Pensionat i Brockenhurst

“I paid £26 for the night, and felt like I overpaid. Advertisement pictures are false. Maybe that room looked like this, once. Not any more. Stains on the walls, stank of cigarettes. Bed looked like it's been slept in already. No towels provided. There was a kettle and some tea in the room, but no cups to make it in. Shared toilet and bathroom, dirty, no soap, no shampoo. Tried to raise issues with the property, but there was no answer on the phone number provided, and no reply via messages on...

“Wendy was extremely helpful. The room was fantastic, with everything that I needed and more. I would definitely recommend!”

“Stayed one night. Wished for two single beds, but got a double. Bed in itself was comfortable but we still couldnt sleep. There were sounds from the ac even though we had turned it off. No view, the windows were covered. Bathroom had a tub and a gand shower but it was impossible to stand up straight and shower due to the roof. There was also no curtain. We had Full English Breakfast and it was the worst we have ever had: toast was burnt, saussage was cold, the beans were lukewarm, the fried...

“Firstly, our hosts were fantastic – they made us feel very welcome. Their family were also very friendly and helpful.The accommodation was perfect for our family, and we thoroughly enjoyed our stay. It was clean, comfortable, and had a great private garden area for relaxing in the hot tub. The location was perfect for our visit to Paultons Park, with it being just a stone's throw away.The local pub recommended by Chris and Lisa was fantastic. Just a 5-minute walk away, it had some elite-level...

“Estaba ocupada la habitación, por lo que nos dijeron dentro del lugar. La rentaron a varias personas a la vez, y hubo muchas quejas, el baño se veia su io, descuidado y en condiciones lamentables, era medio compartido y al detectar al dueño y/o encargado, nos dijo que devolverían nuestro pago. Si lo hizo? Si no para exigirlo pues nos dejó botados y sin lugar donde dormir a media noche”

“Stayed overnight and it was in a quiet neighbourhood with shops close by. Clean and tidy place with lots of amenities”

“Booked on the day and confirmation came through. On arrival at the property I hadn’t received the access code. After several phone calls and a chat with a Virtual Assistant. It transpired that the room was occupied. Expedia when contacted apologised and said It would be resolved in the next 72 hours.Thiis is of no help when you need a room at the time VERY DISAPPOINTING. Still awaiting resolution and refund”

“Boiler not working hence no heating or hot water, could not have a shower and had to buy a bowl just to wash. Squatters sleeping on the sofas in the living room every night. Worst accomodation I have ever been in.”

“The whole facility was dirty, my room wouldn't unlock and no one could help me and there were weird smells. I ended up sleeping somewhere else for the night.”