Beautiful property and grounds with history and some original furnishings. The grounds were gorgeous, unfortunately we could not take advantage of outside as it was very cold and rainy for the middle of May. This also presented a big problem for heating the villa. Large stone villas are very cold and heating after May 1st is extremely expensive. We spoke only English, a translator was provided to contact, so we could interact with caretaker Mauro. Unfortunately, there were several things that needed attention and the communication process was not smooth. Also, I don't want my vacation time spent asking for various needs (big or small) or fixes everyday, which was the case. The caretaker Mauro was extremely kind and helpful and he did take care of our needs as soon as he could. Collichiari, the listing company was also responsive to me and addressed everything after our stay. Bathrooms were clean, pressure in showers was great in all the bathrooms, but not enough hot water to accommodate every guest. When we told them "no hot water" we were told "you'll have to shower at intervals because the boiler doesn't have recovery and it needs some time." (We were 7 adults with 4 children under 5 and we occupied five bedrooms). American coffee maker and Bialetti pod machine were not clean, with slimy film in water chambers. There were lots of beetle type of bugs inside, (apparently normal for May/June in villas in Mugello Valley), sorry, not for me!).