Hotell nära Shaker Historical Society and Museum

“The front desk clerk was super friendly. Room basic, clean, and comfortable. Breakfast did not have hot food but what they had was good quality - hard boiled eggs, yogurt with toppings, and good bagels and pastries.”

“I was pretty unhappy with our stay. Our room wasn’t very clean when we arrived nor was it cleaned at all during our stay. Front desk staff were on their phones causing folks to wait at the desk. It’s not what I expected at all especially for a place that carries the Hilton name. It is pretty for a wedding venue but rooms that we signed up for were unevenly matched. No seating area in the room except one desk chair and the bed. Our bathroom door was locked and so we were unable to close it all...

“The area around the hotel felt safe. little Italy is about a half mile away, plenty of restaurants there. Museums and a park is within walking distance. We stayed in a Suite on the third floor. It was very quiet, no noise from the street or other hotel guests. Eating breakfast in the sunroom was nice.”

“Muy bueno”

“Ett standard hotell med hjälpsam personal. Använde service med valet parking mycket värt och de gav god service. Rummen var rena med den dagliga städningen varierade, ibland tömde de endast sopor. Ljust och fräsch hotell gym med enkel utrustning som hantlar, löpband, cykel och cross-trainer. Hotellet ligger mycket bra till för den som besöker university circle då det är gångavstånd till allt. Flera restauranger finns i området inklusive Little Itally. Med bil 5 min bort finns fler fina ställe...

“Clean rooms nice staff easy check in”

“Everyone was so nice!”

“Great location, Very clean, courteous and helpful staff.”

“Room was clean, plenty of room to move around, a little mini kitchen with all you would need and refrigerator. There also was a movable table/desk you could use for eating or working.”

“The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do.”

“We got to the hotel and there was no one at the desk. We waited 20 minutes along side 4 other families waiting to check in. The phones were ringing off the hook getting no answer. When the woman finally did return she was short and rude and never even try to apologize to anyone for their wait. We get to the room and there were only 2 little towels. When I asked for more we got attitude and eye rolling. And the whole place smelled like weed. Will not be returning.”

“Spacious clean room that felt very updated. Front desk staff was very welcoming. But only one elevator was working for a six story hotel and its floor was often wet from kids using the pool. But my chief complaint was breakfast. It runs until 10:00 and we showed up at 9:30 and so much food was already gone. No fruit whatsoever. Practically out of waffle batter. Out of oatmeal and hard boil eggs as well as Greek yogurt. Hot breakfast was very good but no fruit?!”

“Ok”

“The staff at this property was attentive and nice. The property left a lot to be desired. When reading the reviews prior to booking it seemed like the property was renovated, but that was not the case for us. We were put on the third floor adjacent to the Cleveland Clinic Sleep Clinic. Had I known I was paying to essentially to stay at a hospital I would not have booked. The room looked like it had not been renovated in at least 20 years. Dated, with ripped wallpaper and rugs, dirt on the doors...

“Roost is a great value very large apartment style living in downtown. Couple small downsides, the bed is very low to the floor (but comfortable), HVAC is loud could be a problem for a light sleeper but I like background noise. Also because it is not a traditional hotel there is no restaurant or freshly made coffee in the morning so prepare for that accordingly.”

“I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...