Hotell i Cacao

“Clean and great staff communication.”

“Esta bueno”

“Staff was amazing. Never got no for an answer. Right next to the Placita de Santurce.”

“Wonderful boutique hotel, peaceful and calm.. in a nice area with many nearby stores and the beach ”

“ The hotel was good in the area was in a good location. The pool was a little small, but we made the best of it. I would come back.”

“The greatest ”

“The property was very clean and beautifully decorated!”

“N/A”

“Great establishment. Very clean and friendly ”

“Está bien para el precio .”

“Friendly staff, huge room, fully stocked kitchen, wonderful location. We only stayed one night but this would be a great choice for a multi -day stay.”

“Stayed a night here together with my husband before traveling to the east coast of the island. The service was excellent and the hotel is located relatively close to the airport and has free parking. A complimentary breakfast can be had at a nearby café/restaurant. Will stay here again if I come back to San Juan. ”

“Room was very clean. Had a seamless stay. ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“The room was welcoming and very well done. The staff were super friendly, updated appliances and amenities. Although no pool they have 2 very nice hot tubs on the rooftop area. Within walking distance to the art museum and not a far Uber to condado beach or any beach for that matter. Very welcoming atmosphere. ”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Great location ”

“Great stay!”

“Got off ship, straight to hotel, 10 min walk, they stored my luggage until check-in, great location, helpful staff, clean”

“The property was clean with good housekeeping every day. The staff is very friendly, professional and knowledgeable. The area was pretty safe as well as accessible to nearby dining spots and beaches by walk. Liked how the guests can spend some time at the rooftop even if we weren’t dining. The only complaint was with the breakfast. Day 1 we had to skip breakfast in the room because it wasn’t delivered even after the 1 hour slot passed. The juices were just average. Pancakes were burnt one day. ”