Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We looked for home to best house our 4 young adult children during their winter break. We generally go to Colorado, but wanted to go somewhere new and likely less crowded during the pandemic. We wanted something convenient to the local attractions but also somewhat secluded and private, at least 3 BR, 2 BA, a private hot tub and a kitchen to prepare and enjoy meals. Casa Illuminada filled our needs. The location of the home was awesome to get to Taos Ski Valley while also being reasonably convenient to get to Taos Plaza, restaurants, and grocery stores. There was a mix up with the local caretaker of the property. She was unable to properly clean the home before our arrival. The management company helped us immediately and she was able to return to the home in an effort to properly prepare the property for our stay. That said, the first impression wasn’t what you would like and tarnished our opinion of the properties cleanliness and overall fit and finish relative to a luxury vacation rental. The location and layout of the home are magnificent, but it could use a few updates before I would recommend it’s as a luxury rental (e.g., fixtures, furnishing, bedding, and a few other maintenance items).We were happy with Premier Properties response to our concerns during and after our stay. They were responsive,understanding, and professional.