Hotell nära Amber Woods

“Staff was friendly”

“The breakfast selection was good and friendly staff!”

“I did not have time to try the breakfast but I am sure it's the same as everywhere else in the US”

“Front staff named Daniel had no kind of customer service. Also was very disrespectful and the way he engaged with paying customers.”

“Our room was large and well maitained. I requested top floor so that there was no noise above us and they accommdated. Close to lots of shopping and restaurants. ”

“Everything was top notch and the staff were even better!! 11/10!!”

“Enjoyed my trip”

“We were in town for a family wedding and I reserved 3 rooms for us. My family showed up to check in and they were denied access because I was not physically present (I was coming later). Even though my wife is included in my profile they could not get in. My wife, daughter, and daughter-in-law had copies of the reservation but they would not honor them. The desk personal (Wendy) was very rude and would not help. I talked to her on the phone and she said she would not help. After I called...

“Frukosten var dålig. Det var dammiga lister, fläkten var dammig”

“Yes”

“Staff were great to work with!”

“To find a boutique hotel in the middle of downtown was a treat. The staff were over the top helpful. Restaurant service and food were excellent. The serene, old world ambiance is a special treat amid the hustle and bustle of the city.”

“We asked for an early check in. When we arrived, we were told they would call us when our room was available. We went to lunch, came back and still not ready. Ending up getting ready for event in the lobby and having access to our room an hour after regular check in time. ”

“All was fine. The room was comfortable and the staff helpful. I had to leave early and did not have breakfast.”

“very near the airport. Very clean.”

“The hotel was very good, everyone was friendly and the room was clean. ”

“Very Clean Property!!Room was Excellent!!”

“Very run down which I normally don't mind but this hotel had a chain link fence around half of it and a musty/moldy smell permeated the rooms. We booked it because it has a hot tub, which was broken. There were no sign indicating it was broken or being repaired but it was colder than the pool! .”

“Upon check-in, I noticed a couple of towels that had black stains on them as well as a couple of stains on the bath tub. However, after voicing the complaint to the front desk, the young Hispanic (maybe) lady that was at the front was able to resolve that issues within seconds! It was amazing how fast I was able to get new linen since normally that takes about 24hrs. She was a blessing. I’m mostly impressed with that interaction over any thing else. Thank you again, ma’am!”