Hotell nära Ardoene Park

“Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

“The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things...

“The location is excellent - easy walking in downtown Providence. The staff are great and the rooms are clean and maintained. My only quibble is the "city view" room on the second floor provided not much of a view. Also, there is a small table in the room, but no chair (an uncomfortable bench too awkward to work with) so working in the room was not possible. ”

“Very clean and comfortable ”

“Providence Mall and numerous restaurants within 5 min walk. Hotel also has restaurant but we didn't utilize. Hotel clean, all staff encountered were friendly and helpful. Was our first stay but will definitely go back.”

“Wonderful time. Best part. Complimentary shuttle. Made things a lot easier. Driver Jen was awesome. Her knowledge of the area made us want to come back and check out other things.”

“Staff is fantastic. Clean rooms. Very good hotel. ”

“Everything was excellent but I did miss the pancake maker at breakfast.”

“The place was great and we loved it ”

“Excellent 🌟”

“Clan room and property. Staff was very helpful and fast check-in. Will definitely stay again in the future ”

“Overall it was good experience. Manger came himself to inquire that what he can do better. That was nive of him ”

“Just an overnight”

“Dated hotel. Providence downtown is an unsafe mess. Staff wrongly charged us for parking service. Refunded but still a hassle.”

“Front desk person was extremely rude. Left early due to a leak in the ceiling. Offered to move my room but then i asked for a refund he said i would have to talk to expedite but didnt say he was unwilling too. Left instead of switching & tried to get a refund for the days i didn’t stay. Expedia said its up to the hotel & called he said i won't give him a refund & i told him that & offered to accommodate the room due to the leak & supposedly i chose to leave. Maybe be direct about your intention...