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Recensioner av Sofitel Brisbane Central

5 out of 5
Sofitel Brisbane Central
249 Turbot Street, Brisbane, QLD

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 560 av 1003 recensioner" "
8 - Bra i betyg. 283 av 1003 recensioner" "
6 - Okej i betyg. 106 av 1003 recensioner" "
4 - Dåligt i betyg. 40 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 1003 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Free WiFi would have been great but didn't exist.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Sofitel Brisbane Central 11 juni 2016
Thank you for reviewing Sofitel Brisbane Central. I am pleased you enjoyed your stay and look forward to welcoming you back. Yours Sincerely, Hayden Hughes General Manager

10/10 Fantastiskt

Xerxes Dava

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
direct access to Central Station and great location for short walks to Eagle Street, Queens plaza, shops and Botanical Gardens
Bodde här 3 nätter i april 2024
Svar från Sofitel Brisbane Central 30 apr. 2024
Bonjour,We really appreciate you taking the time to share this with us and hope that you are returning soon.If there is anything further that we can do, please feel free to let me know.All the best for a magnifique week ahead.Sincèrement,Georgia MeehanGuest Experience Team Leader

6/10 Okej

Ameet

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room we stayed in was run down, there was mouldy smell, bathroom was not cleaned properly even though we had wait nearly an hour to get the room. Pillows had stains on them. No ideal with a 7 month old baby. Well below expectations
Bodde här 2 nätter i april 2024
Svar från Sofitel Brisbane Central 30 apr. 2024
Bonjour ,Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments.I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future.Sincèrement,Sincèrement,Georgia MeehanGuest Experience Team Leader

10/10 Fantastiskt

Nicholas

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel in the Centre of Brisbane. Excellent customer service.
Bodde här 2 nätter i april 2024
Svar från Sofitel Brisbane Central 30 apr. 2024
Bonjour,We really appreciate you taking the time to share this with us and hope that you are returning soon.If there is anything further that we can do, please feel free to let me know.All the best for a magnifique week ahead.Sincèrement,Georgia MeehanGuest Experience Team Leader

10/10 Fantastiskt

Linda

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms a little dated, but still nice. Comfy bed, complimentary water, nice facilities & convenient bedding above the Central Train Station. Pool & Spa area is nice, but only gets the morning sun, so no good for sun baking, but great area for kids being sun smart. Great spot, within walking distance to Southbank & other areas…
Bodde här 5 nätter i april 2024

6/10 Okej

Fernando De

Reste med familjen
Gillade: Renlighet och personal och service
pretty avarage for the price.... the room looked dated...as in from the 90s
Bodde här 2 nätter i april 2024

8/10 Bra

Shaun

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Very nice but rooms are dated bed was very comfortable
Bodde här 1 natt i april 2024

8/10 Bra

HIROMI

Reste med sin partner
Gillade: Renlighet
駅の上なので、交通は便利です
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Adriano

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Reservation Agent 2 mars 2024
Bonjour Adriano,Thank you for the review. Hope to welcome you again in the future.

10/10 Fantastiskt

Mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

ATSUKO

The room is spacious and comfortable. I found a tv controller and electric kettle did not work but they replaced it to another one immediately. The hotel is connected toCentral station so very convenient for my sightseeing trip. When I was lost, I just asked somebody the location of the station and was able to find the hotel easily.
Bodde här 3 nätter i februari 2024
Svar från Sofitel Brisbane Central 14 feb. 2024
Bonsoir Atsuko,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

10/10 Fantastiskt

Ivonne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Walking distance to good eats. Not far from airport or international port. Quiet area. Safe
Bodde här 1 natt i januari 2024
Svar från Sofitel Brisbane Central 14 feb. 2024
Bonsoir Ivonne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 Bra

Jeffery

Gillade: Boendets skick och faciliteter
Lady in the bar was very nice
Bodde här 1 natt i januari 2024
Svar från Sofitel Brisbane Central 14 feb. 2024
Bonsoir Jeffery,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 Bra

BRYAN

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Koki

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was good.
Svar från Tom A 25 jan. 2024
Merci Koki!

6/10 Okej

John

Bodde här 1 natt i januari 2024
Svar från Tom A 25 jan. 2024
Merci John!

8/10 Bra

GREG

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
ALL STAFF WE DEALT WITH WERE VEY PROFESSIONAL AND FRIENDLY
Bodde här 1 natt i januari 2024
Svar från Tom A 25 jan. 2024
Merci Greg!

10/10 Fantastiskt

HUICHIN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Tom 20 jan. 2024
Merci Huichin!

6/10 Okej

Carolina Santiago

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 5 nätter i januari 2024
Svar från Tom A 12 jan. 2024
Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Thomas Annand Luxury & Guest Experience ManagerSofitel Brisbane Central 0468 566 719

10/10 Fantastiskt

RYOKO

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från Tom A 23 jan. 2024
Merci Ryoko!

10/10 Fantastiskt

Gregory

Bodde här 1 natt i december 2023
Svar från Tom A 25 jan. 2024
Merci Gregory!

8/10 Bra

Andrew

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful stay over Christmas, it was a real treat, the restaurant is beautiful and the restaurant staff are so welcoming - nothing was a bother; we have four young children and they were so patient with them. The lobby was beautifully decorated, you could be in New York City, everything was beautiful. The only negative was that the receptionist was a bit cold, and be for the extras, they don’t miss you! You have to pay for parking onsite which I found a bit odd, over $300 for 2 cars for 3 full days. But other than that, it was wonderful!
Bodde här 3 nätter i december 2023
Svar från Tom A 23 jan. 2024
Merci for the kind review Andrew! We do hope to welcome you back again soon.

10/10 Fantastiskt

catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
One staff member Katelyn Barret went out of her way to make our trip extra special
Bodde här 2 nätter i december 2023
Svar från Tom A 23 jan. 2024
Merci Catherine! I will be sure to pass on your positive feedback to Katelyn.

10/10 Fantastiskt

Shane

Bodde här 1 natt i december 2023
Svar från Tom A 23 jan. 2024
Merci Shane!

10/10 Fantastiskt

Vanessa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Sofitel was conveniently located to the inner city shopping district, as well as Suncorp Stadium, which was ideal for us.
Bodde här 1 natt i december 2023
Svar från Tom A 23 jan. 2024
Merci Vanessa!

10/10 Fantastiskt

Praveen

Gillade: Renlighet och personal och service
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent quality inner city hotel
Bodde här 1 natt i september 2023

8/10 Bra

Joel

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great service. Beds were not very comfortable and air conditioning did not work. Expensive buffet breakfast. Not much surrounding the hotel.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Sofitel definitely has the advantage of location, location, location - As it is situated directly above central station in the heart of the city. However, this venue is not only about it’s location - the staff that I met and the venues on site facilitates, were beyond par. The junior suite is a great choice.
Bodde här 1 natt i november 2023
Svar från Sofitel Brisbane Central 6 dec. 2023
Bonjour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 Bra

Brett

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location and rooms. Staff were great
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Mathew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good property
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Charles

Bodde här 2 nätter i november 2023
Svar från Sofitel Brisbane Central 14 feb. 2024
Bonsoir Charles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
luxurious hotel with relaxing bathroom amenities nice sumptuous breakfast close to the Central Station, no need cab to get to the airport, which takes as long with higher price - bath and shower water default is too hot - the spa doesn't get back to my booking, only receives automated message which makes me miss the Opal Rasul
Bodde här 3 nätter i november 2023

6/10 Okej

KHANH-LINH

Gillade: Boendets skick och faciliteter
Bodde här 5 nätter i november 2023

8/10 Bra

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean. Friendly staff. Good location.
Bodde här 3 nätter i oktober 2023

8/10 Bra

Craig

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Great location. In the middle of the city over the busiest train station in the city and CBD. Don't really need a car. The rooms are a little tired and only double or a kind bed but thought it was a great location and a nice hotel
Bodde här 4 nätter i oktober 2023

8/10 Bra

Tomoko

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
駅近で非常に便利でした
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Debra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay. Beautiful clean hotel that was French inspired. Buffet breakfast was great. Close to shopping. Stay were suburb. So happy we will definitely go back
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Robert

Bodde här 3 nätter i oktober 2023

6/10 Okej

Angie

Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Dorothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Tom A 28 okt. 2023
Merci Dorothy!

10/10 Fantastiskt

giorgio g

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great and luxurious hotel, and a bargain, for the money. You can take the train from the airport Breakfast is glorious
Bodde här 5 nätter i oktober 2023
Svar från Sofitel Brisbane Central 22 okt. 2023
Bonjour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

6/10 Okej

Tatsuro

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Tom 28 okt. 2023
Merci Tatsuro!

8/10 Bra

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great to check in early and staff were super
Bodde här 1 natt i oktober 2023
Svar från Tom A 28 okt. 2023
Merci Christopher!

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good location. Highly recommend getting the air train from the airport - goes straight to the hotel. Very convenient and fast. Great location, very central to the CBD. Metro supermarket literally across the road from the hotel. Can walk to the waterfront and catch a free ferry. Excellent customer service. Would definitely stay again.
Bodde här 6 nätter i oktober 2023
Svar från Thomas Annand 10 okt. 2023
Bonjour Michelle,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really nice staff; everything was clean; great service.
Bodde här 1 natt i september 2023
Svar från Thomas Annand 27 sep. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Fantastiskt

Cal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Reception extremely welcoming and assisted me with the building and surroundings. Excellent restaurant with friendly staff
Bodde här 2 nätter i september 2023
Svar från Thomas Annand 27 sep. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Fantastiskt

TOSHIHISA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
部屋は広くて清潔でとても快適でした。帽子を被った玄関にいたおじさんがとても印象的。 今のご時世では難しいかもしれないですが、スリッパがあるともっと快適でした。
Bodde här 1 natt i september 2023
Svar från Thomas Annand 27 sep. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Fantastiskt

Taku

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
安いし、駅直結だし言うことないです。
Bodde här 1 natt i september 2023
Svar från Thomas Annand 27 sep. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719