Hotell med pool i Annecy

“Très bon couchage. Toutefois beaucoup de points négatifs : volet roulant cassé et fermé à mi-hauteur ne nous permettant ni de l'ouvrir plus ni de le fermer donc pas de vue possible hormis de la cuisine) ; pomme de douche défectueuse ; traces d'humidité ; assez bruyant, pas de possibilité d'augmenter le chauffage dans l'espace de vie (il faisait plus chaud dans le couloir que dans la pièce où l'on dormait... Dommage car normalement la vue est magnifique mais en mangeant nous avons eu une vue sur...

“Excellent hotel. Loved it.”

“Stunning view and location, and the hotel is very beautiful. However, the service is not in line with a 5 star hotel - for example they told us that we had not yet paid for our stay and took a deposit of more than the total cost for our 2 night stay when we in fact had already paid our room and when we came back to the reception and mentioned that we had already paid they had forgot about us despite we just talked to the same person… and at check out we did not get a receipt and it was a long...