Dear Anonymous Mrs. Markova, Thanks for your time to write your opinion on our hotel, but you missed to mention three important details: 1) the TV program you would like to watch was on the second TV set in your apartment, but the TV location was not convinient from your point of view as it was in the bedroom ; 2)we offered to watch the program in question over the TV set convinient for you through the SMART function (it is really rediculous that such professional like you does not know how to use it). This did not suit you either :( Just for your knowledge: the standard for 3 star-hotels is to have 1 TV per apartment and Expedia web site reads that our hotel has satellite TV, not cable.3) The main thing: after your application to the reception at about 9 p.m. on Saturday regarding your intention to watch the particular program, we managed to arrange the technician to tune the the channel to your TV set specially for you and by 9:40 p.m., so that you could enjoy watching the channel wanted over the TV SET LOCATED IN THE PLACE CONVINIENT FOR YOU. Since this has not pleased you either, the offer of the manager of the hotel to try to find for you a 4-star hotel in this area with more convenient location of the TV sets seems to be absolutely logic and correct.