Hotell i Butare

“They placed me in a room that reeked of mold and mosquito chemicals. When I requested a different room, the staff sprayed deodorant in the one next to mine—I could hear it clearly. When I asked about it, she confirmed it. That response was both unprofessional and unacceptable. I left the property within minutes, wheezing and with a pounding headache.”

“Ok rum med bra säng med varmt täcke vilket var tur då det var lite kallt i rummet. Jättebra och god frukost med nybakade chapatibröd. Det var en väldigt obekväm situation för oss när vi skulle åka på morgonen som de enda gästerna och ett band med flera trummare och dansare ställe upp sig på parkeringen när vi packade våra motorcyklar och började uppträda. Det var inte något vi önskade. ”

“Clean Attentive staff”

“The staff were wonderful, the food was delicious, and the hotel is right beside Lake Kivu. The chef even prepared food based on some dietary issues I had. In brief, I could not ask for a better stay. Kudos to all the kind and hardworking people working at this hotel ”

“Service was impecable and the place nothing short of amazing. My hiking boots broke, they noticed and Sam offered to fixed them and they were line new. Oscar at the bar is a class act.”