatfull for them to lift my suitcase. I wish it would have been more handicap friendly. The step going in was tall and no place to hold onto. Loved the neighborhood. Quaint little stores, one store made sandwiches that I loved and they also had plugs, so I could charge my...

“Monica was super helpful and communicative :) thank you for the nice studio”

“Parking was good,,The room however was not as the nearby sockets near the bed did not work so I had trouble charging my phone ect,,, I did ask before I arrived there could I have a low floor & en-suite room and he said Yes,,but when I arrived there I had a top floor and No en-suite,I did complain to the staff but did it get me anywhere the answer is No……”

“Could not even get in the room!!!!!!!!”

“On going work in the property. There was no water in the property so use for anything. Staff were terrible, I have to call to get my access code and they end up giving wrong access codeI booked room 1 they put me in room 4. I called to find out why and they responded by text message and then closed work for the day.”

“In the middle of the night, there was banging on the door. Someone let the person in and was constantly up and down the staircase. It is dirty and unsafe. ”