Very bad customer service, i booked a deluxe suite with sea view, and got booking confirmation, on check in, got a dirty appartment., comained to the manager, she was so aroganr saying take it or leave it....
It was midnight and no choice, and very bad situation.
The resort was fairely empty and they claimed no availability, so seems they are just doing a trap for guests to transfer them to lower standards after paying the high price....
Very bad experience and not recommended