Hotell nära Books by the Bay

“This place is a JOKE!!! Upon arrival and showing my Expedia Booking and proper Identification, I was told by the young man at the counter that "we do not accept online payments, all payments must be made in person". I again presented my booking #, as well as the digital receipt, and showed him the charge debiting my bank account. He spouted the same ridiculousness again, and... I gave up. I was not about to pay a 2nd time. When Expedia tried to investigate this incident, the hotel staff...

“Bra hotell, trevlig personal, väl städat och rymligt rum. Mycket bra frukost, SPA avdelningen hann vi inte prova men det vi såg var bra.”

“Everything was fair nothing special nothing bad”

“There was no place to hang your clothes, we had to use the shower rod. I've seen dumps that at least had a place to hang your clothes.”

“Upon checking in and getting a first floor room and realizing it was directly at the foot of the stairs, I requested a room change for the second floor. They said that they were limited to a certain amount of room changes a month so this was not possible. I've never heard of such a thing? The cleanliness of the rooms was atrocious. After showering and walking around the room, our feet were immediately dark - they clearly are not mopping. Additionally, in the morning, when checking under the...

“The room was ok, but not the rest. Breakfast ok but no more.”

“My wife and I were very hesitant when we first arrived. The trailers in the park around the hotel were in pretty rough shape and there very long-term. So much so, that I would be surprised if many of them were road worthy. Despite this, the room was old but well maintained. Everything worked including the internet which I found is quite rare among the hotels in the PNW. It was really nice to have a little kitchen in the room.”

“Clean room, comfortable bed. No frills”

“The lady in the reception was absolutely fantastic. I use a wheelchair and booked a room that on hotels.com was stated wheelchair accessible, this was not the case at all upon arrival. She went above and beyond to find a solution. We got to swop rooms with other kind guests checking in, this to find a room with more handlebars. It was highly appreciated by us. We had a room on the bottom floor. It was so pretty by the lake. The kids loved running around on the lawn by our room. The restaurant...