Bald Head Island was the perfect place for my out of state family and my husband and me to have amazing family time. Due to Covid, the Island is much more crowded than usual during the fall season, yet The Palms offered us great seclusion.
We felt safe and shopped at the market during Senior Hours and got takeout a few times but were able to be very safe and by ourselves the rest of the time. The ONLY issue we had was that although they require masks for all folks riding the ferry and all folks working at the Marinas where you catch the ferries, the baggage handlers were NOT wearing masks and they were super talkative and even though they are outside--this made us very uncomfortable. They also crammed us into a tram with another family when we arrived at the Island---and even though that family wore masks, we did not like being in such close proximity.
The good thing about The Palms property is the owner was super responsive---every single question I had was answered almost immediately and he seemed super pleasant. The house is a well built house with an amazing layout that allowed for lots of spaces for folks to find a private nook to read etc. We enjoyed the front porch and the screened in porch a lot and the master bedroom was super quiet and private. They have the most comfortable couch we have ever used! Our whole family could sit and watch TV!
Unfortunately at the end of the season The Palms was desperately in need of some TLC. It needs some serious detail attention. The outside areas desperately need power washing and the kitchen was a disaster---organizationally speaking. It was obvious a cleaning crew had been coming in and hitting the high spots but the house needs a DEEP cleaning. There was dust and filth in the corners and under the beds and on corner tables and the screened in porch was filthy. We spent several hours cleaning that area to make it ready to eat out there. I know the owner probably would have responded and sent some cleaning folks over if I had told him, but we simply did not feel safe having cleaning folks come in while we were there as a few of us are high risk so we took care of it ourselves. Many folks would not even have noticed---lol---but I guess we are just particular.
Even so---we had a great time and I would probably stay at The Palms again! I would just insist on EXTRA cleaning and maybe go earlier in the season when hopefully things would be a bit fresher.