Utomhuspool
Se tillgänglighet

Recensioner av Moxy Banff

3.5 out of 5
Moxy Banff
555 Banff Ave, Banff, AB

Recensioner

6,8
10 - Fantastiskt i betyg. 177 av 1000 recensioner" "
8 - Bra i betyg. 367 av 1000 recensioner" "
6 - Okej i betyg. 242 av 1000 recensioner" "
4 - Dåligt i betyg. 138 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 76 av 1000 recensioner" "

7,0/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

5,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst hotel so far. We're not picky at all but this was terrible. Noisy, breakfast served on paper plates and the smell of old cigarette smoke in the room. U could everything from the room next door and every 30 min there was a loud bang. Even at night. Just stay somewere else.
Bodde här 3 nätter i juni 2017

2/10 Väldigt dåligt

Kerri

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was dirty and way to over priced. Not happy at all.
Bodde här 1 natt i september 2021
Svar från reservation 9 sep. 2021
Hi Kerri: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities with the ongoing renovation. Hope you would stay with us again soon.

6/10 Okej

Tracey

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It did the job of providing a place to stay for a decent price in Banff, but wasn’t anything special by any means. Property and rooms are extremely outdated, doors are quite thin, bathroom was very old.
Bodde här 2 nätter i augusti 2021
Svar från reservation 18 sep. 2021
Hi Tracey: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel amenities, appliances and furniture are very old. Air conditioner is very old and doesn’t work, they have an extra fan in the room to cool down. Tried opening the balcony door for some fresh air but it was too noisy. Beds are very old they squeak with every move. Extremely expensive and would never recommend for what they charge.
Bodde här 1 natt i augusti 2021
Svar från reservation 10 aug. 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Staff were nice. Parking is difficult, expecially with the construction on site. No one said there was construction on hotel property right out side the hotel room windows. No AC... except a squeeky fan, so you have no choice but to keep a window open and be kept awake by street noise just so you dont compleatly over heat. And ic thoes dont get ya, the hard beds with springs pushing up will stop you from sleeping.
Bodde här 2 nätter i augusti 2021
Svar från reservation 7 aug. 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Cheap price....room was clean...but everything else in the hotel was dirty
Bodde här 1 natt i augusti 2021
Svar från reservation 7 aug. 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Washroom was terrible. No Ac
Bodde här 1 natt i juli 2021
Svar från reservation 15 juli 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine however there is no AC. This is important when temperatures are in the 30s
Bodde här 2 nätter i juli 2021
Svar från reservation 15 juli 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
N/A
Bodde här 2 nätter i juli 2021
Svar från reservation 5 juli 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juli 2021
Svar från reservation 15 juli 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Terrible place, not Wi-Fi, no Ac so it was hot all night. At least the beds looked clean, everything else looked terrible
Bodde här 1 natt i juni 2021
Svar från reservation 28 juni 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nothing really it was clean everything was on a slant so hard to walk up.
Bodde här 3 nätter i juni 2021
Svar från reservation 22 juni 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Muriel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2021
Svar från reservation 12 feb. 2021
Hi Muriel: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i november 2020
Svar från reservation 17 feb. 2021
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Scott

Bodde här 1 natt i januari 2021
Svar från reservation 11 feb. 2021
Hi Scott: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Abhilash

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2021
Svar från reservation 26 jan. 2021
Hi Abhilash: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Hannah

Bodde här 2 nätter i januari 2021
Svar från reservation 2 feb. 2021
Hi Hannah: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Due to restrictions.. ammeneties were limited.. so pools were unavailability..as was rhe restaurant. Other than that it was a quiet stay.
Bodde här 1 natt i januari 2021
Svar från reservation 19 jan. 2021
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

C. Emdad, Winnipeg

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The bathroom faucet was not working. I could not take shower.
Bodde här 1 natt i januari 2021
Svar från reservation 12 jan. 2021
Hi C. Emdad: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Damian J

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best value in Banff
Great hotel, comfy beds and quite.
Bodde här 1 natt i januari 2021
Svar från reservation 12 jan. 2021
Hi Damian: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Cecerie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2020
Svar från reservation 30 dec. 2020
Hi Cecerie: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean, quiet place to stay. I fixed the squealing bath door, but couldn't fix table's broken leg (this was how we found it, they should do something about it). Also it was so hot in the room, so we stayed in with the balcony door open all the time in order to adjust the temperature down. Other ways we were happy with our stay there.
Bodde här 8 nätter i december 2020
Svar från reservation 29 dec. 2020
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Lacey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2020
Svar från reservation 24 dec. 2020
Hi Lacey: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Barbara

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
All told, a good stay.
Room and beds comfy; cleanliness very good, except the leftover cocktail in the fridge on arrival.
Bodde här 3 nätter i december 2020
Svar från reservation 23 dec. 2020
Hi Barbara: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, clean, friendly
Was nice place, clean, friendly staff, they provided us with a bagged breakfast and coffee/tea every morning with muffin, fruit, yogurt. Little walk to downtown, Banff isn't very big.
Bodde här 3 nätter i december 2020
Svar från reservation 23 dec. 2020
Hi Robert: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 Okej

Janelle

Reste med familjen
Gillade: Renlighet och personal och service
Friendly helpful staff ... but hot
This hotel is definitely in need of some renovation. Everything looks old and tired. There seemed to be a bit of a smoky smell in the room. One of the strange things is that there is no control of temperature in the room. When we walked in the room it was super warm. The thermostat in the room said it was 25°C however it was set for about 16°. We asked the staff about it and they said that the temperature is centrally controlled for the whole building . They keep it warm so the pipes don’t freeze they said. They did offer us a fan thankfully. They don’t seem to have fitted sheets for the beds. They just have a top sheet laid over the mattress. Not the best in that when you turn around in the night you find yourself waking up laying directly on the mattress. Due to Covid they were not serving hot breakfast however they kindly offered us a bag breakfast. It included a juice box, a muffin, a yoghurt, a fruit cup and a boiled egg. Also served tea or coffee. I can’t say enough about how kind and helpful the front desk staff were! Very accommodating and friendly! I also appreciated the parking in the covered parking lot.
Bodde här 2 nätter i december 2020
Svar från reservation 22 dec. 2020
Hi Janelle: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2020
Svar från reservation 8 dec. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 Okej

M-Rae

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
You get what you paid for
The room was old and was not clean. The heated pool was at 18 degrees but they have a dryer vent that blows steam across the pool so at first glanse you think the pool is warm. We requested a pet friendly room and saw a dried pee stain on the carpet. The bathroom was dirty around toileitte. Brown skum. Breakfast was good. In the moutains but are only view was a wall. Nice balcony with no view.
Bodde här 2 nätter i december 2020
Svar från reservation 8 dec. 2020
Hi M-Rae: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i december 2020
Svar från reservation 8 dec. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

mugurel andrei

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
best value for money in Banff
Overall this was a great choice! while the buiding is not brand new, the bed was great and quiet heating (no noisy fans).I will definitely book again here! Also the breakfast was great.
Bodde här 1 natt i november 2020
Svar från reservation 2 dec. 2020
Hi Mugurel: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Scott, Calgary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really like the hotel. Staff is very friendly, hotel is quite clean and free breakfast tops it off. It’s a bit of a dated hotel but if you’re spending a day skiing or boarding this hotel will do the trick! The price is fair although the bedrooms could use a bit of maintenance. Overall I will continue to stay here time and time again!
Bodde här 1 natt i november 2020
Svar från reservation 1 dec. 2020
Hi Scott: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2020
Svar från reservation 1 dec. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

May

Bodde här 2 nätter i november 2020
Svar från reservation 8 dec. 2020
Hi May: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Arrived late person at the desk was very friendly. Check person was also friendly and efficient.
Bodde här 1 natt i november 2020
Svar från reservation 27 nov. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i november 2020
Svar från reservation 24 nov. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Had An Amazing Breakfast Taking Into Account Best Covid Practices
Bodde här 1 natt i november 2020
Svar från reservation 20 nov. 2020
Hi Daniel: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Vito

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value
My stay was wonderful , everything you need for a comfortable stay. Would stay again definitely.
Bodde här 1 natt i november 2020
Svar från reservation 20 nov. 2020
Hi Vito: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

4/10 Dåligt

Melody

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not impressed
The beds were horrible, the carpet was DISGUSTING, and it was like a sauna in the room and the whole building - took the whole day to air out with the balcony door open. And that was frustrating because my 2 yr old kept going out there which was dangerous for him so I had to keep running out after him.
Bodde här 1 natt i november 2020
Svar från reservation 4 nov. 2020
Hi Melody: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2020
Svar från reservation 21 okt. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i oktober 2020
Svar från reservation 16 okt. 2020
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Overall stay was good, only complaint is the walls are thins and can hear people talking and laughing.
Bodde här 1 natt i oktober 2020
Svar från reservation 13 okt. 2020
Hi: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i oktober 2020
Svar från reservation 13 okt. 2020
Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i oktober 2020
Svar från reservation 13 okt. 2020
HI: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Arleynne

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i oktober 2020
Svar från Front Desk Team 12 okt. 2020
Hi Ms Arleynne, Thank you for sharing your rate on your recent stay with here at the Banff Voyager Inn. Warm regards

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
It was a good breakfast , friendly staff, Close parking
Bodde här 1 natt i oktober 2020
Svar från reservation 13 okt. 2020
HI: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Tatyana, Toronto, On

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Maybe new furniture would help to look more comfy and tidy room. New curtains, bed covers, sinks, tualets all that I would change to new.
Bodde här 5 nätter i oktober 2020
Svar från Front Desk Team 12 okt. 2020
Hi Ms Tatyana, We appreciate you sharing your feeback on your recent stay with. We will certainly share this to our management. Thank you and stay safe.

10/10 Fantastiskt

Andres, Yellowknife

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location , good breakfast and friendly staff
Bodde här 2 nätter i oktober 2020
Svar från reservation 10 okt. 2020
Hi Andres: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

8/10 Bra

Casian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super propre et confortable, mais un peux vieux
Les draps des lit étaient très propres (comme neuf). Toute la chambre était très propre. Cependant le bâtiment est un peu vieux, mais ça ne change rien dans le confort.
Bodde här 1 natt i oktober 2020
Svar från reservation 10 okt. 2020
Hi Casian: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

6/10 Okej

Chhinder, Edmonton

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Staff was good but cleaning and breakfast not good
Bodde här 1 natt i oktober 2020
Svar från reservation 9 okt. 2020
Hi Chhinder: Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

10/10 Fantastiskt

Awais

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The service was really good. Rooms were spacious and had all the basic amenities. Breakfast was delicious.
Bodde här 1 natt i oktober 2020
Svar från reservation 9 okt. 2020
Hi Awais: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.