Hotell nära Bursledon Brickworks Industrial Museum

“Wendy made us feel welcome and at home, at the same time as respecting our privacy. The room has beautiful decor and is very comfortable and well equipped. We would definitely stay again”

“Ja”

“Can't give a review as we the taxi driver his sat nav and I could not even find the place, finally got to an address but it was a flat, no reply when we knocked. tried to contact you and place but could not send email for some odd reason. Tried again and again no success. I then had to find another place to stay, thankfully the taxi driver was very helpful, feeling bad for me. Really would think twice about trusting you in future, not a good experience. ...

“Staff were lovely, very helpful, we were late for breakfast but they didn’t mind. Unfortunately the pool and spa were not open for our stay, however breakfast on the patio was glorious”

“Avoid this place! > We had a confirmed reservation, but when we arrived to check in, it turned out our room had been given to someone else. The host was completely unreachable and ignored all our calls and messages. We were left stranded without a place to sleep. Very unprofessional and unreliable.”

“Horrible room, dirt and grime everywhere. Sticky floor. Bed clearly just remade after previous guests or squatters, black hairs and pubes. Bed cushion had ominous stains! Slept fully clothed! No WiFi code despite being the selling point and even requesting it. Was told to let them know if arriving after 9pm or they couldn’t help with anything, which I did, but no response to wifi question! Weird selection of a couple of old forks, bowls, mug and the kettle didn’t work and smelled like someone...

“I got to the facility and it was being lived in. The guy on tne intercom said he had been living there for 11 weeks So contacted the feeder company and they were not available Was on foot so tried desperately to get a taxi to no avail. Not an experience that I would wish for anyone They told me I need to contact you to get a complete refund made payable to the account I paid you from Many thanks Colin Burnhams bc901054@gmail.com Tel 07909981811”

“Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

“Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.”

“The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else.”

“The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. ”

“Walkable to the train station and cruise terminals. But the property was pootly maintained. Our room locked but the common front door doesn't lock and is not secure. There was peeling paint in our room, no control of room heat, no towels, no cups, no control over shower water temperature and no remote for the very small TV.”

“It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!”

“Could not even get in the room!!!!!!!!”