Utomhuspool, parasoller och solstolar
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Recensioner av Alassio Palm Cove

3.5 out of 5
Alassio Palm Cove
139 Williams Esplanade, outside Cairns, Palm Cove, QLD

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 60 av 133 recensioner" "
8 - Bra i betyg. 49 av 133 recensioner" "
6 - Okej i betyg. 16 av 133 recensioner" "
4 - Dåligt i betyg. 7 av 133 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 133 recensioner" "

8,6/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Maree

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good mid tier hotel - only negative... we had to PAY to get two towels for the POOL!!
Bodde här 1 natt i oktober 2023

8/10 Bra

Paul

Gillade inte: Personal och service
Bodde här 10 nätter i juni 2023

6/10 Okej

Colin

Reste med sin partner
Gillade: Renlighet och personal och service
Was a very basic room even though refurbished! Toilet non stop noisy! Manager very nice and helpful regarding restaurants and when no teaspoons etc in room was up very promptly.
Bodde här 2 nätter i maj 2023

4/10 Dåligt

Tommy

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
No elevator for three flights of stairs. Dirty pool. Refrigerator in room didn't work properly. Nobody at front desk most of the time. Hot tub was cold. Was not given the oceanfront room we booked.
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great space, location and friendly staff. Happy to stay here again
Bodde här 3 nätter i februari 2023

8/10 Bra

Kate

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2022

8/10 Bra

Allison

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
As a family we we were very happy with our stay the room was amazing and very central to everything.Great value for money
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Jodie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2022

4/10 Dåligt

Darcy

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Jacinta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Must stay at
Room was lovely, spacious and clean, pool was great, absolutely perfect location and wonderful staff
Bodde här 1 natt i september 2022

8/10 Bra

Wes

Reste med familj och småbarn
Gillade: Personal och service
It as hard to find the rubbish bins outside Our frying pan had a loose handle The vertices blind kept falling apart when opened or closed. Water was not very hot in the shower. Too many stairs to haul luggage up and down.
Bodde här 5 nätter i september 2022

6/10 Okej

Karen

Reste med familjen
Gillade: Personal och service
Great location , friendly staff Unfortunately shower not ideal over a big spa bath which you had to step into Sliding door to wardrobe off runners, blind to windows broken …
Bodde här 1 natt i september 2022

8/10 Bra

Craig

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Jo was friendly and very approachable , lovely and quiet place to stay at and close to the beach, and walkable to a lot of places to eat at and shop at. Fully recommend people to go and stay there. Cheers Craig from New Zealand
Bodde här 8 nätter i augusti 2022

10/10 Fantastiskt

Clayton

Bodde här 5 nätter i juli 2022

8/10 Bra

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alassio is in a great position, close to restaurants and shops. Our bed was comfy and the room clean, quiet and safe. Be aware when booking. There is no lift. Ok for us but perhaps some might find it difficult to carry bags to the third floor. Also the one bedroom studios have showers over a spa bath. Again ok for us but not for the elderly or someone with mobility issues.
Bodde här 3 nätter i juli 2022

6/10 Okej

Grayson

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Disappointing to say the least. Resort changed our booking with very little notice to 1 room apartment that couldn’t cater for number of guests staying. Reception closed at time of check in even though we were instructed we couldn’t check in earlier. Apartment had a hole in the middle of lounge room and had water leaking in. Best management could offer was a bucket. Bathroom disgusting with dirty shower base, mould growing in shower and in basins. Toilet seat was loose/ broken and wouldn’t stay up, Remote for tv had flat batteries, wifi password not provided with our check in paperwork, strong fish odour around the pool area, we believe it was coming from the drains, outdoor spa was cold, no toilet paper provided in shared amenities near pool. All in all a very average resort. Position on beachfront the only positive meaning it was handy to everything.
Bodde här 8 nätter i juli 2022

4/10 Dåligt

Nick

Reste med familjen
Gillade inte: Personal och service
Make sure you know the full cost
The hotel is in a great location. Our only issue that ruined it for us is that we booked for fivr people and were given a room for 4. When we asked for a towel (not even a bed) for the 5th person..as only four had been provided we were told we would have to pay extra. I argued that we had booked for five people and that we should not have to incur extra costs to accommodate that unless told prior to making the booking. Instead of seeing the validity of our request the woman in reception proceeded to argue that that was the way all hotels do it. And we would have to pay $3 for a towel. Never have we booked for 5 people and only received enough towels for four in any hotel ever. Unfortunately we would not go back nor would i recommend this place to any one based on this experience. They also have a price list in the room for extra toilet roll or washing up liquid should you need more during your stay!
Bodde här 3 nätter i januari 2022

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice pool. Lovely staff. Spacious and very clean units
Bodde här 4 nätter i januari 2022

10/10 Fantastiskt

Timothy P

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome hotel
Awesome hotel across the road from the beach. Nice helpful owner. Great service!
Bodde här 4 nätter i januari 2022

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall we had a good stay with friendly and responsive staff. It would have been good to know the room was motel style with no internal seating, toaster or microwave.
Bodde här 9 nätter i juli 2021

8/10 Bra

Kathryn

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and great location
Bodde här 3 nätter i april 2021

8/10 Bra

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Very good value for money. The pool and facilities are dated and could do with a freshen up. The room was very comfortable and clean but also dated. Would visit again.
Bodde här 2 nätter i april 2021

10/10 Fantastiskt

Ian

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i mars 2021

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Pleasant and helpful staff. Very well located and central to everything.
Bodde här 2 nätter i januari 2021

10/10 Fantastiskt

Greg, Brisbane

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Perfect position close to shops and the beach. People are very friendly
Bodde här 6 nätter i november 2020

8/10 Bra

Jim

Gillade: Renlighet och rummets bekvämlighet
Improve safety and enjoyment for others.
Disappointing that smoking is allowed on balconies as had to miss out on fresh air and ocean noises by keep balcony door closed so smoke from other balconies didnt come into pur unit. Needs safety grab rails in shower to help getting n and out of shower. Very dangerous and not suitable for the elderly. Clean and friendly. Very good location.
Bodde här 3 nätter i juli 2020
Svar från Management 21 juli 2020
Thank you for your review Jim, we only had one other guest on that side of the building whilst you were in house, they stayed for 1 night. We'll review the shower accessibility, thank you for pointing this out to us. Regards.

8/10 Bra

Verifierad resenär

Gillade: Renlighet
The property was lovely and had a nice pool. When we called up to confirm something, a rude man answered with just hello. I asked if this was the hotel and he snapped back saying they weren’t a hotel they were a resort.
Bodde här 6 nätter i november 2019
Svar från Alassio Palm Cove 7 dec. 2019
Thank you for your feedback. We are glad to see you had an enjoyable time whilst staying at Alassio Palm Cove, especially by the pool. I am sorry to see you had a bad experience contacting our office prior to your arrival, fortunately Alassio Palm Cove has recently sold and any enquiries made to us will be welcomed in a courteous manor. Thank you

10/10 Fantastiskt

Meg

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic location. Great room. Very reasonably priced. Would definitely stay here again.
Bodde här 3 nätter i november 2019
Svar från Kailey 20 nov. 2019
Thank you Meg! We're so glad you enjoyed your stay and would be more than glad to see you return.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location was great the only issue I believe a better air conditioner or it needs to be relocated in unit as one end was hotter than the other
Bodde här 7 nätter i november 2019
Svar från Kailey 20 nov. 2019
We're glad you enjoyed your stay. We would like to ask that you contact the reception in regards to the Air-Conditioner, so we can look into this further and endeavour to have the issue remedied.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location. Unit was ground floor straight onto pool. Stayed 3 nights and had everything I needed.
Bodde här 3 nätter i november 2019
Svar från Kailey 15 nov. 2019
We're so glad you enjoyed your stay!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Very comfortable. So many Restaurants on the doorstep and the beach is opposite.
Bodde här 2 nätter i oktober 2019
Svar från Kailey 12 nov. 2019
Thank you for your review. We're glad you enjoyed your stay.

8/10 Bra

Bob

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Proximity to the beach, bars and restaurants. There was nothing we didn’t like.
Bodde här 7 nätter i oktober 2019
Svar från Kailey 4 nov. 2019
Thank you Bob, We're so glad you enjoyed your stay.

8/10 Bra

Bryce

Gillade: Renlighet, personal och service och rummets bekvämlighet
We had a nice quiet and relaxing time. Plenty of room in unit with good size Bedroom, Bathroom kitchen and living area. Ground level units are best as you have direct access to pool. Great pool. Very well accessible to cafes and restaurants and swimming beach just across the Road.
Bodde här 5 nätter i oktober 2019
Svar från Kailey 29 okt. 2019
Thank you Bryce for your feedback. We're so glad you enjoyed your stay and hope to see you return in the future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet
Bodde här 2 nätter i oktober 2019
Svar från Kailiey 28 okt. 2019
Thank you for rating us. We hope you enjoyed your stay and would love to see you return.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the unit had plenty of room. was open and airy and very enjoyable. no complaints and were happy with what we got and paid for
Bodde här 8 nätter i oktober 2019
Svar från Kailey 25 okt. 2019
Thank you for your lovely review. We're so glad you enjoyed your stay and look forward to accommodating you in the future.

10/10 Fantastiskt

Ken

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Stayed 3 nights Great location, good pool and good service
Bodde här 3 nätter i oktober 2019
Svar från Kailey 16 okt. 2019
Thank you so much for your lovely review Ken. We're so glad you enjoyed your stay and look forward to seeing you back in the future.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The apartment suited us very well, was well equipped with kitchen needs, was clean and well presented. Loved the pool area and the being right where the “relaxed action” takes place along the street and opposite the beach was great.
Bodde här 6 nätter i oktober 2019
Svar från Kailey 16 okt. 2019
Thank you for your feedback. We're so please you enjoyed your stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2019
Svar från Kailey 15 okt. 2019
Thank you for your review.

8/10 Bra

Maree

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great family accom
Great size, very clean, basic fitout but had everything you need for an easy family holiday. Excellent value. Only prob with leaking toilet which wasn’t fixed the entire 2 weeks of stay.
Bodde här 12 nätter i september 2019
Svar från Kailey 8 okt. 2019
Thank you for your feedback Maree, it is very much appreciated.

8/10 Bra

Calcaibro, Melbourne

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The room we booked was adverttised with a king bed. It was actually 2 single beds pushed together and the zip in the middle was VERY uncomfortable. When asked at reception for a cover for the bed I was told there was nothing available. The spa didn't work. The room was great with great facilities and close to everything.
Bodde här 7 nätter i september 2019
Svar från Kailey 3 okt. 2019
Hello, Thank you for your feedback. We always appreciate when guests take the time to let us know where they feel we can improve our services.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i september 2019
Svar från Kailey 26 sep. 2019
Thank you for your lovely review!

10/10 Fantastiskt

Victor, Townsville

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value and good location. This is next to a gellatoria and great Irish restaurant
Bodde här 2 nätter i september 2019
Svar från Kailey 20 sep. 2019
Thank you Victor so much for your fantastic review! We would love to have you stay in the future.

10/10 Fantastiskt

Verifierad resenär

Bodde här 4 nätter i augusti 2019
Svar från Kailey 9 sep. 2019
Thank you for your lovely review!

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Good location great pool area close to beach. Lots of restaurants and bars close . Bus stop just across the road.
Bodde här 10 nätter i augusti 2019
Svar från Kailey 22 aug. 2019
Thank you for your review. We're so glad you enjoyed your stay!

8/10 Bra

Yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No lifts, great location, clean rooms
Beware, there are no lifts. We spoke with someone badly struggling up the stairs who had booked a ground floor room through her travel agent, but somehow this didn't happen for her. There was a booking system issue that led to us having to take a studio room for the first 4 nights of our 7 night stay. Everyone was nice about the mixup, so we went with the flow, but it was absolutely as issue that coloured our holiday. Studio rooms are quite small, with very small balcony. Lots of restaurants in easy walking distance & the beach is just across the road. Really enjoyed the area & will definitely return to Palm Cove.
Bodde här 7 nätter i juli 2019
Svar från Kailey 21 aug. 2019
Thank you for your feedback

10/10 Fantastiskt

Yi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juli 2019
Svar från Kailey 31 juli 2019
Thank you Yi so much for your lovely review! We're so glad you enjoyed your stay. We look forward to accommodating you in the future. Kind regards, -Kailey

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet
Great location,and room size,pool or spa not heated having to pay for pool towels
Bodde här 5 nätter i juli 2019
Svar från Kailey 21 aug. 2019
Thank you for your feedback

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Unfriendly Staff
Great location and accomodation. Unfortunately the check in staff and owner were aloof and rude which spoilt the experience
Bodde här 3 nätter i juli 2019
Svar från Kailey 21 aug. 2019
Thank you for your Feedback

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
right on a beautiful beach great place for a holiday
Bodde här 5 nätter i juni 2019
Svar från Kailey 21 aug. 2019
We are so glad you enjoyed your stay!