Hotell nära Brookview Station Winery

“The property was clean and nice but the customer service there was awful. It takes work to go out of your way to be mean and rude. There was someone sanding and painting outside my door for 2 days. The noise was ridiculous. I would never come to this particular location again. Thank you”

“The bed was a bit firm, but comfy, clean linens/towels- which was good. Shower was clean. But rooms need updating and deep cleaning- the lamp was covered in dust, and the windowsill in the bathroom was super dirty. Soap rack is completely rusty. It was okay for a night to stay- bed was clean - which is important, but they definitely need to clean way better!”

“No es un hotel con buenas atenciones,durante nuestra estancia no hicieron limpieza,no llevaron toallas,ni nada de aseo personal. Hotel en condiciones deprorables,nada que ver con las fotos.”

“.”

“Good basic hotel. About sixty feet below route 4 and need to walk up side of access road if don't drive to get to nearby restaurants and stores. One elevator had some problems, for opening and closing repeatedly during one week stay. Not fixed quickly.”

“Nice Hotel with a good restaurant and friendly service. Valet parking easy and available Well worth the stay”

“Was great”

“Ok hotel for a business trip.”

“Spacious room. Very friendly staff. Most everything at breakfast was wrapped in plastic and served on plastic. Area feels a bit deserted next to the highway and some big parking lots. It’s close to the city centre but I didn’t feel like walking even ten minutes in the dark.”

“The room was spacious, quiet, and comfortable. The water pressure in the shower was nice. The breakfast was delicious with options including biscuits, fried eggs, shredded cheese, waffles, oatmeal, cereal, pastries, bagels, etc. I found a free parking spot (on Saturday night) in front of the hotel. But my husband had to park his car a good distance away. FYI- the parking garage does not have EV chargers.”

“Great service and easy access. ”

“Fantastiskt ställe i lite bedagade kvarter. Nästan värt ett besök till Albany bara för en natt på Morgan state.”

“If you have absolutely no other option due to pets. Do a b&b. The customer service at this location is atrocious. The lack of hospitality and customer attentiveness caused a mediocre stay to become absolutely terrible. Try any other sister affiliates if you can.”

“Clean room and awesome staff”

“Good sized room. Ok breakfast. The room was clean but the bathroom was not. There was urine stains on the toilet and the bathtub was dirty. The staff seemed miserable and was a bit rude.”

“Good hotel in downtown Albany. Easy in and out of the parking lot using the hotel room key. Good breakfast in the dining room. Comfortable and well-appointed room. Will likely stay here again.”

“Strong smell of smoke everywhere even though rooms were non-smoking. Surfaces and floor were sticky. Cigarette burnt bed sheets. Dirty linens with stain and hair. Saw a few roaches. Fortunately we only needed to stay one night and we had to leave very early the next morning. Saw a lot of homeless people in the vicinity.”

“.”

“Room was not clean. Bed had noise”