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Recensioner av Rimrock Resort Hotel Banff

4 out of 5
Rimrock Resort Hotel Banff
300 Moutain Avenue, Banff, AB

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 979 av 1291 recensioner" "
8 - Bra i betyg. 200 av 1291 recensioner" "
6 - Okej i betyg. 61 av 1291 recensioner" "
4 - Dåligt i betyg. 32 av 1291 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 1291 recensioner" "

9,6/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Teiko

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I drank one of the paid water bottles provided in the room, and it said $6. When checking out, I mentioned this and had it added to the bill. So, when I checked the receipt now, the refreshment was $21. I was charged $21 plus tax for just one bottle of water. I feel like my enjoyable stay was wasted.
Bodde här 2 nätter i maj 2024
Svar från The Rimrock Resort Hotel 23 maj 2024
We are so sorry to hear of this experience. A leader from our team has already reached out to you and we believe was able to offer a satisfying solution. We apologize again for the misunderstanding and hope to welcome you back in the future.

10/10 Fantastiskt

Ana, Calgary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från The Rimrock Resort Hotel 21 maj 2024
Thank you for the great score! We truly appreciate it.

10/10 Fantastiskt

NOEMI

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed a short two nights. The room was spacious, comfortable and although on lvl 2 of the resort the view was still stunning. Had breakfast once but was expensive and average so we chose to eat elsewhere the rest of the time. All in all while the product sold was excellent, in terms of value for money i would not recommend nor would i stay here again. We picked this place to experience the grandeur of a bygone era, and two nights at AUD3,000 was a bit steep. Super convenient for the gondola, hike up sulfur mt, and the thermal baths
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Abhi

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Customer service was not best and manager did very little to make our stay great.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very accommodating, friendly, clean hotel
Bodde här 1 natt i maj 2024
Svar från The Rimrock Resort Hotel 17 maj 2024
Thank you! We appreciate it.

10/10 Fantastiskt

Magdalena

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great gem in the mountains!
Bodde här 2 nätter i februari 2024
Svar från The Rimrock Resort Hotel 10 maj 2024
We are so happy to hear you thought so. Thank you for the perfect rating!

10/10 Fantastiskt

Justin

Gillade: Boendets skick och faciliteter
Staff was great!
Bodde här 2 nätter i maj 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Jude

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful gorgeous hotel in stunning location. Friendly helpful staff. Wonderful location
Bodde här 2 nätter i april 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
Thank you so much for taking the time to share this. We are delighted you found our property beautiful.

10/10 Fantastiskt

Angie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous views and walkable to the famous Banff gondola!
Bodde här 1 natt i maj 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Pam

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We loved the beautiful mountain views, the comfortable beds and excellent service. Such nice staff!! Best margaritas too!
Bodde här 2 nätter i april 2024
Svar från The Rimrock Resort Hotel 17 maj 2024
We are so happy to hear it. We feel the same way too!

8/10 Bra

Zach

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
Thank you! We appreciate the positive rating!

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
Thank you! We appreciate the positive rating!

10/10 Fantastiskt

Ethelyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Exceptional property
Bodde här 1 natt i september 2023
Svar från The Rimrock Resort Hotel 7 maj 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Jacqueline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible views and atmosphere.
Bodde här 3 nätter i april 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Maria Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Staff are friendly. Certainly everywhere we went was clean. The parking was under construction but it was still convenient to find a spot.
Bodde här 1 natt i april 2024
Svar från The Rimrock Resort Hotel 7 maj 2024
Thank you so much for taking your time to rate your experience. We are so happy to hear it. We look forward to welcoming you again in the future!

10/10 Fantastiskt

Oleksiy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best stays ever ! Hotel is beautiful, Views are breathtaking, Balcony room is worth it. Staff is classy - international staff is super good. A in every category
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 17 maj 2024
We are delighted to hear you thought so. Thank you for the perfect score!

8/10 Bra

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Rimrock Resort Hotel 26 apr. 2024
Thank you! We appreciate the positive rating!

10/10 Fantastiskt

Jerry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort is clean, friendly and seeks to care for all guest's needs. We were in a premium room which was large and beautiful and they even arranged to have the most fantastic view one could ever hope to see. They furnish bus passes to get you to town and a shuttle for other areas. It is expensive but excellent.
Bodde här 3 nätter i april 2024
Svar från The Rimrock Resort Hotel 26 apr. 2024
Thank you so much for your great review. We are so thrilled to hear you found our staff dedicated!

10/10 Fantastiskt

Dawn

Bodde här 1 natt i april 2024
Svar från The Rimrock Resort Hotel 17 maj 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Fantastiskt

Diana

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a great stay and a beautiful view from our room.. amazing ! Only complaint would be how noisy the air conditioner was. Other than that it was great.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Clint

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is our first stay at the Rimrock. Beautiful place. Service was beyond the best we have ever had. From having a meal at Larkspur to going to the Keg for dinner and getting a personal ride to the front door and back. We loved our stay all around. Thank you
Bodde här 2 nätter i april 2024
Svar från The Rimrock Resort Hotel 26 apr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Shane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As soon as I got out of my vehicle I was greeted by a nice gentleman who asked if I needed help with my luggage. Then at check in I was greeted by a very friendly lady. My interactions with all staff were very good, from the reception to the waitresses and bartenders. The view from my room was amazing. I used the bus service to go into town. Check out was smooth. I will definitely go back in the future.
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 26 apr. 2024
Thank you so much for taking your time to rate your experience. We are so happy to hear you enjoyed the service our hotel has to offer as well as the views. We look forward to welcoming you again in the future!

10/10 Fantastiskt

Peter

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från The Rimrock Resort Hotel 17 apr. 2024
Thank you very much for taking the time to leave a rating. We truly appreciate your five stars.

10/10 Fantastiskt

Terri, Airdrie

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
I always wanted to stay at The Rimrock Hotel, and finally managed to stay for two nights. Efficient and Friendly right from the start. She’s an elegant old hotel that ticks all the boxes.
Bodde här 2 nätter i april 2024
Svar från The Rimrock Resort Hotel 26 apr. 2024
Thank you! We appreciate it.

10/10 Fantastiskt

Leonard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view of the mountains from the room was absolutely stunning.
Bodde här 1 natt i april 2024
Svar från The Rimrock Resort Hotel 17 apr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Candice, MINNEAPOLIS

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property and amazing staff. We loved the convenience of walking to gondola and hot spring. Food was incredible!
Bodde här 4 nätter i februari 2024
Svar från The Rimrock Resort Hotel 26 apr. 2024
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our culinary team. We hope to welcome you again in the future!

10/10 Fantastiskt

Natalie, houston

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view from our balcony was majestic! The concierge, Eric was able to get us into Eden last minute where the food and experience was phenomenal. They provide a shuttle into town, just call the front desk. 10/10 recommended!
Bodde här 4 nätter i april 2024
Svar från The Rimrock Resort Hotel 17 apr. 2024
Thank you very much for the great review. We are thrilled to hear that you had a great stay at our resort! Thank you for recognizing Eric! It certainly was a pleasure to share your compliments with his leader so that we can recognize him for his outstanding service. We can not wait to welcome you back!

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location and well taken care of. Expedia took an hour and a half of my time, to remove one day from our original booking, poor interaction with your hotel.
Bodde här 3 nätter i mars 2024

8/10 Bra

Matt, Calgary

Gillade: Renlighet, personal och service och bekvämligheter
Looking forward to visiting again after renovations
Bodde här 3 nätter i april 2024
Svar från The Rimrock Resort Hotel 11 apr. 2024
Thank you! We appreciate the positive rating!

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Rimrock Resort Hotel 11 apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Fantastiskt

Yi

good
Bodde här 6 nätter i mars 2024
Svar från The Rimrock Resort Hotel 11 apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Fantastiskt

BYONG I

Gillade: Bekvämligheter
Nice location
Bodde här 4 nätter i mars 2024
Svar från The Rimrock Resort Hotel 11 apr. 2024
Thank you! We appreciate it.

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i wish the customer service at front desks are more knowledgeable when it comes to amenities hours, key returns etc. instead of redirecting me to go to the spa level and ask the question as well as telling me to just read the instructions on the parking exit on how to return the room key.
Bodde här 5 nätter i mars 2024
Svar från The Rimrock Resort Hotel 18 apr. 2024
We are so sorry to hear that you did not receive the level of engagement that you expected from our front desk team. Please note that we will take this as a learning opportunity and we truly appreciate you taking your time to share this feedback.

10/10 Fantastiskt

Yun Yue

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Environment is really nice
Bodde här 1 natt i mars 2024
Svar från The Rimrock Resort Hotel 2 apr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Louise Bianca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place to stay
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 2 apr. 2024
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 Fantastiskt

Leonard

Bodde här 1 natt i mars 2024
Svar från The Rimrock Resort Hotel 23 apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Fantastiskt

sivakumar

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i februari 2024
Svar från The Rimrock Resort Hotel 2 apr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Fantastiskt

Chad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place lots of activity food and relaxation options.
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 28 mars 2024
Thank you! We appreciate it.

10/10 Fantastiskt

Micheal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had an absolutely wonderful honey moon. The staff was the best part they were amazing
Bodde här 4 nätter i mars 2024
Svar från The Rimrock Resort Hotel 28 mars 2024
Thank you very much for choosing our resort to celebrate your honeymoon! We are thrilled to hear that you enjoyed your stay and appreciate your compliments on our service. We hope that we will have the pleasure of creating more memories with you in the future.

10/10 Fantastiskt

Adeyinka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Liked everything!
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 28 mars 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Amirali

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were great and very helpful. The views are incredible. Eden is a must do if you are a foodie. The property needs some investment and renovation
Bodde här 4 nätter i mars 2024
Svar från The Rimrock Resort Hotel 25 mars 2024
Thank you for leaving us such a positive review. We are delighted to hear you enjoyed Eden and our views. We can't wait to welcome you back in the near future!

10/10 Fantastiskt

Calum

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 25 mars 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Fantastiskt

Merrill

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Celebrated our 30th anniversary and couldn't have been happier. The staff were amazing. We ate at the Primrose and it was the perfect experience. We are now considering making this our annual get-a-way.
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 25 mars 2024
Thank you very much for the great review and recommendations. We are truly honored that you chose our resort to celebrate your 30th Anniversary and are delighted to hear that you enjoyed your stay. We appreciate your compliments to our staff as well as the Primrose dining room. We hope that we will have the pleasure of welcoming you back for a future stay.

10/10 Fantastiskt

Peter, Grimsby

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You don't need to leave the hotel for the day and can still have a good day. Amenities are great. The underground parking garage needs to either get expanded or there needs to be a gate or blockade to indicate when it is full.
Bodde här 4 nätter i januari 2024
Svar från The Rimrock Resort Hotel 22 mars 2024
Thank you so much for taking your time to share this. We appreciate your compliments to our facilities and amenities and thank you for your feedback about our parkade. We hope to welcome you again in the future!

10/10 Fantastiskt

Ashlie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 22 mars 2024
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 Fantastiskt

Prashanth

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rimrock is at a location which is worth opting for your trip. It was close to few hotspots and at a good elevation. Room was a little smaller but still worth it for 3 people. Service was impeccable! We didn't get a No for our requests. There are facilities for all ages. Highly recommend it. It had the feeling of luxury, great view from the room and dining hall, quiet, kid-friendly and certainly Great value for our money.
Bodde här 3 nätter i mars 2024
Svar från The Rimrock Resort Hotel 22 mars 2024
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our team. We hope to welcome you again in the future!

10/10 Fantastiskt

Marrett

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thumbs up
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 19 mars 2024
Thank you! We appreciate it.

6/10 Okej

Donovan

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från The Rimrock Resort Hotel 19 mars 2024
Thank you for taking the time to rate your experience. We noticed that your rating is below our standards and we would like to look into what did not live up to your standards. Please reach out to us directly if you would like to discuss your experience further.

10/10 Fantastiskt

Jacqueline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a fabulous hotel.
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 18 mars 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Fantastiskt

Christina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Highly recommend this resort. We upgraded our room and the panoramic view was incredible. All the staff were extremely helpful and friendly, going above and beyond. We had dinner at the Eden and the entire evening was perfect. We did a lot that weekend and the hotel was perfectly situated halfway between all of our activities (lake Louise and Canmore).
Bodde här 2 nätter i mars 2024
Svar från The Rimrock Resort Hotel 18 mars 2024
Thank you very much for the great review. We are glad that you enjoyed your experience at our resort and hope to welcome you back soon.