Sök efter hotell i Baja California Sur

“We checked in with Carlos, I asked him to confirm there were no feather pillows/comforters in the room due to allergies. He confirmed no feathers anywhere. Unfortunately, I didn't check, we enjoyed the resort and the next morning I woke up with swollen eyes. There were feathers in 3 of the pillows. So double check if you have any allergies!! The resort was nice, the rest of the staff was great. Jonathan and Edgar were great resources at the resort with great service. The Hibachi dinner was...

“Very friendly and professional staff. The food was hit and miss in terms of the quality. Most of the outlets in our room did not work. When we called the front office staff, they immediately sent a maintenance person to our room who proceeded to take the outlets out and install them upside down. He left and they still did not work. The plugs have been worn out and were loose. They needed to be replaced. Our TV then stopped working. Again, the maintenance person came to our room. He installed the...

“This place was over the top amazing like I was blown away it was my birthday and they went above a beyond to make me and my bestie special!!!”

“The hotel itself is nice, although we didn’t receive one of the best rooms. The property is clean and has potential, but unfortunately our overall experience has been a little disappointing. The biggest reason for my low rating is the customer service and the food, especially at the buffet. We have stayed at all the other Solaris resorts in Cancun, and the service and food there have been significantly better. The staff at this location have not seemed as attentive or welcoming, and the buffet...

“Absolutely everything was great! The facility is gorgeous and staff is so helpful and amazing. The food at the restaurants is delicious and just relaxing at the pool was beyond perfect.”

“Excelente servicio y atención al cliente. La experiencia fue siempre personalizada y de la mejor calidad.”

“Check-in was confusing we waited 30 minutes only to find out we were in the wrong line, with no signage for exclusive check-in. Then another 45 minutes just to make a restaurant reservation, with limited availability and clearly overworked staff. We were also locked out of our room for nearly an hour due to a faulty lock, with no compensation offered. Maintenance entered our room while we were inside, which felt disruptive. The swim-out pool layout was poorly designed and not accessible having...

“Hotel is outdated. Beds are stiff. Not enough outlets in room. Can’t play music by pool even though they played none couple days while I stayed there. Some staff was rude but most of them did good”

“This resort is amazing! Service is great, staff are all so nice and the food was really good. The property is clean and well maintained. Would def stay here again and recommend anyone else stay!”

“All was good EXCEPT my room had a strange smell.”

“Gorgeous property and location. Nice rooms but missing fundamentals for a 5 star hotel...for example, ice bucket, possibility to make coffee or tea, etc. Also disappointed at the system for reserving lounge chairs around the pool. Nearly everything is taken before 9am by guests who belong to certain clubs, or who pay more, which seems unfair to guests who already pay a premium to stay at such a resort.”

“Casa Dorada was a beautiful property. This was our second time staying there. If you are interested in the “travel club” there are plenty of people to assist with that. If you are not interested in the travel club there are still plenty of people to bother you with that. That was our only issue. If you do not mind that it’s great. Just be firm if that is not want you want.”

“Personal muy atento, excelente para descansar”