Husdjursvänliga hotell i Brantford

“Madeline”

“Everything was great ”

“This is a very nice hotel. The reason for my negative review is the staffing and the manager ignoring our calls and expedias calls regarding a promise of a discount they had made. We arrived on time for our check in around 3:30 or so. We were told our room was not ready because they were understaffed and that we need to wait 40-45 minutes. So, we understood and came 2 hours later around 5:30 assuming they had enough time, but our room still wasn’t ready. After informing them we had a place to...

“The hotel itself is lovely and the room was spacious and well kept. The free breakfast was great. Unfortunately we occupied the hotel on the same weekend as a hockey tournament. Kids were running around the hotel unsupervised the entire time. And both nights we were woken up in the middle of the night by loud noises in the hallway and outside the hotel from unsupervised teenagers. One night was especially bad where we even had teenagers crash into our door. For that reason, we will probably...

“Good staff. Breakfast needs improvement. Rooms needs improvement.”

“The staff was so friendly and helpful ”