Hotell nära Bear Creek Winery

“Wasn’t too pleased. Was in town for the weekend and requested room to be cleaned 2 days in a row. Room was never cleaned all I got was an apology from front desk and no credit for future book. Asked to speak to manger and was told the manager would follow up.”

“Incredible staff, very clean, wonderful meeting area in the main lobby. Highly recommend this hotel!”

“Check in started at 4pm which is later than most other hotels and even though a room was ready earlier, the front desk staff wanted to charge an extra $25 for early check in. We waited until 4 because that didn’t seem worth it. On previous stays at this hotel, we have always had a great stay, but the breakfast this time was not well stocked and we ended going out to eat instead. Other than that a good stay.”

“No free breakfast”

“The staff behind the desk were friendly and helpful about the area. The room was clean and quiet. Coming into the lobby gave a warm outdoor vibe. Great place.”

“Great stay”

“We asked for Softer pillows. And was told they didn’t have any only larger ones for the king beds. Breakfast area there wasn’t any half&half for coffee staff we friendly thx”

“We were there with a soccer team made up of 10 year olds. The kids loved the amenities that were unique such as a basketball court and indoor pool and hot tub. The adults loved the gas fire pit with dancing flames.”

“Because of a hotel’s system glitch that apparently happens after check-in, our reservation was not imported promptly, and the Superior King room we reserved was unavailable at arrival. We were downgraded to a standard double but charged for a supe king. My son stayed the first night but we requested it be made right the next day or to refund us for the 2nd day so we could go elsewhere. Manager refused to work with us. She was rude and unprofessional demanding I not speak when she wanted to...

“This is a cheap hotel. That's about the only thing positive about this hotel. I know they wash the towels and linens because I saw them doing it, but the towels and bedding dont smell fresh and they do look somewhat dirty. The bed was about the same quality as a bed in a hide-away couch. Thankfully it didn't have the solid metal bar across the middle like most hide-away beds do. The person doing the check-in wasn't even at the desk when I came. There was a sign on the desk to call for assistance...

“Rooms were fairly clean. Property overall is rundown and dirty. For a quick night thr room was ok.”

“The property was conveniently located for the purpose of our trip. The room was certainly spacious, the bed was comfortable, and the bathroom was bright and very clean.”

“The staff were courteous . The hotel should let travelers know that the wifi connection is unsecured and a risk for guests. I called down to the front desk before getting the password and the staff did not know if it was a secure WIFI connection. They gave me a the room code, and I used my own new password for the access. I only found out was I logged out. The Hotel ran out of office on Thursday morning for over an hour. Breakfast/ Coffee starts late 7:30am.”

“Property is under a renovation”

“Nice stay, the man who greater us at the desk was very helpful and nice. I recommend this place and I would stay here again.”

“Very clean, very comfortable stay.”

“Parking”

“Breakfast was terrible, bed was hard and pillows went flat. Noisy and light came in under the curtain all night.”

“A basic well-maintained property, with one concern: the tub/shower was VERY slippery. We had to be extremely careful to not slip while bathing. Slipperiness may be due to cleaning products used, do not know, but is dangerous for guests. Our room did not have grab bars around tub/shower. A week before, we stayed in a suite at same hotel,. The tub/shower in that room was also very slippery.”