Utsikt från boendet

Recensioner av Sage Hotel James Street

4 out of 5
Sage Hotel James Street
70 James Street, Fortitude Valley, QLD

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 531 av 842 recensioner" "
8 - Bra i betyg. 226 av 842 recensioner" "
6 - Okej i betyg. 54 av 842 recensioner" "
4 - Dåligt i betyg. 18 av 842 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 842 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

6/10 Okej

Gary

Bodde här 1 natt i april 2024
Svar från Sage Hotels. 28 apr. 2024
Hi Gary,Thank you for your feedback from your most recent visit. We do hope to see you again soon.Kind regards,

10/10 Fantastiskt

Shaun

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always stay here when in Brisbane!
Bodde här 1 natt i mars 2024
Svar från Guest Services Agent 3 apr. 2024
Hi Shaun,Thank you for taking the time to provide some feedback.We really hope you enjoyed your stay with us.Kind regards,

6/10 Okej

Lesley

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Tidy and clean and reception staff were nice. Some things like phone did not work in room. No in room food options. No free parking.
Bodde här 2 nätter i mars 2024
Svar från Guest Services Agent 19 mars 2024
Hi Lesley,Thank you for taking the time to provide some feedback from your most recent visit. Unfortunately due to it being a public carpark & not owned by The Sage, it is an additional cost but if you book directly with us, you can receieve a discounted rate for any future stays. Also please let our team know when you come next time, to inform you of our new QR system in the room where you can order in room dining & 24/7 grab & go snacks/beverages.We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Lloyd

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property in a fantastic location! Room was clean and quiet after arriving very late. Would definitely stay again.
Bodde här 2 nätter i mars 2024
Svar från Sage Hotels. 15 mars 2024
Hi Lloyd!Thank you so much for your review.We really appreciate and we hope to see you again soon.Kind regards,

8/10 Bra

AKIHIKO

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ジェームスストリートでとても仕事に行くアクセスが良かったです。
Bodde här 1 natt i mars 2024
Svar från Sage Hotels. 7 mars 2024
Thank you so much for your review Alfred.We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Brad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Sage Hotels. 7 mars 2024
Thank you so much for your review Alfred.We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Matt

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to lots of cafe’s and dinning options
Bodde här 3 nätter i februari 2024
Svar från Sage Hotels. 25 feb. 2024
Thanks for staying with us. We appreciate your feedback!Kind regards,

6/10 Okej

Victoria

Gillade inte: Personal och service och boendets skick och faciliteter
No good
Bodde här 1 natt i februari 2024
Svar från Guest Services Agent 22 feb. 2024
Hi Victoria, We are very sorry to hear that your stay with us was not as hoped. If you would like to discuss this further, please give our team a call on 0732223111.Warm Regards, Sage Hotel

10/10 Fantastiskt

Rebecca, Woombye

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i februari 2024
Svar från Sage Hotels. 21 feb. 2024
Hi Rebecca,Thank you for your review.We hope you enjoyed your stay & hope to see you again soon.Kind regards,

10/10 Fantastiskt

Tamara

Gillade: Bekvämligheter
What a great clean hotel in Brisbane! The staff were very friendly and helpful. Our room was compact but really well designed and immaculate. Loved having a nespresso machine in the room and the bed was so comfortable. What a great location -very quiet and yet beautifully situated in the heart of great shopping, easy walking to the water and surrounded by fabulous restaurants. Excellent value for the money we will come back!
Bodde här 1 natt i februari 2024
Svar från Sage Hotels. 21 feb. 2024
Hi Tamara,Thank you so much for your amazing review from your most recent stay.I am so glad to hear that you enjoyed the room and that James Street is definitely the heart of all the amazing shops.We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Sarah

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 21 feb. 2024
Thank you so much for your review Sarah!Kind regards,

10/10 Fantastiskt

Phil

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 25 jan. 2024
Thank you so much for your feedback Phil!We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Mark

Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 25 jan. 2024
Thank you so much for your feedback Mark!We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Christine

Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 25 jan. 2024
Thank you so much for your feedback Christine!We hope to see you again soon.Kind regards,

8/10 Bra

Mary Ann

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent dog facilities-fresh water, snacks, fresh water, dog bowl and feeding mat, dog poo bags and a comfy dog bed and a dog ball. He loved it!!🐾🐾. We loved this and our bed was so comfortable and our pillows were sublime!! Thank you!! We will be back!!
Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 16 jan. 2024
Hi Mary Ann,Thank you so much for taking the time to review your time with us. We are thrilled to see you are a super fan of our pet friendly room & amenities and we look forward to welcoming you back in the future.Kind regards,

10/10 Fantastiskt

Aleksandra

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is one of the best hotels we have stayed in! My husband and myself were amazed at how clean it was and our dog loved the provided bed and little treats! If we ever go to Brisbane again- this is where we will be staying.
Svar från Sage Hotels. 16 jan. 2024
Hi Aleksandra,Thank you so much for taking the time to share your amazing feedback and we are glad to hear that you have enjoyed your stay. This is exactly why we love our job - to be able to amaze and spoil our guests (and their pets).We look forward to having you stay again soon.Best Regards,

10/10 Fantastiskt

Lauren

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place to stay. Very nice room and catered to our dog by providing her with a bed, bowel, food and water and even a tennis ball! Very happy to have come across this place to stay on our drive back to NSW from North QLD. Highly recommend!!
Bodde här 1 natt i december 2023
Svar från Sage Hotels. 16 jan. 2024
Hello Lauren,Thank you for this wonderful 5 star review.We really appreciate all the amazing details with our pet friendly room & amenities.We hope to see you again soon.Kind regards,

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Sage Hotels. 16 jan. 2024
Thank you Mary for the 5 star rating!We truly appreciate your continuous support and trust in us.We hope to see you again when you are next in Brisbane.Best regards,

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly curtious staff great amenities and walking distance to shopping
Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 16 jan. 2024
Thank you Joseph for taking the time to provide a out of this world review! We are so happy you found our staff very friendly and welcoming you during your stay.We hope to see you again soon.Best Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sage Hotels. 16 jan. 2024
Wow! Thank you for your 10 out of 10 rating. We hope you enjoyed your stay and hope to see you again soon.Kind regards,

6/10 Okej

Scott

The location is excellent and the room size is fine. There were only three problems unfortunately and they were all to do with the bed. It is classified as a Queen but felt like a Double, the sheets were way too big for the bed (possibly King) so they never fitted, the doona is synthetic so one sweated throughout the night if you could pull it up to cover you. Otherwise you froze. This needs looking at please. We stayed for 5 nights and the deal we were told is that if you waive the room clean each morning (which was not thorough) you received a $10 credit to use at the reception food and drink dispenser. We had 2 cleans during our stay so $30 to use but on checking out we did not have the pieces of paper which were tokens provided by the cleaner. We were not told about this process when checked in and had to sort it out when we checked out. Not a happy moment which spoiled an otherwise good experience.
Bodde här 6 nätter i december 2023
Svar från Emily Miller - Hotel Manager 26 feb. 2024
Thank you for your feedback Scott

10/10 Fantastiskt

SANJA

Bodde här 2 nätter i december 2023
Svar från Sage Hotels. 16 jan. 2024
Thank you so much Sanja for your amazing review! We hope to see you again soon.Best regards,

6/10 Okej

Edward

Bodde här 1 natt i december 2023
Svar från Sage Hotels. 16 jan. 2024
Thank you Edward for your feedback.Kind regards,

4/10 Dåligt

Carl

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
People lovely but bit of a shambles
Staff were lovely but attention to detail missing. Room not cleaned despite sign on the doof from 730am till 2100pm, coffee and tea not replaced from previous guests, no coffee cups, shampoo and conditioner empty. Renovations in lobby but i sure they were also happening 5 months ago at last stay. Room was nice enough but all a bit too hard for a business stay.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Emily Miller - Hotel Manager 20 dec. 2023
Hi Kim,Thank you so much for your wonderful review. I'm glad to hear that it was worth 5 stars and we hope to see you again soon.Kind regards,

10/10 Fantastiskt

Cathie

Gillade: Renlighet och personal och service
Bodde här 3 nätter i december 2023
Svar från Emily Miller - Hotel Manager 20 dec. 2023
Hi Cathie,Thank you for taking out the time to provide some feedback to our team. We are glad to hear that you enjoyed your stay and have rated us 5 stars! You're amazing and we hope to see you again soon.Kind regards,

8/10 Bra

Shaye

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter
Lady at reception spoke very fast, was very hard to understand due to speaking fast
Bodde här 1 natt i december 2023
Svar från Emily Miller - Hotel Manager 20 dec. 2023
Hi Shaye,Apologies that our team was speaking quite fast, we are just often very excited to have new guests welcomed to our hotel. I will pass on your message to our team, thank you again for taking the time to provide your feedback.Kind regards,

8/10 Bra

Pascalle

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Emily Miller - Hotel Manager 11 dec. 2023
Hi Pascalle, Thank you for taking the time to review Sage Hotel James Street. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Kind Regards, Emily Miller - Hotel Manager

6/10 Okej

Deanne

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Great location!! However, we left through the night as we couldn’t get the room to cool down. It was so hot, wouldn’t go less than 23 degrees. It was cooler outside but to open the Window was so noisy.
Svar från Guest Services Agent 22 feb. 2024
Thank you for taking the time to leave a review Deanne. We are sorry to hear that the duration of your stay was shortened due to such circumstances. Were you able to speak with the reception staff in order to address the matter and make your stay more comfortable?

8/10 Bra

Gary

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, fresh, convenient
Bodde här 2 nätter i december 2023
Svar från Emily Miller - Hotel Manager 11 dec. 2023
Hi Gary, Thank you for taking the time to review Sage Hotel on James Street. We are glad to hear you enjoyed your stay and we hope to see you again soon. Kind Regards, Emily Miller - Hotel Manager

6/10 Okej

Gemma

Reste i grupp, Reste med sin partner
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The property was nice although we had a lot of problems trying to check-in. Sage Hotel guaranteed 2.00pm check-in. It got to 2.30 and still wasn’t able to check in. We had an event to get to that had already started. Lady at the front desk was very apologetic and referred this to her manager. She said to talk to manager the next morning to see if there was anything they could do for us. Asked for manager the next morning but was not at work. Staff left a message for manager to call me - to date no phone call. I understand unforeseen things happen, but disappointed that no one has followed through the complaint.

10/10 Fantastiskt

Annaleesa

Bodde här 1 natt i december 2023
Svar från Sage Hotels. 3 jan. 2024
Thank you Annaleesa for taking the time to provide some feedback about your most recent stay.We hope to see you again soon.

6/10 Okej

Andrea

Reste med sin partner
Gillade: Renlighet och personal och service
Convenient and affordable place to stay for a Christmas party at the Calile. Great patisserie’s next door to enjoy the next morning. Only negative really was our ground level room at the back in the property was very very dark, small window for natural light and room lighting was not bright enough to compensate. Otherwise fine and comfortable enough for 1 night but I wouldn’t want to stay in that room any longer.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Emily Miller - Hotel Manager 1 dec. 2023
Hi Andrew,So glad to hear you enjoyed your stay with us.Kind regards,

10/10 Fantastiskt

Fiona

Bodde här 1 natt i november 2023
Svar från Emily Miller - Hotel Manager 20 dec. 2023
Hi Fiona,Thank you for taking the time to provide such amazing feedback to our team and 5 stars. We hope you enjoyed your stay and hope to see you again soon.Kind regards,

4/10 Dåligt

Geun Yong

Reste med familjen, Reste med husdjur
Gillade inte: Personal och service och bekvämligheter
The amenities and the condition of the room were average. The staff was not very friendly and accommodating. Not even smiling at the patrons and not felt welcomed at all.
Bodde här 1 natt i november 2023

8/10 Bra

Jacqueline

Gillade: Renlighet och personal och service
Lovely spot unfortunately the room smelt like wet socks
Bodde här 1 natt i november 2023
Svar från Emily Miller - Hotel Manager 28 nov. 2023
Hi Jacqueline,Thank you for your feedback, it is greatly appreciated. I'm sorry to hear that the room had an unpleasant smell, we will take your feedback on board and hopefully work towards a solution. Kind Regards, Emily Miller - Hotel Manager

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Jess - Front Office 12 nov. 2023
Hi Michele,Thank you for the amazing feedback!Hope to have you stay again soon.Best regards,

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent value facilities and location for the price.
Bodde här 1 natt i november 2023
Svar från Jess - Front Office 9 nov. 2023
Hi Robert,Thank you for your glowing review! We are grateful for your kind words and are pleased to know that our team & hotel has exceeded your expectations. Thank you for choosing to stay with us.Kind regards,

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall very good the room comfy and well serviced Staff excellent. Only annoying thing was wifi kept dropping out
Bodde här 3 nätter i oktober 2023
Svar från Sage Reception 7 nov. 2023
Hi Robert,Thank you for your feedback, it is greatly appreciated. I'm sorry to hear that the wifi kept dropping out, I will pass this onto the relevant team to access that.Kind regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable in great location
Very nice, compact hotel. Super comfortable beds and great shower. Staff were polite and friendly. Hotel is in a perfect location with loads of good bars and restaurants in walking distance. Would stay again.
Bodde här 1 natt i oktober 2023
Svar från Jess - Front Office 19 okt. 2023
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and pleased that you found the hotel is in a perfect location to a variety of shops. We look forward to welcoming you back soon.

10/10 Fantastiskt

Marissa

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed for work. The room was great. Bed was so comfortable. Bathroom was great sized and big showers. Very clean and very quiet. Very close to cafes and restaurants. Great location. Staff were very helpful and friendly.
Bodde här 1 natt i oktober 2023
Svar från Jess - Front Office 17 okt. 2023
Thank you so much for taking the time to post a review, Marissa!We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights.We'd love to welcome you back soon, so don't be a stranger. Thanks again!

8/10 Bra

John

Bodde här 1 natt i september 2023
Svar från Emily Miller - Hotel Manager 1 nov. 2023
Hi John,Thank you for reviewing Sage Hotel James Street.So glad to hear our stay was good!Kind regards,

2/10 Väldigt dåligt

Lyn, Hawthorn

Bodde här 1 natt i september 2023
Svar från Sage Reception 31 okt. 2023
I'm sorry to hear that your stay was not pleasant.

10/10 Fantastiskt

CHANDRAVADAN

Hotel is right in heart of upscale area
Bodde här 7 nätter i september 2023
Svar från Emily Miller - Hotel Manager 7 okt. 2023
Hi Chandravadan,Thank you for providing feedback from your recent stay. Kind Regards

10/10 Fantastiskt

QI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is located in the central of fortitude valley where is close to these boutique shops. The room is spacious and clean. I will stay here again next time in Brisbane.
Bodde här 2 nätter i september 2023
Svar från Jess - Front Office 26 sep. 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

paul

Bodde här 2 nätter i september 2023
Svar från Emily Miller - Hotel Manager 19 sep. 2023
Thanks you Paul

8/10 Bra

Damian, Harristown

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central area
Bodde här 1 natt i september 2023
Svar från Jess - Front Office 23 sep. 2023
Thank you for your feedback Damian.

8/10 Bra

Julie

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Great position, but a bit tired. Difficult when driving to the hotel as there is no guaranteed parking and with a Friday check in it was difficult finding local street parking and getting my suitcase to the hotel.
Bodde här 2 nätter i september 2023
Svar från Emily Miller - Hotel Manager 8 sep. 2023
Hi Julie,Thank you for your feedback from your recent stay.On your next trip, we do have a drop off bay directly out the front doors and are always happy to assist with bags. We look forward to seeing you again soon.Kind Regards

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People staying should take care NOT to allow their doors to slam. We have lost having respect for others - late at night or early in the morning is when others are sleeping.
Bodde här 2 nätter i augusti 2023
Svar från Emily Miller - Hotel Manager 8 sep. 2023
HI David, Thank you for providing feedback from your recent stay. While the overnight slamming would have been frustrating, I am glad to see that you otherwise had a great stay. We will pass on your feedback to our nights team to encourage other guests to be courteous during the night hours.We look forward to seeing you again next trip to James St.