Boendets fasad

Recensioner av K+K Hotel Opera Budapest

4 out of 5
K+K Hotel Opera Budapest
Revay Utca 24, Budapest

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 521 av 1004 recensioner" "
8 - Bra i betyg. 367 av 1004 recensioner" "
6 - Okej i betyg. 82 av 1004 recensioner" "
4 - Dåligt i betyg. 20 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 1004 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Réka 18 feb. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

4/10 Dåligt

Anders

Gillade inte: Renlighet och boendets skick och faciliteter
Sämre standard än på bilderna. Frukostbuffén hade mer att önska.
Bodde här 3 nätter i september 2023
Svar från Réka 7 apr. 2024
Dear Anders,First of all, we would like to thank you for taking your own time to leave a comment of your stay. We are sorry that we didnt succeed in making you comfortable with our services. However, we hope this is not a reason to welcome you back in the future and see our improvement in Making our guest feel like home. Kind regardsRéka E.W.Front Office Manager

8/10 Bra

Gim

Bodde här 1 natt i september 2023
Svar från Réka 12 okt. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Fantastiskt

Bengt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Réka 31 aug. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Fantastiskt

Leon

Bodde här 2 nätter i augusti 2023
Svar från Réka 31 aug. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Fantastiskt

Göran Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2023
Svar från Réka 31 aug. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 Bra

Elias

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Sebastián Molina 19 juni 2023
Dear Elias, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Sebastián Molina QuilezFront Desk Supervisor

10/10 Fantastiskt

Berit

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2023
Svar från Sebastián Molina 19 juni 2023
Dear Berit, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Sebastián Molina QuilezFront Desk Supervisor

10/10 Fantastiskt

Carina

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2022
Svar från Mark Evelley 1 sep. 2022
Dear Carina,First of all thank you very much for choosing KK Hotel Opera as well for sharing your recent experience regarding your stay with us.I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again!Kindest Regards,Mark EvelleyNigth Shift Leader

8/10 Bra

Lena

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Frukosten var bättre innan pandemin. Då fanns det mer att välja mellan.
Bodde här 3 nätter i juli 2022
Svar från Mark Evelley 27 juli 2022
Dear Lena, First of all thank you very much for choosing our Hotel for your stay in Budapest and you took the time to share your experience. I am glad that that we were able to exceed your expectations. I am sorry to hear that the selection at the breakfast was not enough for you. I make sure to forward your comment to our F&B department for further inspection so we can improve on our facilities. I hope we can welcome you back in the near future again soon! Kind Regards, Mark Evelley Night Shift Leader

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2022
Svar från Bálint 10 maj 2022
Dear Anonymous , Thank you for taking the time to write this fantastic review of your time at K+K Hotel Opera Budapest Best Regards Kiss Bálint K+K Hotel Opera Team

8/10 Bra

Mikael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, quiet and with a very good location.
Bodde här 2 nätter i april 2022
Svar från Mark Evelley 27 apr. 2022
Dear Mikael, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your recent experience regarding your stay with us. I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again! Kindest Regards, Mark Evelley Front Desk

10/10 Fantastiskt

Michael

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra hotell med bekväma sängar bra kuddar och fantastisk frukost med mycket varmt och flera pålägg att välja på
Bodde här 4 nätter i januari 2022
Svar från Mark Evelley 10 feb. 2022
Dear Michael, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your recent experience regarding your stay with us. I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again! Kindest Regards, Mark Evelley Front Desk

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra, centralt läge med gångavstånd till det mesta och ändå tyst och lugnt. Trevlig personal och allmänt fräscht hotell.
Bodde här 3 nätter i mars 2020
Svar från Ferenc 11 mars 2020
Dear Robert, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. I would also like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

10/10 Fantastiskt

Rolf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2020
Svar från Ferenc 31 jan. 2020
Dear Rolf, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Trevlig personal i receptionen och bra läge. Stort rum och bra dusch. Frukosten är ganska skral dock.
Bodde här 8 nätter i december 2019
Svar från Ferenc 18 dec. 2019
Dear Valued Guest, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest. I am surprised to see that you were not satisfied with our breakfast. I would like to confirm that we do provide a buffet breakfast with sweet selection as well, moreover you can find various types of breads, strudels, jams, cereals, fresh fruits & vegetables, hot dishes, and on top of that we do offer various diary items upon request (gluten & lactose free items) without extra cost. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

10/10 Fantastiskt

Karin

Bodde här 3 nätter i november 2019

8/10 Bra

Svante

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hjälpsam personal
Bodde här 3 nätter i oktober 2019
Svar från Ferenc 9 nov. 2019
Dear Svante, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bo nära allt
Väldigt bra och prisvärd hotell mitt i smeten. Rekommenderar hotellet starkt!
Bodde här 3 nätter i oktober 2019
Svar från Mark Evelley 25 okt. 2019
Dear David, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us. I am so glad to see that you enjoyed your stay with us and we were able to exceed your expectations on so many levels. Thank you very much for highlighting our location as well becouse we are proud to be located in the heart of Budapest. I am happy that it made your stay more memorable. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

10/10 Fantastiskt

stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Endast frukosten orsakade lite problem med för trånga passage mellan borden, alla tycks frukosta vid samma tidpunkt, annars väldigt bra.
Bodde här 7 nätter i augusti 2019
Svar från Mark Evelley 31 aug. 2019
Dear Stefan, First of all thank you for choosing K+K Hotel Opera as your stay as well for sharing your recent experience with us. I am happy to see that we were able to exceed your expectations and we hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Kajsa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice location
Very nice spot, with close walking distance to almost everything.
Bodde här 2 nätter i augusti 2019
Svar från Mark Evelley 29 aug. 2019
Dear Kajsa, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your experience regarding your stay with us! I hope we were able to exceed your expectations in every way and we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

6/10 Okej

Kajsa

Gillade: Renlighet och rummets bekvämlighet
Ok hotell med bra läge
Bra hotell med bra läge.
Bodde här 3 nätter i maj 2019
Svar från Mark Evelley 4 aug. 2019
Dear Kajsa, First of all thank you very much for choosing K+K Hotel Opera for your stay as well for sharing your recent experience with us. I am happy to read your nice words, but as it seems even when you were satisfied with our Hotel left some points out. I am happy if we were able to exceed your expectations and i would be happy to hear further input from you so we could improve for our guests and for your future visits. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2019
Svar från Mark Evelley 6 juli 2019
Dear Thomas, Thank you very much for choosing K+K Hotel Opera as well for sharing your recent experience regarding your stay. We hope we exceeded your expectations and you left with great memories from our Hotel and City. I hope we can welcome you back in our hotel in the near future. Kindest Regards, Mark Evelley Front Desk

10/10 Fantastiskt

Pia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2019
Svar från Mark Evelley 4 juli 2019
Dear Pia, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I hope you had a very pleasant stay with us and we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Mark Evelley 30 maj 2019
Dear Lena, First of all thank you very much for choosing K+K Hotel Opera as your stay, as well for sharing your experience regarding your recent stay. I truly hope you had an amazing stay and we were able to exceed your expectations. I hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Kajsa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2019
Svar från Mark Evelley 30 maj 2019
Dear Kajsa, First of all thank you very much for choosing K+K Hotel Opera as your stay, as well for sharing your experience regarding your recent stay. I truly hope you had an amazing stay and we were able to exceed your expectations. I hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från Mark Evelley 4 maj 2019
Dear Thomas, First of all thank you very much for choosing K+K Opera for your stay as well for sharing your experience regarding you stay. I hope we were able to exceed your expectations and we can welcome you back in the near future again, Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Lasse

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge stort rum litet värdeskåp
Bodde här 6 nätter i april 2019
Svar från Mark Evelley 26 apr. 2019
Dear Lasse, First of all thank you very much for choosing K+K Opera as your stay in Budapest, as well for taking the time to share your experience with us. I am more than happy to see that we were able to exceed your expectations on so many levels, and i truly hope you left with great memories. I hope we can welcome you back in the near future again, Kindest Regards, Mark Evelley Front Desk

10/10 Fantastiskt

Ulf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Off the main and almost dead center
Great location one block off Andrassy street and walking distance to the city center. Always very welcoming staff
Bodde här 1 natt i februari 2019
Svar från Mark Evelley 10 apr. 2019
Dear Ulf, First of all let me thank you for choosing K+K Opera as your stay in Budapest, and for taking the time to share you experience as well regarding your recent stay. I am more than happy to see our staff members were able to provide you the nice and friendly yet professional service they are known for. Also i am glad that you highlighted our location as well. We consider our self lucky to be situated in the very center of Budapest. I am happy to see it made your stay more memorable. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
sköna sängar, stort rum, bra badrum, jättetrevlig personal på hela hotelletmycket bra frukost, bra läge. besvärlig nyckel till rummen svårt att få dörren låst utifrån, annars ett mycket trevligt hotell, har även bott på samma hotellkedja i rumänien hotell Elisabetha också mycket bra.
Bodde här 4 nätter i februari 2019
Svar från Mark Evelley 4 mars 2019
Dear Valued Guest, Thank you very much for taking the time to share your experience with us regarding your recent stay in K+K Opera. It always makes me happy to read if were able exceed the expectations of a guest. I hope your stay was as good as it gets. Also thank you very much for highlighting our staff members as one of our goals is to provide the best guest experience. Regarding the key system i am very sorry to hear you had some difficulties. Next time if you would have any problems you can look for our staff members and they will be more than happy to help you in any matters. I hope you had a wonderful time in our hotel, and we can welcome you back in the near future. Kind Regards, Mark Evelley Front Desk

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i februari 2019
Svar från Mark Evelley 1 apr. 2019
Dear Valued Guest, Thank you very much for sharing your experience regarding your recent stay, we are really appreciated about it. We hope have the opportunity to welcome you back in our Hotel in the future! Kind Regards, Mark Evelley Front Desk

10/10 Fantastiskt

Sanja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Evelley Márk 14 jan. 2019
Dear Sanja, Thank you very much for taking the time to share your experience regarding your stay, and also thank you for the high score. hope we lived up to the expectations, and we can welcome you back in the hotel, in the near future. Kindest Regards, Mark Evelley Front Desk

8/10 Bra

Albin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2018
Svar från Mark Evelley 3 jan. 2019
Dear Albin, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I hope you had a wonderful time with us and thank you again for making us your choice hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience.

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i december 2018
Svar från Sara Papp 19 dec. 2018
Dear Valued Guest, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
K+K Hotel Opera Budapest
Det centrala läget var uppskattat Mycket bra service när vi skulle boka taxi
Bodde här 3 nätter i oktober 2018
Svar från Sara Papp 24 okt. 2018
Dear Lars, Thank you very much for the top score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

10/10 Fantastiskt

Niklas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018
Svar från Sara Papp 10 okt. 2018
Dear Niklas, Thank you very much for the top score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

8/10 Bra

Mattias

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cozy partner trip
The weekend to Budapest was great! We stayed at the K+K Opera Hotel which was close to many different parts of the city. we didnt use the metro due to the perfect location of the hotel. The hotel was perfect, the only sad thing is there was two single beds combined which wasn’t what we expected.
Bodde här 4 nätter i september 2018
Svar från Sara Papp 10 okt. 2018
Dear Mattias, First of all thank you for choosing K+K Hotel Opera for your visit to Budapest and also for taking your valuable time to share your thoughts about your recent stay with us. We feel truly lucky to be situated in the middle of the city center, because it helps a lot to our guests to explore easily Budapest even by walk. It made me happy to read that you could take the advantages of our great location and you could use the public transportation as well. I hope you had the possibility to visit all the important attractions of our beautiful city. I was sad to read, that you did not like the two single beds, however let me kindly inform you, that we have different rooms, where we can offer a queen size bed to our guests. During your future's reservation, please do not hesitate to share your bed preferences with us, and we will be more than happy to fulfill your requests. Let me thank you again for your generous words and for recommending our hotel to the travelers. We truly hope that we will have the opportunity to welcoming you soon again! Best wishes, Sara Papp

8/10 Bra

Tony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Trevligt hotell som ligger nära det mesta du kan vilja se i Budapest. Trevlig personal och bemötande. Frukost och sängstandarden är helt okej men inte mer.
Bodde här 2 nätter i september 2018
Svar från Daniel Balazs Tóth 28 sep. 2018
Dear Tony, Thank you very much for praising 4 stars review on your recent stay at our K+K Hotel Opera; It is always rewarding to read that our guests have enjoyed their stay among us. It made me glad to see that our hotel could live up to your expectations and you had an excellent stay with us.Thank you very much for highlighting the location and nice staff of our hotel. It made me glad that our colleagues had provided you with an exceptional service. It is our greatest goal to make our guests’ stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. Your compliments of course have been shared with the entire team. On the other hand, I do regret that we did not meet your expectations in the breakfast and bed standard. We are working hard to improve our services. Your words and compliments are highly appreciated and we hope to see you here again. With kind regards, Daniel Balazs Tóth

8/10 Bra

Patrik, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt bra hotell i Budapest
Mycket bra hotell i bra läge med gångavstånd till det mesta. Bra service, trevlig personal och bra frukost. Väl fungerande AC mm på rummen med.
Bodde här 4 nätter i augusti 2018
Svar från Attila Paukovits/ Revenue manager 14 sep. 2018
Kära Patrik, Tack för att du valde att bo hos oss. Vi arbetar hårt för att göra våra gäster nöjda och vi uppskattar din feedback!

6/10 Okej

Imre-Barna

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i augusti 2018
Svar från Attila Paukovits/ Revenue manager 15 aug. 2018
Dear Imre-Barna, thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Excellent hotel with great staff and also a brilliant location.
Bodde här 1 natt i april 2024
Svar från Dániel Horváth 10 maj 2024
Dear John, First of all, thank you for choosing K+K Hotel Opera for your recent visit to Budapest. We are delighted to read, that you enjoyed your stay with us and we hope, we will have the chance to welcome you back in our hotel in the near future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel in great city centre location close to local transport, dining, shopping and sight seeing activities.
Bodde här 3 nätter i maj 2024
Svar från David Feke FO 7 maj 2024
Dear John, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,David FEKEFront Office AgentK+K Hotel Opera

6/10 Okej

Osman

Bodde här 2 nätter i april 2024
Svar från Dániel Horváth 21 maj 2024
Dear Osman, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and rating our services. We would be appreciated, if you could share with us your feedback to be able to improve our services. Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Dániel Horváth 25 apr. 2024
Dear Juan, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

8/10 Bra

LIsa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great, which was most important for me. From desk was helpful. Rooms are a bit dated, and my toilet would often run (drip, drip, drip). I was there off season, and price was reasonable. I would stay there again if back in Budapest.
Bodde här 4 nätter i april 2024
Svar från Dániel Horváth 18 apr. 2024
Dear Lisa, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to leave us a review. We are delighted to read, that you enjoyed your stay with us and our Front Desk Team could contribute to your memorable visit. We are terribly sorry for the inconveniences in regares to the toilet, we informed our Maintenance Team to check the issue.We look forward to welcoming you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 Fantastiskt

nicolas, Paris

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Calme et propre. Très bon petit-déjeuner. Je recommande
Bodde här 3 nätter i april 2024
Svar från Dániel Horváth 12 apr. 2024
Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera

10/10 Fantastiskt

Laura

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect location. Breakfast is well equipped. Staff are excellent
Bodde här 3 nätter i mars 2024
Svar från Réka 6 apr. 2024
Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best Regards, Réka E-W. Front Office Manager

8/10 Bra

Christof Herbert Gabriel, Bielefeld

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the breakfast, but I missed the chmpagne they offered some years ago.
Bodde här 5 nätter i mars 2024
Svar från Réka 7 apr. 2024
Dear Christof Herbert Gabriel,Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 Bra

Gisela

Reste med familjen
Gillade: Personal och service
Aunque tenía acceso a ascenso nunca me lo ofrecieron. Un día salimos a las 10 :30 am y ya no nos hicieron la habitación . Y el último día en el buffet , llegó un grupo antes y por lo tanto , no nos tocó fruta, ni platos limpios a pesar de que eran las 9 am
Bodde här 4 nätter i mars 2024
Svar från Réka 7 apr. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the worst hotel I have stayed at in the past year (I've stayed in at least 20 hotels for about 60 nights in that time frame). It took 25 minutes to check in. The front desk staff were unfriendly. The room had the wrong bed configuration. The room was extremely hot and, even though it is advertised as having AC, it only has AC in the summer. The window barely opened. The carpets in the hall and in the room had stains all over. I cannot understand how this hotel has such high ratings. As a point of reference, on this trip I stayed in a total of 4 hotels and I gave the other 3 positive reviews.
Svar från Dániel Horváth 4 apr. 2024
Dear Richard, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to write us your review, which is really helpful to improve our services.We are sad to read, that our hotel did not meet your expectations. Unfortunately, check-in may take longer time due to some obligatory procedures which are set by the law and cannot be overwritten by the hotel. This is for example scanning the documents and completing the form. Without that procedure, hotel is unable to check-in any guests as it is supervised by authorities (with automated systems). You requested a twin room, and your room were equipped with two separated beds, as requested. We are surprised about your negative comment in regards to the unfriendly staff, as we got many-many positive reviews highlighting their friendliness and professionalism. We would be appreciated, if you could share more exactly with us your opinion. Exactly, AC is available only during Summer season and usually hotels are working with same system. Windows may be open partially for security purposes, however our Front Desk Team is happy to assist you, if complete opening is required (after filling in the required form). Unfortunately, we did not receive such request on the spot during your stay. Again, we are terribly sorry for any inconveniences caused during your stay but we do hope, we can welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera