City Serenity 1 BR Apt with Pool, Gym and Parking

This one-bedroom apartment is located within a hotel complex in the heart of the City Centre. Ideally located within walking distance of all of Auckland's attractions and restaurants.

☆ Wi-fi | Fast and unlimited
☆ Laundry | In-unit washer and dryer
☆ Parking | One secure and in-building
☆ Building Facilities | Swimming Pool & Gym
☆ Top Location | Downtown at your doorstep
☆ Self-check-in | Book and check in within minutes

The one-bedroom apartment is similar to a hotel room, with a separate living space, bedroom and bathroom plus access to the communal building facilities such as a pool and gym.

WHAT YOU’LL LOVE ABOUT THE HOME

✧ Open-plan living space
✧ Ranch slider that opens
✧ Two x single portable beds
✧ Air-conditioning throughout
✧ Queen bed with hotel-quality sheets
✧ Kitchen includes oven, cooktop, microwave, fridge/freezer and dishwasher

WHAT YOU’LL LOVE ABOUT THE LOCATION

✧ Queen Street is within a 1-minute walk
✧ New World Metro is within a 4-minute walk
✧ SkyCity is within a 6-minute walk
✧ Auckland Art Gallery is within a 9-minute walk
✧ Viaduct Harbour is within a 13-minute walk
✧ Victoria Park is within a 15-minute walk
✧ Ferry Terminal is within a 15-minute walk

WHAT YOU’LL LOVE ABOUT THE HOST

Make your stay seamless by choosing us as your accommodation provider. Our dedicated customer support team is just a phone call away, and we are ready to help you from 8 am to midnight. If you need recommendations for local attractions or reservations or have any other questions, we're here to help. You can rest easy knowing that you have a reliable and accessible support system at your fingertips. 

WHERE YOU’LL SLEEP

Bedroom One: Queen-sized bed and double wardrobe
Common Space: Two x single portable beds

GUEST ACCESS

✧ Complete and uninterrupted access to the majority of the apartment
✧ There is a locked cupboard for staff use only

GETTING AROUND

✧ You are within walking distance of most places, including supermarkets, cafes, and restaurants
✧ Public transport such as buses, ferries, and trains are all nearby
✧ Uber rides and taxis are also readily available
✧ There is secure allocated parking for one vehicle in the nearby public carpark

INTERACTION WITH GUESTS

✧ Before Arrival: We will make sure you have all the information you require to ensure an easy arrival, including clear and detailed self-check-in instructions

✧ After Arrival: We like to message you occasionally during your stay and are happy to provide additional recommendations if asked

✧ Support: In the unlikely event you have an issue with the accommodation, we always respond as soon as possible to guests' messages, so rest assured you're in good hands

OTHER THINGS TO NOTE

✧ The apartment is private and independent of the hotel, so please direct any questions to us rather than the hotel
✧ No breakfast is provided with this listing - please do take the chance to enjoy some of Auckland's beautiful cafes
✧ Be respectful to the house and neighbours, with no disturbance to the neighbourhood. Violation of this will result in immediate eviction without refund at the host's decision, regardless of policy and booking in place
✧ Strictly no parties or large gatherings without approval. Violation of this will result in immediate eviction without refund at the host's decision
✧ A form of government ID along with a selfie is required by the host
✧ Exterior CCTV camera in operation
✧ The portable beds will not be made up unless requested prior to arrival, linen for these beds is stored in the cupboards so you can make them up yourselves
Longer Stays:

Stays longer than 14 days require a guest paid refresh clean & linen change on the 14th day and every subsequent 14 days.

Check-In and Check-Out:

- Guests to provide expected check-in time - will we do our best to cater to early check-in requests.
Guests to provide expected check-out time(latests being 10am) and acknowledge the property will be scheduled for cleaning just after the time they have provided(late check-outs will incur a cleaner turn away charge or a full day rental).
Guest must view check-in guide prior to arrival to familiarise themselves with the check-in process.
Keys must not be collected prior to agreed check-in time and lockboxes(if any) must be left closed and locked.
Bags or cars must not be stored at the property prior to check-in or after checkout without approval.
Carpark(if applicable) can only be used from check-in time and must be removed at check-out time.

During Your Stay:

Please be considerate of the other residents living in the building by being courteous and keeping the noise down after 10 pm.
Please report any breakages or damage sustained to the apartment during your stay as it allows us to repair/replace it in time for the next guests.
Guest to comply with all rules in messages, check-in guides, house manuals or as posted in any building.
Lockouts: These will incur call-out/building management/security or locksmith charges.
Lost Property: We will do our best to find and return any reported lost item. All cost involved with retuning lost items including time taken is chargeable.