Vandrarhem i Ash Shafa

“Good”

“Great location two large malls walking distance nice staff clean suite Breakfast could be better to match the hotel standard Thanks”

“The staff are very unprofessional. I booked through Expedia. Booking was confirmed. The location they have listed on Expedia is not accurate. I had to get out of my car and ask around till I arrived. While lost, I tried to call the phone number they have listed on my reservation, the phone was off. After I arrived, they seemed that they had no clue about my reservation. Room was not cleaned yet, although I arrived at 5 pm. They had me wait till they cleaned it up. We walked into the room and the...

“The staff were all very courteous and helpful, particularly Ramish at breakfast. The bedroom was ok and there was a reasonable choice of international TV stations ”

“This hotel has seen better days but the female receptionist made it sadly a hotel we will want to forget. Her attitude which was arrogant and obtuse was only matched by her overall lack of competence and her totally unprofessional approach. Her poor command of English could not be used as an excuse as even in Arabic she was poor. Aside from nearly depriving us of our right to breakfast, she also asked to see my passport 3 times. She asked for a credit card to take a deposit of SAR 300 but to be...

“Please next time make sure we have enough shower jels not bottles of shower jell, everything was fine except that ”

“Room was huge, opposite to a big mall”

“Staff was very courteous. Mohammad at breakfast was very helpful. Asma at the front desk also assisted us to plan a trip. ”