Gårdshotell i Broad Brook

“Inside of this property was well appointed, we had enough towels for showers and the shower had great pressure with a large step-in shower stall. Toilet was not bolted to the floor causing it to shift when using. The upright dresser was full of extra bedding in every drawer, we had to clean them out so we could use a few. The closet area of the dresser was full of cleaning supplies, a dirty vacuum, and a swiffer that had not been changed. We had dress clothes that could not be put into this...

“Someone had obviously used the room after it had been cleaned. There was a used towel on the dresser. There was a used pillow on the bed. The carpet was frayed and stained. The manager cleaned the room a little bit but could not find another room to move us to. Expedia could not move us to another hotel because it was too late for us. They offere”

“If you are just traveling through and not particular, this is an affordable, decent place to stay. The greatest attribute of this hotel was its staff, who were welcoming and addressed issues promptly. The free breakfast offerings were modest and underwhelming. The coffee was good. Our first room had a strong, foul smell; the front desk addressed it quickly and we were given another room. It seems that it has been awhile since the hotel was updated. Carpets appear worn from age and...

“At the very least Marriott should offer complementary coffee. What was for purchase wasn’t good at all.”

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