Hotell nära Bowlero Durham

“House keeping could be improved. Requested additional towels because they only clean every other day, and they would not bring them to the room. Made you pick them up downstairs. ”

“Very clean, modern rooms. Very convenient off I-40. Charge a $100 safety deposit and $5/night for wifi”

“We really like the homewood suites brand and look forward to the expected amenities- this one was in a great location but could use a bit of refreshment. Not sure why the hallways have the exposed wiring at the ceiling wall. Breakfast was nice but not as extensive as other locations such as Dallas/ Fort Worth. We had a very long walk from our unit 329 to lobby/ breakfast area. Overall rating is good and I would stay again ”

“.”

“Room was not up to par ! No table 20" tv and what was with the comforter? Couldn't stay there and got another room and when I inquired about a arrangement or refund no reply was offered ”

“Yes”

“I thought the staff was very helpful. The breakfast was very good and a lot to offer and I really liked how fast everybody was.”

“Very well managed all around. ”

“The staff were nice and our stay was fine overall. Two things require improvements: 1) the hallways frequently smelled very bad. 2) It’s impossible to relax in outdoor areas if other guests are allowed to play videos or music (loudly) on speaker. I would suggest putting up clear signs that having one’s phone on speaker in common areas is not allowed and actually enforcing it.”

“Check-in was easy and quick. Staff was very friendly and accommodating. Room was clean. Shuttle service to the university was very convenient.”

“Overall our stay was great. The location was perfect, the staff was helpful, our room and the hotel in general was very clean, and it was very quiet. The biggest downside was that someone had set the alarm clock in our room, which wasn't apparent until it went off a full hour before my own alarm was set to go off. Check your alarm clocks!”

“There was nobody at the front desk to check us in. After a long day of traveling, we did not need to wait to get to our room. There was no housekeeping service even though we were staying 3 nights unless a special request was made. The tv did not work, and when we called for assistance nobody answered. There was no coffee at breakfast as well as waffle batter. Disappointing for the price we paid to stay there.”

“Out of in room Nespresso coffee pods throughout entire stay. Entire floor smelled strongly of cigarette smoke. Fire alarm was going off throughout evening /night. Will not stay here again. ”

“There were roaches in my room. They changed me to an upper floor and upgraded my room but there were still roaches. Did not like the hotel but the staff was very nice and professional.”