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Recensioner av Bay Village Tropical Retreat & Apartments

3.5 out of 5
Bay Village Tropical Retreat & Apartments
227 Lake Street, Cairns North, QLD

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 238 av 644 recensioner" "
8 - Bra i betyg. 288 av 644 recensioner" "
6 - Okej i betyg. 80 av 644 recensioner" "
4 - Dåligt i betyg. 25 av 644 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 644 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Dawn

Reste med familjen
Gillade: Renlighet
As other reviews say the General Manager is horrible to deal with. Found her rude/ beligerant/ obstructive so despite all other staff beiing lovely would never stay here again. Very dated/tired. As a guest you cant get a table at Restaurant (on night 1) unless you book before you arrive!
Bodde här 1 natt i maj 2024
Svar från Management 9 maj 2024
My only encounter with Dawn was over a drink bottle that she claimed my staff had broken while her luggage was in storage. It was later revealed through our survelliance that the water bottle was broken by the guest. A replacement waterbottle was offered to Dawn which was refused. However, she was compensated with 4 complimentary drinks at our bar which she seemed happy with at the time. I thought the matter had been finalised. The conversation with Dawn was difficult due to Dawns determination for compensation.

8/10 Bra

Sarah

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were only there overnight but it was easy enough to walk the esplanade to the tourist district (though a longish walk to the tourity area of the eaplanade), check in and out were easy, and we were able to leave our luggage while on a liva aboard.
Bodde här 1 natt i april 2024

8/10 Bra

Lisa

Bodde här 3 nätter i december 2023

6/10 Okej

Sylvia

Reste med familjen
Gillade: Personal och service och bekvämligheter
The room had everything that we needed and was clean. There were lots of ants on the room each night but they stayed near the ceiling.
Bodde här 3 nätter i december 2023

8/10 Bra

Tinus

Bodde här 2 nätter i november 2023

4/10 Dåligt

Robert

Bodde här 6 nätter i november 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Ideal, but dated, for a few nights
Quiet, well-located hotel with good staff. The main downside is how dated the room was - furniture seemed worn and slightly stained, and the unventilated bathroom had evidence of mould.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Johanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent.
Bodde här 1 natt i november 2023

8/10 Bra

Christopher

Bodde här 3 nätter i november 2023

8/10 Bra

Helen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Maree

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent option for early flights value got money. Huge bonus is the amazing restaurant attached
Bodde här 1 natt i november 2023

10/10 Fantastiskt

denise

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A bit outdated but clean except for areas of mold in the bathroom. Shower floor was very slippery because of oil build up. I cleaned it with shampoo and my disposable washcloth and it was better but my husband still slipped when he got in (forgot to give him a heads up). Grounds are lovely with a lot of plants and restaurant was delicious.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Cath

Gillade: Renlighet
Service etc great but having to park on the street overnight a bit concerning
Bodde här 1 natt i november 2023

8/10 Bra

yoshitaka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

6/10 Okej

carinda

Reste med sin partner
Gillade inte: Personal och service
Clean and comfy bed
Bodde här 1 natt i oktober 2023

8/10 Bra

sue

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

8/10 Bra

Maree

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful accommodation, set in a tranquil environment.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Belinda Marcia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a three bedroom unit which was spacious. The rooms are a little run down but we looked past this and thoroughly enjoyed our stay. We hired a car as the walk into the city was too far with little ones. Staff were very helpful and let us stay past the check out time. Our unit had a washing machine and dryer which was great.
Bodde här 4 nätter i september 2023

8/10 Bra

Elizabeth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and tidy and reasonable price. Great as it was self contained. Restaurant excellent. Only complaint was lack of parking - advertised as onsite parking but parking available was so limited it was impossible to use. Parked on the street and ended up with a ding in my door from somebody opening their door into mine
Bodde här 3 nätter i september 2023

2/10 Väldigt dåligt

Alicia-lee

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This is not a quiet place to stay. People permanently live in half of the rooms. They were stomping around upstairs till late hours of the night and again early in the morning. The couches were filthy. There was pubic hair in the main shower. The bed was rock hard. The blankets provided were disgusting and thin. Pillows were hard, flat and felt very old. We are not fussy people at all and actually stayed here 2 years ago. 2 yrs ago it was great. Its not good anymore. Horrible experience. I was that exhausted from no sleep for 2 nights that we left a day early to a place half the price and beautiful clean rooms that were very comfy. Dont stay here if you want sleep.
Bodde här 3 nätter i september 2023

8/10 Bra

Ranjit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

8/10 Bra

Sarah

Gillade: Renlighet, personal och service och rummets bekvämlighet
Overnight stay, after international flight
Lovely staff. Big room. Comfortable bed and aircon
Bodde här 2 nätter i september 2023

4/10 Dåligt

Tony

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
We stayed on room 103 and the noise was unbearable as it is located next to the check in counter and access for guests. Inside there is a step up to the bathroom which is not highlighted to easy notice when it is dark hence could be a trip hazard fir the older generation
Bodde här 2 nätter i september 2023

6/10 Okej

Dana

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Jeremy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean rooms with a tropical feel to the resort.Enjoyed my stay,in fact so much so I also booked the final night of my time in Cairns there.Was going to be staying somewhere else.
Bodde här 1 natt i september 2023

8/10 Bra

Elaine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

8/10 Bra

Steven

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

6/10 Okej

Shona

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel was close to the airport.
Bodde här 1 natt i augusti 2023

6/10 Okej

Nicole

Gillade: Renlighet, personal och service och bekvämligheter
Good place to stay if you'll be in the pool or out and about all day. It gets noisy early, so not great if you're after a sleep in. If you've got heavy bags, either be prepared to carry them up a flight of stairs or request one on the ground floor. I'd stay again if i was doing day tours etc
Bodde här 1 natt i augusti 2023

8/10 Bra

William

Bodde här 2 nätter i augusti 2023

8/10 Bra

Yuki

Bodde här 1 natt i augusti 2023

8/10 Bra

Trish

Gillade: Renlighet och boendets skick och faciliteter
new staff had no personality...just basic bland courteous for everyone...previous staff were sincere helpful and jolly!
Bodde här 1 natt i augusti 2023

8/10 Bra

Lynne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i augusti 2023

8/10 Bra

Shelley

Bodde här 1 natt i augusti 2023

8/10 Bra

Lei

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We really enjoyed our stay and would come back.
Bodde här 7 nätter i juli 2023

8/10 Bra

Judy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very good sized studio that was clean and well equipped. Would like to stay again
Bodde här 1 natt i juli 2023

6/10 Okej

Anthony

Gillade: Personal och service
Gillade inte: Renlighet
the bed was really comfortable , unit needs a refurb , bar was shut Friday because of holiday but no one informed us
Bodde här 1 natt i juli 2023

8/10 Bra

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Central location
Bodde här 1 natt i juli 2023

8/10 Bra

Norma

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A street away from the Promenade which was great but still a 10-15 minute walk to CBD, a nice walk though. A bbq on the property would have been handy, but then we may not have ventured out of the property as much as we did to cook on the free bbqs along the Promenade!
Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

Paula

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very peaceful, felt like you were in the middle of a rainforest,the only thing I didn't like was the shower soap ,shampoo and conditioner in the dispencer
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Paula

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I loved the apartment,with the blinds opened i felt like i was in the middle of a rainforest, the bed was sooo comfortable,
Bodde här 1 natt i juni 2023

8/10 Bra

Kerazhan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The tropical surroundings
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Gabriella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Balinese Restaurant and the friendly staff at the hotel.
Bodde här 2 nätter i juni 2023

8/10 Bra

Yenda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I thought breakfast was too expensive. One should be charged for what one eats
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Ian

Reste med sin partner
The adjoining door to the hotel rooms are paper thin. Between 1am and 6am i was kept awake by the revolving door of drug deals happening in the adjacent room only broken up by the "guest" being visited by a prostitute that gave a loud Golden Globe performance of feined pleasure. Wont be coming back.
Bodde här 1 natt i juni 2023

6/10 Okej

Dale

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
No parking on site (they say limited), which is a real issue when having to park on the street near the hospital (all the on street car parks are time limited), breakfast was expensive ($33 approx per head) and only ok quality
Bodde här 2 nätter i juni 2023

6/10 Okej

Warren

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It Seemed a Little Tired
Bodde här 3 nätter i juni 2023