Breiteckbahn

Väldigt bra hotell, bra läge, trevligt personal. Rent och tyst.

**1/5 – Poor treatment from staff** We stayed at this 4-star hotel and were left very disappointed. There was no internet during our stay and staff never apologized or offered a solution. At check-in, we were told we could hang a "do not clean" sign to skip housekeeping and get a €5 discount. We did this. At checkout, we were asked to pay without being shown a receipt — just a verbal total. When we asked afterward to see a breakdown to confirm it was correct, staff seemed annoyed and said they'd need to email it in 5–10 minutes. Once printed, the receipt showed the €5 discount hadn't been applied. When we pointed this out, the staff member was dismissive and rude, telling us it was "our responsibility" and pointing at the sign instead of simply correcting the error. Being spoken to like that as a paying guest, on top of an incorrect charge, was completely unacceptable. Very poor service and unprofessional attitude — can't recommend this hotel.