Hotell nära Birmingham Children's Theatre

“Outstanding, in the heart of Birmingham. Exceeded every expectation”

“Staff were friendly. The hotel boasts they are connected to the UAB Hospital but it is connected to the parking garage accessible from outside. The parking garage takes you to the hospital. The room we stayed in was in need of repair and maintenance came the evening before we checked out. There is no microwave in the room but there is a dinky one in the ice machine area sitting on a shelf that looks like may slide off, no table to sit your food on and wonder if it is clean. We went through a...

“Staff was very helpful and knowledgeable”

“Great staff! Dominic was very helpful and the representative who worked the front desk the night of July 29-30 was welcoming and was helpful concerning our safety. Enjoyed our stay!”

“Overall, the property was nice, clean, and well-maintained. However, my experience with the staff was disappointing due to their lack of professionalism and poor customer service. Before arriving, I called the hotel to confirm my reservation, only to be told that it had been canceled and that I would need to contact Expedia. While I was still on the phone, the staff member told me I would have to call back because she had customers in front of her, which made me feel as though my concerns were...

“Otroligt sköna sängar, sov som en prinsessa alla nätter. Personalen var trevlig och servicen bra. Förutom hotellets restaurang finns några restauranger precis utanför, annars är down town Birmingham inte så roligt.”

“Maffigt hotell med stora ytor. Säkert ett 5 star hotell förr. Ingen flygplanstransport. Bokade ett rum med tillgång till club-lounge. Den fanns inte kvar enligt hon som checkade in oss. Borde få kompensation. ”

“Ja”

“Lots of things didn't work and the staff didn't seem to care. It is overpriced for what you get. I would not stay there again.”

“Good personal”

“I really liked the area. I love the aesthetic of the room. I liked how quiet it was and it was comfortable. I do wish there was a full size mirror in the room - we were visiting for a concert and wanted to see how we looked after getting ready. That’s my only tweak. The property is perfect and we will be staying again.”