Hotell med pool i Ballwin

“Paid for an upgraded suite only to be told at check in - the room had never been cleaned and we were downgraded to a small room with only 2 beds for 3 adults. At first, we were offered a room with one king bed, so at least grateful for the second option. We were still charged the upgraded price and told to speak with a manager in the morning. Upon arrival to our room, our door clearly had evidence of being tampered with as shown in picture. Only to enter and find No blankets and some weird...

“Breakfast was great. Got some choices hot and ready. New hot cake machine very high-tech coffee machine put out well check in and check out were great. Pool was warm and usable. Overall very quiet in the bedroom very clean linens and plenty of hot water. Steph was really great as well. Helped me with several issues.”

“Great place to stay clean and friendly”

“Yup”