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Recensioner av Cairns Southside International

4 out of 5
Cairns Southside International
450 Mulgrave Road, Earlville, QLD

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 134 av 581 recensioner" "
8 - Bra i betyg. 201 av 581 recensioner" "
6 - Okej i betyg. 125 av 581 recensioner" "
4 - Dåligt i betyg. 62 av 581 recensioner" "
2 - Väldigt dåligt i betyg. 59 av 581 recensioner" "

7,4/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

8/10 Bra

Frida, Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ett bra hotell
Budget hotell i fint skick och med trevlig personal!

2/10 Väldigt dåligt

Darral

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Torres

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were friendly and helpful. The room was clean. Shops and dining close. Thank you Amanda you were kind and helpful.
Bodde här 12 nätter i december 2023

10/10 Fantastiskt

Victoria

Gillade: Renlighet
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Joe

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Nothing. Websites need up dating place was nothing like what was on the website. Will not be back.
Bodde här 1 natt i november 2023

6/10 Okej

Wesley

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The after hours check-in was straight forward over the phone and when I had a problem with my room card late one night they were able to resolve it quickly
Bodde här 3 nätter i oktober 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing Receptionist everytime I stay there, always welcoming and friendly, willing to go extra mile to make me comfortable when in a situation.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Arahi

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Usually stay at this property and this visit would possibly be our last . There were unruly guests that were in room beside us that forced us to vacate our room around 12am the nest morning - I was unable to get the required amount of sleep for my next days work . Unstaisfactory.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Levi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very flexible with booking another night which helped me
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Brenda

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Linen needs more attention pillows smell side entrance needs attention Pool gate needs fixing seem general public use pool whenever they want and use area as a walk through
Bodde här 1 natt i oktober 2023

8/10 Bra

Tannaman

Gillade: Personal och service
I really love Wahhna the receptionist as she's very kind, friendly and great too chat with and really looks after me. I heard that there was a break in and someone grabbed the master key and went thru the rooms...not sure if it's true or not.
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

Leba

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very bad in general leaking taps in shower and bathroom sink,Towels very poor condition
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Peter

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice to wake up after all the door slamming and yelling to two police cars in the drive
Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

anthony

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Permanent residents partying till all hours. People smoking illegal drugs. Domestic violence issues. Very unclean. Someone trying to break into my room via connecting door.
Bodde här 4 nätter i oktober 2023

8/10 Bra

Faataumamate

Reste med familjen
Gillade: Personal och service
Very convenient for work and school.. Reception to cleaners are great !
Bodde här 6 nätter i september 2023

8/10 Bra

Albert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice facility although a little run-down. Good for the price and good service with helpful staff. We would come again.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Alex

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Terribly customer service rude and arrogant. The room had leaking water taps it was so run down.
Bodde här 1 natt i september 2023

6/10 Okej

Jan

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
We’ve just returned from a week at this hotel, not once did a cleaner come near our room. We put our bins outside the door, floor never vacuumed, sheets and towels never changed , we made our bed which is fine. Towels were so thin and stained I bought my own which I had to leave due to weight.Curtains were hanging off the tracks.
Bodde här 7 nätter i september 2023

6/10 Okej

Bernie

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

4/10 Dåligt

Shrinivas

Affärsresenär
Very noisy place
Bodde här 2 nätter i september 2023

8/10 Bra

Wendy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay, clean and walkable to shops, pub for meal .
Bodde här 1 natt i augusti 2023

8/10 Bra

Tannaman

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The lady, Wanna who was there was very polite and respectful..also had a wonderful smile and was very cherry too chat with...I would stay there everytime I flyout or flyin for my FIFO position..close too Balaclava In for a meal and entertainment..rooms were very comfortable also.
Bodde här 1 natt i september 2023

4/10 Dåligt

Nikol

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Restaurant and bar not available, free movies as advertised not available, no shade around pool, tv didn't work but they did replace it, no plugs available for bath, old and run down and too far from town.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Ben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in and out. Friendly staff, close to everthing
Bodde här 3 nätter i augusti 2023

4/10 Dåligt

Reeder

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
No staff
Bodde här 2 nätter i september 2023

6/10 Okej

Tahnia

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Kayla

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
DO NOT BOOK HERE! We arrived after hours, as organised with staff over The phone even though it was hard to get through via phone. Upon arrival the place immediately didn’t feel right, or appear near as good as advertised! There was a smashed door on the outside of the property. We proceeded to the stairs to make our way up to the room, they were extremely dirty and stained, as well as rotting. We went to our room, and upon opening the door, the smell was horrific. The furniture was in poor condition and we left within 30 seconds! We sat outside in our car trying to book other accommodation. There was none available but we still refused to stay here due to it feeling extremely unsafe and the smell of the room being so revolting we would have ended up vomiting. We decided if it came to it we’d be safer and more comfortable sleeping in OUR CAR! We phoned the after hours number and were advised to hand the key into the after hours box and email the email address on the website stating we weren’t staying and why. We did this. Phoned the next morning to be told no refund and not allowed to speak with the manager! It’s against ‘policy’ to get a refund, even though Southside International AND Wotif broke the law (which trumps policy), by false advertising and not offering a safe or place to stay of reasonable standard. We fought this with Southside International and Wotif for multiple days! Neither were helpful or happy to negotiate. Off to ACCC we go!
Bodde här 3 nätter i augusti 2023

2/10 Väldigt dåligt

Conal

Reste med familj och småbarn, Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Paid extra for the deluxe spa suite with a kitchenette. No mention of a shared patio with a foor that didnt lock through to the next room of strangers. The kitchenette was a terrible hot plate that didnt get a pan hot enough to cook bacon . Room didnt get serviced unless requested . Skip where take rubbish was constantly overflowing and filled by the neighborhood. Toenail clippings were found upon arrival in room . The windows were nailed shut and covered in graffiti which was also on a hanging picture and the coffee table .they charge like its a decent place . Dont be fooled.
Bodde här 9 nätter i augusti 2023

4/10 Dåligt

scott

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Skip this one. Very dirty smells. Restaurant are closed. Bad location. I could go on....
Bodde här 4 nätter i augusti 2023

2/10 Väldigt dåligt

Jodie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023

8/10 Bra

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Comfortable stay in the room but congested parking area with lots of large work vehicles. Noisy when we were trying to sleep.
Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really quiet, comfortable accommodation. Lots of places for dinner nearby. Easy base to explore Cairns due to the bus stop right outside!
Bodde här 3 nätter i juli 2023

6/10 Okej

Jane

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Room was not worth the cost Leak in bathroom Room smelled bad
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Kel

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good motel
Bodde här 1 natt i juli 2023

6/10 Okej

Stuart

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The rooms are very dated and lack airflow, the room was messy, an old blanket on the beds caused itchyness and I felt like I was getting bites on my legs and body. The bathroom had no fan, the bathroom floor had water run the full way across, no actual shower area. Fan was covered in dust and I would not turn it on as it was layered on the fan blades. Staff reception staff were very lovely, and the on site parking was appreciated. Overall if I had known what I was going in to then fine, but I felt the photos did not match the property and the cancellation policy did not allow for me to have a change in mind.
Bodde här 3 nätter i augusti 2023

8/10 Bra

Fiona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Easy friendly checkin and use of the free laundry was a welcome addition, comfortable bed.
Bodde här 1 natt i augusti 2023

6/10 Okej

Leonard

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Would not use again. Location was too noisy from traffic noise and hotel plumbing. External lock did not lock, although separate door stop was available and worked.
Bodde här 1 natt i augusti 2023

6/10 Okej

mark

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The Property is a little tired and needs TLC but the up side was location very convenient to shopping etc
Bodde här 4 nätter i juli 2023

8/10 Bra

John

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Trying to sleep at night, people were letting the night time exit door slam. The property would have been excellent a few years back but needs to have some TLC
Bodde här 1 natt i juli 2023

8/10 Bra

Leonie

Gillade: Renlighet och personal och service
Bodde här 1 natt i juli 2023

6/10 Okej

Emily

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Shower (cold water tap) not usable for the 3 days and had to ask for a plug to be able use the bath. Even though I received confirmation from Wotif that my booking and change of dates were correctly processed and paid for when I tried to confirm my booking with the motel the day before my expected arrival they had no record of me. However after phoning Wotif this was sorted.
Bodde här 3 nätter i juli 2023

4/10 Dåligt

Bernard

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It was unique alright........I have photos of TV plugs hanging out of the wall, a hole been punched in the bathroom door, fan not fixed properly to the ceiling, cheap thin bath towels, chair was falling apart, bed was so uncomfortable, no blankets and cold, pillows were absolutely disgusting. The carpets were filthy dirty and the fridge smelled of fish. The fridge was dirty, no shelves on the door and dead bugs around the bottom. Seriously, this place needs a makeover. It could be a really nice place. Its in an excellent spot on Mulgrave Road but crying out to have a makeover. Come on fellas......make the effort!
Bodde här 3 nätter i juli 2023

6/10 Okej

Peter

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff are great but the place is very run down and our room was very old. Needs an update.
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Laurel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room that was given was in great access of the pool 🙂
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Ben

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Worst experience I have ever had. Do not stay here.
Bodde här 2 nätter i juli 2023

4/10 Dåligt

Susan

Affärsresenär
Gillade: Personal och service
The room was at the front of the building facing the road. Spotlights shone into the room and the curtains were shorter than the windows and had No block out. Room next door had the TV on ALL night and was very very load.
Bodde här 1 natt i juli 2023

8/10 Bra

Li

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I appreciated the staff to allow me to make changes on my plan when my diving tour cancelled. The room is pretty big with nearly all necessary facilities. However, it is a little old and some renovation would make it more attractive.
Bodde här 1 natt i juli 2023

6/10 Okej

murray

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
No staff on site. Room was clean but complex requires freshening up and modernizing.
Bodde här 1 natt i juli 2023

8/10 Bra

Tanya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The air conditioner in my room cycled on and off constantly and sounded like waves lapping on the beach. It was a fantastic sound to fall asleep to and it continued all night long. Loved it!
Bodde här 1 natt i juli 2023