Privata semesterbostäder i Alton

“Red flags from the get go. Host did not respond to messages prior to check in until I finally called her at which time she said something rude and hung up on me. I called back and explained who i was and then she was polite. 30 mins prior to check in we got a message that check in would be delayed from 330p to 5pm due to a broken pipe. Unable to check in at 5pm due to an event we arrived at 1030p, she had given the wrong code for the lockbox. Did respond back with correct code. Entry via...

“It was a wonderful stay”

“The cottage was great! It was very clean and comfy. The host had everything ready for us for a late check in. ”

“We enjoyed our stay and loved being on the lake. The registration process was difficult, as the link to the “happy guest” program didn’t work from my iPhone and figuring out how to upload pictures of the front and ack of my license and a picture of me holding my license was time consuming and frustrating. I have never had that kind of trouble before. Also the 1000 damage deposit was not disclosed until after I booked the reservation. Overall the happy guest program felt like it was run by a bot,...

“very clean , organized communication perfect . ”

“Beautiful property, the pictures don’t do it justice. Loved our stay and our host was quick on answers and great to work with. We will be back. ”

“Lovely stay, thank you!”

“We had a wonderful & relaxing weekend at ZEN. There were so many things that made it exceptional, hot tub during a snowfall, soaking tub etc. One of the most underrated things though was the towel warmer! What a fantastic thing to have when you come back in from the hot tub during a snow storm!We look forward to trying to make this an annual trip.”