6 outdoor pools, pool umbrellas, sun loungers
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Recensioner av Riu Palace Cabo San Lucas - All Inclusive

4 out of 5
Riu Palace Cabo San Lucas - All Inclusive
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 2266 av 3925 recensioner" "
8 - Bra i betyg. 938 av 3925 recensioner" "
6 - Okej i betyg. 403 av 3925 recensioner" "
4 - Dåligt i betyg. 160 av 3925 recensioner" "
2 - Väldigt dåligt i betyg. 158 av 3925 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Astrid

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

Monica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Underbart hotell på härligt ställe direkt på stranden. Massor av aktiviteter både på land och i poolen inklusive fyra fantastiska partys per vecka på grannhotellet. Sex olika restauranger att välja på plus snackbar vid poolen och 24h lounge. Trevlig personal och fick snabbt hjälp när vår safetybox krånglade. Området runt hotellet känns inte som man vill gå runt i men att promenera in till staden längs stranden funkar bra (ca 30 min). De båda övriga Riu-hotellen kunde man också använda fullt ut.
Bodde här 11 nätter i november 2023

10/10 Fantastiskt

Samantha, RIALTO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good tasting food and never tasted salty.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Edisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was amazing experience , stuff is amazing everyone is so welcoming and kind I will be back definitely. Thank you Riu stuff for making my vacation even more enjoyable!!!
Bodde här 8 nätter i april 2024

6/10 Okej

Angelica

Gillade: Boendets skick och faciliteter
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Arturo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Elvira

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service. Everyone was so helpful and polite. Would definitely recommend this place to friends and family and will be coming back soon.
Bodde här 4 nätter i april 2024

6/10 Okej

Sam

Reste i grupp
Gillade: Renlighet
There was a strike that prevented our shuttle to arrive for airport return. The staff did absolutely nothing to assist us to arrange an alternate method of transportation.
Bodde här 6 nätter i april 2024

8/10 Bra

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
ggch
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great. Would go back.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

jose antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024

8/10 Bra

Harleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great resort
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Isaac at the pool service was amazing. Great job sir. Thanks again for being awesome.
Bodde här 9 nätter i april 2024

10/10 Fantastiskt

Karl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience would definitely consider staying there again.
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Katherine Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What an amazing place! First time ever in Mexico and had a wonderful experience. Most everyone knew some English, they encourage you to try speaking Spanish. Lots of activities to do for both kids and adults. The resort is quite large so be prepared to walk but it is absolutely gorgeous! Highly recommend!!
Bodde här 4 nätter i april 2024

8/10 Bra

Stacey D

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Having different areas to choose to spend your day was nice. Most of the specialty restaurants did not have a great variety of menu options. Buffet was always a good fall back.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

rostom

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely loved this resort. It is MASSIVE. So many areas and activities. Great dining options. Staff was very friendly. I would recommend this place to all!
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Tyler Ray

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Riu Palace was an excellent resort for a great value. They took care of me and my wife for our wedding on site. They surpassed all of our expectations for our special day. Would recommend this resort and their services to anyone. We will definitely be back!
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Jeffery Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very nice , would stay again.
Bodde här 9 nätter i april 2024

8/10 Bra

carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Harlow

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely amazing resort so clean and has everything you need. Staff are great and very friendly! Cannot wait to come back. Only thing is the pillows are a little uncomfortable!
Bodde här 9 nätter i april 2024

8/10 Bra

Carmen

Reste i grupp
Gillade: Boendets skick och faciliteter
Staff was very helpful and friendly
Bodde här 7 nätter i april 2024

8/10 Bra

Bruce Taylor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Ben

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a great property and once you figure out what the good food is (for you), has great dining. If you're able-bodied, it's hard to top this place. That said, it was designed by a stair fetishist. Ultimately it's probably good for us who are just lazy, but if you do have any kind of mobility issues, look elsewhere.
Bodde här 5 nätter i april 2024

6/10 Okej

Sukhjit

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Customer service was not good specially the day when u r leaving , noone understand english , they mafe us miss transfer to airport and noone helped us even to hire taxi . Everything was included
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Andrea Chavez

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay for two was perfect! The property itself is very nice, the rooms are “outdated” but I knew that based off of other reviews. I personally do not care about the rooms as long as they are clean, functioning and well equipped (which they were). You spend the least amount of time in the room anyways! Super close to the beach, I like how you can use both resorts. We only ate at the buffets and they were good, lots of options. Staff was nice, no complaints! would stay here again :) I saw a lot of negative reviews on how it was noisy, which was not the case for us. Everyone who complained did decide to go during spring break which is expected
Bodde här 4 nätter i april 2024

4/10 Dåligt

Tracy

Gillade inte: Personal och service
During a visit in 2022 we were able to use facilities at the Baja California and Santa Fe. This time we weren't able to go to the Baja at all and could not even get a towel or use most of the restaurants at the Santa Fe. We had checked in online and arrived just before 5:00pm, the online check-in person was packing up and said she leaves at 5, sorry, bye. Then we joined the Riu Class line (am a member) and was asked to step aside before being assisted when a checked-in guest approached the counter behind me. Extremely rude and overall very disappointed this trip. Extremely noisy guests and staff in the hallways all night and early morning. Also nearby construction starts before 5am..very disappointing overall
Bodde här 7 nätter i april 2024

6/10 Okej

Kristi

Reste med sin partner
Gillade: Renlighet
I did not like that you could not swim in the ocean in front of the hotel. The hallways are all tile in the hotel making it VERY noisy day or night from cleaning carts, suitcases, and people returning to their rooms. The ladies at cappuccino for morning coffee were rude. All the other staff we encountered we had good experiences. While the pool was nice and we enjoyed being able to find chairs, there are lots of tiles missing and it needs some repair.
Bodde här 4 nätter i april 2024

8/10 Bra

Carolyn

Reste med sin partner
Gillade: Boendets skick och faciliteter
Shower water pressure is very low. Food was excellent as well is customer service
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Lamar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay was amazing!
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Brent

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk staff especially Victor were very amazing.
Bodde här 3 nätter i april 2024

6/10 Okej

Michelle

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Resort needs a remodel pools are in bad condition and nothing to do at night only a club party like a rave
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Sercie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

6/10 Okej

Erika Barreto

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This is definitely not a 5 star hotel. The food is just terrible. The all inclusive not worth it at all. Poor food quality and becareful with food poisoning.
Bodde här 5 nätter i april 2024
Svar från Online Reputation Manager 3 maj 2024
Dear Erika Barreto,Thank you for choosing us and for sharing your review.It is disappointing to hear that you did not fully enjoy our resort. We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. You may rest assured all your comments had been cascaded to the responsible department for a proper follow up with the purpose of improving the hotel and service we give our guests.We hope you will decide to give us the opportunity to welcome you soon again and prove that your unsatisfactory stay was an exception! With best regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

Cesar

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food and services. the only drawback is the "unswimmable beach". in front of the resort.
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 3 maj 2024
Dear Cesar,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.However, we regret that the beach was not to your liking. It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Palace Cabo San LucasOnline Reputation Manager

8/10 Bra

EMILY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pros: Beautiful views, amazing huge pools, very clean, amazing service (Angel at the beach bar is so nice and helpful!), right on the beach (note: while you can't swim right out front, you can walk to swimmable areas), breakfast buffet was great with so many options Cons: We did not like the Japanese restaurant
Bodde här 4 nätter i april 2024
Svar från Online Reputation Manager 2 maj 2024
Dear EMILY,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.Please be assured that we will follow up on your comments and address them with the relevant departments.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

8/10 Bra

Paul Blair

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay, I’d say the food was better then where we usually go “all around Huatulco” the hotel is so big and there are stairs everywhere, bathrooms are far from Pools , kinda inviting the inevitable pool pee’ers. Because the beach isn’t useable , the pools get pretty full, which is okay, but they have so many activities you can’t really relax in the pool. But people were having fun& that’s always good! The pool is dated with a lot of tile falling off. But they were always cleaning and staff was great.
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 2 maj 2024
Dear Paul Blair,Thank you very much for your review.We are very happy that you had a great holiday with us!You can rely on us to record your comments and we will take them up with the appropriate departments.We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

8/10 Bra

Latonia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had an enjoyable stay and everyone was nice, friendly and warm. Great excursions (Sun Rider boat ride, city tour & glass boat, and ATVs) and parties were themed and a lot of fun with techno music. My one issue was the food could have been better...tasteless and served warm/cold.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Evelyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 3 maj 2024
Dear Evelyn,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Tracey

Reste med familjen
This was our second time staying at Riu. Loved everything, you have amazing staff. We will definitely come back again
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Tracey,Thank you so much for your outstanding review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

8/10 Bra

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great view
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Erin,We are very pleased to read your kind comments.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

Juan

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a beautiful place and great people that work there. Very generous and easy. Don’t need to make reservations to eat which is amazing and they make all types of drinks with whatever brand u want. Only issue the water and lights went out 4 times on Monday between 12pm to 2pm
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Juan,Thank you for sharing your experience with us.It is our pleasure providing you the vacation you desired and taking good care of you! Thank you again for your kind review, we hope to welcome you back soon!King regards, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

Sharon L

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We very much enjoyed our stay.
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Sharon L,Thank you so much for taking the time to write a review. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our stay at riu palace was so fun! The staff was great :)
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Amr

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What made this vacation special at the Riu Palace Los Cabos is the staff. We delt with different staff from house keeping, servers and workers, we can't express enough the efforts and dedications that everyone we showed during our visit. The layout of the facility and options are many but the staff workers acted above and beyond. We finally found our spot for our regular getaway.
Bodde här 4 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Amr,Thank you for sharing your experience with us and with the travel community! It was our pleasure taking care of you! We hope to host you again in one of our worldwide hotels in the future! King regards, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

Jakell

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love the service and the entertainment provided.
Bodde här 3 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Jakell,It is wonderful to know that you enjoyed your stay with us so much.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Palace Cabo San LucasOnline Reputation Manager

10/10 Fantastiskt

Ginger

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Carlos Eduardo

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
There is no beachin the area ,we are beach lovers.
Bodde här 7 nätter i april 2024
Svar från Online Reputation Manager 30 apr. 2024
Dear Carlos Eduardo,Thank you so much for taking the time to review your stay and for the rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Palace Cabo San LucasOnline Reputation Manager