Thank you for your great comments and your high praise for our hotel. We were so happy that you were able to satisfy with us. We look forward to welcoming you back to Regent Beijing again soon. Best regards,

we hope we have the opportunity to welcome you back to Regent Beijing hotel soon.

Dear guest, Thank you for choosing Regent Beijing and taking the time to write a glowing review. We are glad to hear you enjoyed our service and facilities. We are also delighted to know our associates have left you with a warm impression. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. I look forward to welcoming you back to Regent Beijing in the future.

Thank you for taking a few minutes to share your thoughts on your recent stay with us at the Regent Beijing! We were delighted to hear that you so thoroughly enjoyed your stay, our location as well as our facilities. We look forward to welcoming you back when your travels bring you next to Beijing!

Thank you for sharing your thoughts on your recent stay at the Regent Beijing! We were delighted to hear that you so enjoyed your stay and hope to have the pleasure of welcoming you back once again soon!

Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and that our staff provided such exceptional service.

Dear Guest,We’re honored to have earned your five-star rating and appreciate your kind words about our comfortable rooms and attentive staff. We look forward to the pleasure of serving you again.

Dear Guest,Thank you so much for taking the time to leave feedback of your stay to continue to help improve our service. We look forward to the pleasure of serving you again.

Dear Guest，Thank you for choosing Regent Beijing and for taking the time to provide feedback of your stay to continue to help improve our service. We really appreciate your time. I would like to start by apologizing to you for the inconvenience you faced during your stay. We have passed your comments to our Housekeeping team who will take action to rectify these issues, and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Please contact me for your next stay so that we may look after you.

Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and tlook forward to the pleasure of serving you again.

Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and that our staff provided such exceptional service.

Dear Guest,Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and that our staff provided such exceptional service.

Dear Guest,Thank you for choosing Regent Beijing and taking the time to provide feedback of your stay. We really appreciate your time. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Please contact me for your next stay so that we may look after you.

Dear Guest,Warmest greetings from Regent Beijing!Thank you so much for taking the time to leave such a glowing review of our hotel. We’re thrilled you had such a wonderful experience and that our staff provided such exceptional service.

Dear guest, thank you for choosing Regent Beijing and taking time to write a review for us. Please accept my apoligies for the inconvenience you exprienced during your stay. We have the room with the sizes between 45 to 360 sqaure meters and we will give our staff more training to make sure the right recommendation to guests. The operation period of the swimming pool is from 6:00am to 10:00p.m. If you have any special requirement during your stay please feel free to contact our colleagues. We are sorry that our service didn't meet your expectation. We have noted your comments and hopefully we can have the opportunity to welcome you again. Regent Beijing takes health and hygiene as the top priority at all times and remains committed to the IHG Clean Promise.

Dear guest, thank you for your kind comment. I am glad that you had a good time staying with us. I am sorry that you felt warm in the afternoon in the room and there was no cooling at this period of time. Please accept my apologies for this and I hope we will have the pleasure of welcoming you back when your travels bring you to Beijing again. Regent Beijing takes health and hygiene as the top priority at all times and remains committed to the IHG Clean Promise. Kind regards,

尊敬的宾客，您好！感谢您入住北京丽晶酒店。为客人打造奢华动人的尊崇时光，是我们一直所追求的。非常期待不久的将来再次迎接您的到来。北京丽晶酒店全力确保宾客及同事的健康和安全，并承诺履行洲全项目所有要求。

Dear guest, Thank you for taking the time to review your recent stay at Regent Beijing. We are so happy your experience lived up to your expectations, and what a pleasure to read that you loved all about our property, breakfast and our service. I won't miss to personally thank them for looking after you so well and making your stay extra special. We call it “hospitality from the heart” here at Regent Beijing and this is something not only myself, but all of us stand for and are very proud of.Thank you again and we look forward to welcoming you back in the near future! Regent Beijing takes health and hygiene as the top priority at all times and remains committed to the IHG Clean Promise. Kind regards,

尊敬的Stanley，您好。酒店的地理位置和早餐一直备受客人喜爱。您提到的枕头和床垫的问题，酒店备有多种枕头供客人选择比如荞麦枕，羽绒枕等等；也有硬板可以为客人添加，入住时有任何需要都可以联系服务中心咨询。期待下次有机会为您奉上更好的服务。北京丽晶酒店全力确保宾客及同事的健康和安全，并承诺履行洲全项目所有要求。

尊敬的客人您好，我们很遗憾没有得到您的好评。如果您愿意分享更多的信息我们将非常感激，因为那将有助于我们为更多的客人提供更好的服务。期待您的回复。

尊敬的客人您好！感謝您選擇入住北京麗晶酒店並對我們的服務做出滿分評價。很高興能為您和您的家人提供美好的入住體驗。酒店地理位置優越，無論是從機場來還是去往各大旅遊景點，北京麗晶酒店都是交通便利的優中之選。 酒店全體員工致力於客人提供超越期待的服務。希望您將我們推薦給更多的親朋好友，祝您和您的家人生活愉快。