Hotell i Bay City

“Although the rooms I booked were non smoking rooms, there was still a smell of smoke in the rooms. The furniture was dirty and didn't appear to have been cleaned. The beds were made though. The check in process was frustrating the person checking us in did not appear to be familiar with the process, we had called ahead of time to see if we could get connecting rooms, the notes were made but when we arrived we were told that they had no options of connecting rooms, yet other family members that...

“If you’re looking for a 5 star hotel then you might want to keep looking. If you’re looking for an economical option this might just be what you’re looking for. Our highlights: for once we found a place with great breakfast options. The pool and hot tub area was very practical with changing and restrooms available. The mattress we had here was better than in some more expensive hotels that we’ve been to. The building having been renovated, expect some reno imperfections in your room which...

“Staff at check-in was awesome! Next day shower leaked water all over the bathroom floor making it very wet & slippery. I asked the front desk the for towels & she said we could only have 2. It was not enough to clean up the mess. Called for more towels & explained the situation, she said so you can only have 2 towels No More. Very rude about it & never offered to help clean up the mess with a mop & bucket then instead. Not impressed. Not good customer service. ”

“Right in town”

“Very clean”

“The room was very clean, but there was black mold around the water spout in the tub. The existing caulk just needed to be redone. The TV did not work because the receiver box was plugged into the wall behind the TV stand so we had to move furniture in order for the remote to communicate to the box. The volume did not work so anything we watched was blaring loud. The continental breakfast consisted of cereal only, so we ended up having to find somewhere for breakfast. The lady at the front...

“The breakfast was great, the hotel is clean bed very comfortable, staff, friendly”

“Had loads of fun with the little one in pool and hot tub. Room was nice and amenities were appreciated.”

“The Breakfast menu8 has a great variety of good meals. The bar has a good selection of beverages and makes a great Old Fashioned.”

“The staff were very helpful and friendly. The pool is not operating. ”

“Wonderful and very appreciated.”

“Room was clean and organized, breakfast was ok”

“Hot tub was broken”

“Great place ”

“Our thermostat didn't work. It got up to 80 degrees at night. Had to open a window.”

“Hotellmanagern + en äldre kvinna visade ingen som helstservicekänsla. Under vår roadtrip i mellersta USA insåg vi att vi skulle få det väldigt tufft att hinna till Red Wing den dag vi hade planerat. Vi ringde därför och sa att vi blir en dag sena, men ändra inget i vår bokning. När vi anlände vid middagstid dagen efter, förväntade vi oss att kunna få vårt rum för att duscha och vila lite,men inte!!! Incheckning efter kl 3 på em gällde. -Men vi har ju rummet betalt sedan igår, påpekade...