Du hittar Bespoke i Black Isle

"Enkel sen incheckning. Bra parkeringsplatser. 10 min fin promenad till centrum. Rent snyggt och mysigt. Något lyhört från trafik, men vi sov gott iaf. "

"Ett jättebra hotell. Ligger vackert utmed floden med gångavstånd till många bra restauranger i närheten. "

"Close to river Ness. Nice room and great handcraft beer"

"Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere."

"Superbra frukost, trevlig personal och bra läge. Hela vår vistelse på hotellet var toppenbra."

"Surprisingly good value for money. Very well located near the nighlife. Good if the price is right. The continental breakfast was kind of miserable. We did not have time for full Scottish. The coffee was not drinkable. Coffee is a disaster in the whole of UK, here it was just slightly worse."

"Hotellet skulle ha restaurang och pub men dessa var stängda, istället hänvisades man till en pub som låg 100 meter längre bort med samma ägare. Golvet, borden och handtag var kladdiga av öl/läsk, sunkigt ställe med bara lager öl och blended whisky. Fokus på ungdomar och sour drinkar, undvik the Mallard. Staden håller på att tömmas, en tredjedel av alla butikslokaler står tomma. Välj ett annat resmål."

"Hotellet är under upprustning och underbemannat. Det var kallt och inte särskilt trivsamt. "