Hotell nära Buccleuch Park

“Nice staff, spacouis and clean rooms. The pools did not look clean so I never went for a swim unfourtnatley. and ther where no place to change to swimming clothes by the pool. perfect location with plenty of resturants near by. The staff was veru friendly and helpfull. when We extended our stay for more days we could stay in the same room. ”

“I always have a great experience everytime I stay at The Heldrich hotel.”

“Room was clean and cozy. Staff was very nice and helpful”

“I am extremely disappointed with my experience at this hotel. When I arrived to check in, there was no one at the front desk. After waiting, I politely made my presence known. When a staff member finally came to assist me, I explained that I was checking in. To my surprise, I was told there was no room available, despite having spoken with hotel staff the night before and being assured that a note would be placed on my reservation regarding my late arrival. What made the situation even worse...

“Loved the layout and set up of the studio we stayed in… what a great place for a family to stay, perfect for someone on a business trip and great for a couple who just needed a one night stay!”

“Very good”

“Beautiful area inside-peaceful. Staff are friendly and helpful. Rooms are clean and accommodations are excellent. My family and I would stay here again.”

“Clean!”

“First time staying at this location and I will return!”

“Hotel under renovation. Website doesn’t state this. Unable to use pool due to renovation of hotel. TV and A/C didn’t work properly”

“Positive, courteous and helpful. I will stay there again and will recommend others to go there.”

“Room wasn’t ready at 4:00 PM checkout time. We were tired from long drive and had to attend function at 6:00 and staff wasn’t ready to give alternate room. Had to wait. Also, retained $20 for incidental but didn’t explain. ”

“Los cuartos no tenía. Microondas, y la plancha de la ropa y tarde un día para que me consiguieran una”

“Bra boende för några nätter i samband med leverantörsbesök.”

“When I pulled back my blankets me and my husband found hair in our bed!!! Disgusting!! When we checked out we told the guy we wanted to speak to a manager and he said no manager was on site because it was a holiday and gave me a card to call tomorrow. He didn’t care what I had to say. Very nasty. I would be going back.”

“I liked the pool I never used because I checked out early! The room was filthy, sink had rust, the bathtub was dirty, there was bugs and the room wasn't wiped down to where I saw the dust and the floors were not swept, I told the guy working at the front desk and he did nothing, he said he couldn't help me, but I could stay 2 hours longer, why would I want to do that when I didn't feel comfortable to take a shower. I'm calling my credit card company and I'm going to show the pictures I took of...

“Det var ett bra hotell m bra standard. Frukosten kunde vara lite roligare men är ok. Bra bemötande av personalen och bra städning. Finns möjlighet att få kläder tvättade men det var dyrt. Finns en bra mexikansk restaurang vägg i vägg med hotellet. Gångavstånd till flera affärsområden med restauranger runt hotellet.”

“Very nice. Even the fire-alarm-system worked!!!”

“had a fun time”