Hotell nära Cain Park

“The front desk was welcoming and very helpful on arrival. All employees were friendly during our one night stay. Breakfast was adequate for us. Cereals, oatmeal, yogurt, muffins, bagels, toast, hardboiled eggs and juices and milk, coffee and tea! I will stay here again when we visit family in the area,”

“I was pretty unhappy with our stay. Our room wasn’t very clean when we arrived nor was it cleaned at all during our stay. Front desk staff were on their phones causing folks to wait at the desk. It’s not what I expected at all especially for a place that carries the Hilton name. It is pretty for a wedding venue but rooms that we signed up for were unevenly matched. No seating area in the room except one desk chair and the bed. Our bathroom door was locked and so we were unable to close it all...

“Ett standard hotell med hjälpsam personal. Använde service med valet parking mycket värt och de gav god service. Rummen var rena med den dagliga städningen varierade, ibland tömde de endast sopor. Ljust och fräsch hotell gym med enkel utrustning som hantlar, löpband, cykel och cross-trainer. Hotellet ligger mycket bra till för den som besöker university circle då det är gångavstånd till allt. Flera restauranger finns i området inklusive Little Itally. Med bil 5 min bort finns fler fina ställe...

“Muy bueno”

“Great location, Very clean, courteous and helpful staff.”

“Everyone was so nice!”

“Clean rooms nice staff easy check in”

“The room was awesome& I definitely will be using them again when I go to Cleveland to visit my sista! I didn’t like that Expedia or the hotel allowed a single female to be in an adjoining room! I didn’t ask for another room. They said they were full.”

“The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do.”

“Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.”

“We got to the hotel and there was no one at the desk. We waited 20 minutes along side 4 other families waiting to check in. The phones were ringing off the hook getting no answer. When the woman finally did return she was short and rude and never even try to apologize to anyone for their wait. We get to the room and there were only 2 little towels. When I asked for more we got attitude and eye rolling. And the whole place smelled like weed. Will not be returning.”

“Spacious clean room that felt very updated. Front desk staff was very welcoming. But only one elevator was working for a six story hotel and its floor was often wet from kids using the pool. But my chief complaint was breakfast. It runs until 10:00 and we showed up at 9:30 and so much food was already gone. No fruit whatsoever. Practically out of waffle batter. Out of oatmeal and hard boil eggs as well as Greek yogurt. Hot breakfast was very good but no fruit?!”

“The staff at this property was attentive and nice. The property left a lot to be desired. When reading the reviews prior to booking it seemed like the property was renovated, but that was not the case for us. We were put on the third floor adjacent to the Cleveland Clinic Sleep Clinic. Had I known I was paying to essentially to stay at a hospital I would not have booked. The room looked like it had not been renovated in at least 20 years. Dated, with ripped wallpaper and rugs, dirt on the doors...

“The room was clean and looked new. We did not pay for the breakfast.”

“Roost is a great value very large apartment style living in downtown. Couple small downsides, the bed is very low to the floor (but comfortable), HVAC is loud could be a problem for a light sleeper but I like background noise. Also because it is not a traditional hotel there is no restaurant or freshly made coffee in the morning so prepare for that accordingly.”

“The staff was extremely helpful and friendly. The breakfast was good and the rooms were very clean.”