We tried very hard to accommodate Ashley and make her vacation special. We are in fact able to accommodate up to 11 people comfortably, but we have special protocol to make this happen, and we are alerted to do this when someone books for more than 5 people. Unfortunately we were not alerted because Ashley did not accurately state the number of guests she would be bringing. Perhaps this was an accident (we'd like to give her the benefit of the doubt as opposed to assuming she was being dishonest to try to reduce her cost). However, when she called us, we did our best to meet her demands. She then asked to stay another night because of how much she loved the place, giving us no indication that she was displeased in any way, and thus no opportunity to work out a solution. Sadly, when she left, we discovered that she had damaged our property without letting us know or offering to pay us back, and then to add insult to injury, she left us this review.