Hotell i Boston Heights

“Rude staff”

“Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.”

“Clean, well run, conveniently located and reasonably priced.”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care.”

“I checked in late in the evening and only stayed one night. The AGM checked me in, she was very kind and attentive even though it was so late. I had a king room on the first floor, it was clean and comfortable. Room service knocked an hour before checkout to see if I needed anything before heading out. Checkout was also smooth and the morning staff was just as kind as the night before. I slept past breakfast, so I can’t comment on the food selections. I would stay here again and recommend. ”

“The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.”

“Great stay overall!”

“Clean room, friendly staff, breakfast was fresh”

“Friendly customer service. Even though there was a huge line to check in, we got through the line quickly. Room was very clean. Great place to stay if attending an event at Rocket Arena. Hotel connects to Rocket Arena so you don’t have to walk outside if bad weather. Valet parking was breeze.”

“AC was good. No internet or tv. Breakfast did not look all that appetizing. Staff was nice and helpful.”

“The room was very clean and quiet. The only problem I had was that I didn’t find the bed to be all that comfortable.”

“staff great, had medical emergency and staff right there to help, but breakfast a little shaky”

“Updated and clean! Just as nice as a hotel twice its price!”