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Recensioner av South Cairns Resort

3.5 out of 5
South Cairns Resort
702 Bruce Highway, Woree, QLD

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 85 av 287 recensioner" "
8 - Bra i betyg. 125 av 287 recensioner" "
6 - Okej i betyg. 42 av 287 recensioner" "
4 - Dåligt i betyg. 21 av 287 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 287 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Isaac

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
Easy location to access. Pool is fantastic. Common areas had many ashtrays full of cigarette butts. Smelt of ciggarettes everywhere.
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Mohammad Masud

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
not recommend for family
Bodde här 3 nätter i december 2023

4/10 Dåligt

HEIDI

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Arrived at the property and there seemed to be people living there full time as there were kids toys, dog in a pen and the place had a dirty feel. Rusty railings, chewing gum on the tiles, dirty walking areas and people smoking. The place Definitely does not look like the photos, where the place is clean and gleaming. Ended up staying elsewhere as we had a work vehicle full of tools etc. Sad really as we stayed there years ago and it was a perfect place. I do understand if people are living there due to accommodation shortage etc but people booking need to be aware and the photos need to be updated.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sonja

Bodde här 1 natt i november 2023

8/10 Bra

Chaitanya kumar

Gillade: Renlighet och personal och service
Good
Bodde här 3 nätter i september 2023

8/10 Bra

Janette

Bodde här 3 nätter i augusti 2023

10/10 Fantastiskt

Ketan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location and nice staff
Bodde här 4 nätter i juli 2023

4/10 Dåligt

Leanne

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is very ordinary. It was cheap but we still paid too much. If we could have afforded to move elsewhere, we would have.
Bodde här 5 nätter i juli 2023

8/10 Bra

hiroyuki

Gillade: Renlighet och bekvämligheter
Little bit old. But it was clean inside of the room.
Bodde här 4 nätter i juli 2023

2/10 Väldigt dåligt

Anthony

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Property was very old and absolutely not what we signed up for. Its outside cairns centre only by five minutes of a drive. Next time won’t stay there.
Bodde här 3 nätter i juli 2023

8/10 Bra

Amanda, Orange

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 6 nätter i juni 2023

10/10 Fantastiskt

Carren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023

8/10 Bra

Susan

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was convenient and affordable for quik overnighter for three
Bodde här 1 natt i juni 2023

8/10 Bra

Nina

Bodde här 1 natt i juni 2023

8/10 Bra

Julien

Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service och rummets bekvämlighet
In general a good standard room hair dryer not working. towels thread bare need upgrading.But its a good place to stay staff very nice
Bodde här 1 natt i december 2022
Svar från Darren 1 jan. 2023
Hi Sharon,Thank you for your review.Your issues have been noted Hair dryer replaced.We are currently in discussions with a new linen supplier and are hoping to have this in place in the coming 30 days.thanks again and we hope to see you again next time your up this wayRegardsDarren

8/10 Bra

Elizabeth

Bodde här 7 nätter i oktober 2022

6/10 Okej

Susan

Reste med sin partner
Gillade: Personal och service
The property is very handy for the Cairns Amateurs races, however the property is showing its age and needs refurbishment.
Bodde här 2 nätter i september 2022
Svar från Reception 19 sep. 2022
Hi Susan, We appreciate your feedback as it is important to us. We are working hard to fix these issues.

8/10 Bra

Julie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2022
Svar från Guest Services Team 3 okt. 2022
Hi Julie,Thank you for your reviewWe hope to see you again soonregards,Guest Services Team

8/10 Bra

Jannine

Reste med sin partner
Gillade: Renlighet och bekvämligheter
It was pleasant and close to shops, plus a restaurant on site. but the room was not well cleaned and the towels were tiny and well worn. and the lace curtains were filthy. Perhaps this is because there are new people owning the place and it needs a lot of work.
Bodde här 1 natt i augusti 2022
Svar från Guest Services Team 3 okt. 2022
Hi Jannine,Thank you for your review.All feedback is discussed with our team and we are working hard to bring South Cairns Resort back to it's former glory.We hope to see you next time you are visiting CairnsRegards,Guest Services Team

2/10 Väldigt dåligt

Anna

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022

6/10 Okej

Troy

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
You get what you pay for
The accommodation was cheap and it was pretty clean but overall I wasn’t super impressed, the outside areas are pretty old and dated and look dirty and the furnishings, bedding bathrooms and rooms in general look pretty dated and the rooms aren’t very soundproof so you can hear a lot of activity going on outside. I guess you get what you pay for.
Bodde här 1 natt i augusti 2022
Svar från Guest Service Team 3 okt. 2022
Hi Troy,Thank you for your review.Please be assured that all guest feedback is taken very seriously.We now have an action plan in place and we are working through the issues mentioned.We hope to see you again next time you visit CairnsSo you can see the hard work that our team has been putting in recentlyRegardsGuest Service Team

10/10 Fantastiskt

Tarmi

Gillade: Renlighet och personal och service
The staff were very helpful with looking after our bags before Check-in and providing an easy Check-in process. The room was also clean with everything supplied. Thank you, appreciate this.
Bodde här 1 natt i augusti 2022
Svar från Guest Services Team 3 okt. 2022
Hi Tarmi,Thank you for your 5 out of 5 review.I will share your feedback with our team.We hope to see you again soonregards,Guest Services Team

2/10 Väldigt dåligt

Greg

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked with no advance payment but when we turned up the lady at the reception said sorry we canceled your booking. The email was sent whilst we were driving ( who the hell on earth who is responsible would check emails whilst driving). The receptionist lady then said we can find a room for the night, then 2 nights, then 30 minutes later she phoned and said you can have your original booking which was 4 nights. To top that all up the bed wasn’t in a reasonable condition as my other half was obviously heavier than I am his side sank down therefore I have to used cushion to barricade myself from rolling down to my other half side. We put out the signage that we wanted the bed made and towels changed none of those was done. After 3 days my partner when to see the receptionist for a clean towel. Rubbish on the garden bed. Five nights of our stay with out the bedding’s being changed, floor vacuum etc
Bodde här 4 nätter i juli 2022

2/10 Väldigt dåligt

scott

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Went to check into the hotel and the receptionist said we had no room and apologised for not sending us out a cancellation email.
Bodde här 1 natt i juli 2022

4/10 Dåligt

Fiona

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No cooking facilities in room, dirty, broken bathroom rails, broken cupboard doo unable to even open, broken safe and covered in grease/oil, pool full of debris, nowhre to sit comfotably near pool, surronding area dirty, scary and constructio
Bodde här 8 nätter i juni 2022

6/10 Okej

Russell

Reste med sin partner
Gillade: Renlighet
Needs a huge update. No signage on front of building. Hard to find. Area around pool very untidy.
Bodde här 2 nätter i juni 2022

4/10 Dåligt

Marc

Reste med familjen
Gillade inte: Renlighet
chambre pas propre et vieille.
Bodde här 2 nätter i april 2022

6/10 Okej

Zoe

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The service was great but don’t be fooled by the photos online as I suspect they were taken 40 years ago and the property hasn’t been updated since. Rooms are not cleaned properly. Very dirty. Definitely cheap and nasty.
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Troy

Bodde här 1 natt i januari 2022

6/10 Okej

Davetta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I've stayed numerous times at this motel. Making my booking everyone was very helpful. The only down side for me - was after a long day travelling just wanted to rest. Was very noisy.
Bodde här 1 natt i december 2021

6/10 Okej

Beth

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Noisy
Bodde här 1 natt i november 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, very secure, well maintained basic fittings. Decor was pleasant and excellent value for money.
Bodde här 1 natt i juli 2021

4/10 Dåligt

Michael

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
For Budget Travellers only.
This place is an old motel that has been partly refurbished. Its functional but very basic and probably best suited to an overnight stay. If you,re normally paying $200-250 per night, this is not the place for you. Its priced in the budget range and to be honest, we only stayed here as there was nothing else available in cairns for those dates. The manager and the staff were pleasant and the property was kept clean and tidy.
Bodde här 4 nätter i juli 2021

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juni 2021

6/10 Okej

Stephen

Affärsresenär
Room clean and tidy OK for overnite stay
Bodde här 1 natt i maj 2021

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and polite i will stay again
Bodde här 2 nätter i maj 2021

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Nice Stay. Clean and good space in room and good value for money
Bodde här 1 natt i maj 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service
Excellent location and very clean accommodation 20 minutes to Cairns
Bodde här 2 nätter i mars 2021
Svar från Em 4 maj 2021
Thank you for your feedback, just to be more precise, we are only 10 min from the center!

8/10 Bra

Malcolm

Gillade: Renlighet, personal och service och rummets bekvämlighet
The little things.
This a very good budget motel and the on site chinese restaurant food is excellent however a few little things need attention such as shower curtains, taps etc. Need a good handyman and high bathtubs could be replaced with "walk in showers" however maybe the last year occupancy rates ancd turnover have not been so good.
Bodde här 1 natt i februari 2021

4/10 Dåligt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The location was close by to the city centre. The room had pests present and holes in the door. Bed slid across the floor as it was a wheel base on tile flooring. I believe the reviews for this property have been exaggerated. You get what you pay for with this one.
Bodde här 1 natt i januari 2021

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2020

6/10 Okej

Verifierad resenär

Bodde här 1 natt i december 2020

8/10 Bra

Vicki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2020

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
Whole place was tidy, bins under stairs were a bit on the nose, probably should look at relocating rubbish to outside courtyard. Everything else was fine
Bodde här 1 natt i november 2020

6/10 Okej

Lorraine

Gillade: Renlighet och personal och service
Clean Basic Affordable
basic room at affordable price. Easy check in and the room was clean with all the essentials like microwave etc. The bed left a little to be desired but it was only one night stay in cairns and somewhere budget to stay on the south side.
Bodde här 1 natt i oktober 2020

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Good location and clean. Good for when you need somewhere to stop for a night. Amenities older but clean which is what matters.
Bodde här 2 nätter i oktober 2020

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love it!
We've stayed here 3 or 4 times and this was our first time oo the 2nd level. The view overlooking th es pool was gorgeous. As always the room was perfect and the staff all very welcoming. We love to stay here.
Bodde här 1 natt i augusti 2020

6/10 Okej

Leone

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Great Value for money great car security electric gates 24hr. Chinese restaurant on premises good food. Only downfall is noisy and dusty main road near.
Bodde här 1 natt i juli 2020

8/10 Bra

Leone

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Second Time Back
Room was dusty ceiling fans and curtains however good customer service as they changed our room and cleaned dust. Has fantastic security for car secure gates and cameras very out dated but it does the job will stay again.
Bodde här 2 nätter i juli 2020