Hotell i Boston Heights

“The hotel was essentially located very easy to access off of the highway close to malls and food shopping. Friendly staff, however we were without hot water for our staff. We were told that the Water would be working and on but the next day, no hot water cold shower it is we didn't come for swimming, but the pool was also down. The room was clean fairly. I'm not too picky but their work a few things forgotten about woke up in the morning with a leaky toilet. We were always staying overnight so...

“The room smelled smoke, the toilet vas dirty, the floor was dirty, there was an old used towel in the shower, the toilet paper was almost empty and there was no new paper on the room. But the bed was pretty comfortable. ”

“The room looked worn. There were stains on the carpet and chair.”

“I did feel like safety was a big concern here and they did well with that. However I feel like they don’t trust the guests and maybe there’s reasons why. But I had to ask for ice and the desk guy had to get it. It was like a clump of chizzled ice that really did no good for me. There was absolutely nothing at the breakfast I could eat. On. Good note, the room was clean.”

“breakfast was rather sparse, not many choices, and the service at the fromnt desk was great when I came, but then my card stopped working, and when I had to go to the desk therewas no one there. They sseem to be understaffed. Twice I waited 15-20 minutes just to get my card to my room re-activated. The room istself was cleand and staff friendly but those wait times..........terrible.”

“Great place. Awesome staff.. Could use some maintenance on broken laundry machines and vending machine though.”

“Left our terrible expensive hotel (paid already) in Buffalo, NY and drove late at night to Medina, OH. This hotel provided a comfortable stay overnight and enabled us to recharge before hitting the road again.”

“Clean room and helpful staff. Plenty of parking and seemed safe. Breakfast good. Room okay but walls thin and husband slept poorly due to mattress. Could use new flooring in elevator and entry area”

“Great place to stay. Staff was always very helpful and kind. Room and amenities very clean. Convenient location.”

“Could have been cleaner. There were about 30 kids who ran up & down the hall yelling all evening. By 11:30 I had to call front desk. All this noise continued for another hour. Had to be at Cleveland Clinic next morning at 6:45.”

“Horribly misleading photos. Once you step past the lobby or look in any direction you can see that everything was dirty, run down, and smelled. There was broken or out of service signs on almost every visible area, doors windows, etc. Our room looked nice but was very dirty. The bathroom was almost unusable. The sinks backed up the tub backed up, there was tubing and bite marks all over the door frame and walls. There was half holes. It was horrendous. The breakfast ran out of everything...

“Quiet, very convenient for dining, easy access. Has semi truck or trailer parking, yay. Staff was very helpful on where to park my truck.”

“Easy check-in. Nice room adequate breakfast.”

“Breakfast was terrible. 9.95 a person for cold eggs, hash browns and sausage so bad my kid had to spit it out. Then up-charging for more breakfast items. Then there was nothing to scope food out of trays. Was told to go to ihop instead by staff.”

“We made a 3 day reservation over Fourth of July weekend based primarily on the price - it was at least half of the price of other places. When we got there the reason became obvious. The facility is old and definitely showing its age. The room we were assigned was dingy and drab, the carpet and upholstered chair were badly stained, and it literally had holes in the walls. We couldn’t stay. They were nice enough to refund our money.”