Familjehotell i Altoona

“New but just a simple stay”

“The staff that checked me in could have done better. She did not seem to understand”

“Bathroom wasn’t super clean. Shower was super rusted around the drain and would leave stains after use from the rust. Breakfast on Saturday morning seemed like it was left over from the previous day. Pictures made it seem super clean but I think next time we would spend extra money to stay somewhere else.”

“Light above sink didn’t work. Tub faucet was very hard to use. Needed more bed pillows or some that weren’t so flat. No ice”

“I don’t understand the decent ratings for this place. I got there and there were no luggage carts in existence (I don’t believe they were just being used, I left at 6 am and there were none then either). The room itself was ok, but the vinyl flooring needed to be mopped, my feet got dirty from walking around barefoot. There was no shampoo/conditioner in the bathroom and no hair dryer either (although I was able to get one from the front desk). Bed sucked, it was hard and lumpy. The morning I was...

“Staff was so kind!”

“Kind staff, very clean property, super easy experience on a long road trip.”