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Recensioner av New Museum Guest House Pyramids View

4 out of 5
New Museum Guest House Pyramids View
11 bashir Khttab, 11, Giza, Giza Governorate

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 50 av 79 recensioner" "
8 - Bra i betyg. 13 av 79 recensioner" "
6 - Okej i betyg. 5 av 79 recensioner" "
4 - Dåligt i betyg. 9 av 79 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 79 recensioner" "

8,8/10

Renlighet

9,4/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

FABRICE

Je ne suis pas resté dans cet établissement qui ne correspondait pas à mes attentes. Les autorités ont exigé des travaux de mise en conformité et rénovation à tous les établissements ayant pignon sur le nouveau Grand musée Égyptien. Toute cette zone est donc en travaux d envergure! Je reconnais que le staff a été aidant, très aimable et sympathique. Le manager a accepté de me rembourser 2 nuits sur 3 via les services d Expedia. Je vous prie donc d honorer cet engagement et me rembourser au plus vite. Bien Cordialement
Bodde här 3 nätter i april 2024
Svar från Wael 22 apr. 2024
DEAR /FABRICEWe thank you for your review of us, and we are sorry if you did not like our hotel. We were hoping to stay in our hotel and enjoy our unique services. We would like to clarify that the renovation work for the Grand Egyptian Museum consists of painting and beautification work for the buildings directly opposite the new museum in preparation for the global opening, and it has already been completed, and indeed we are promised to refund the value of two nights of your reservation, and this was an exception from the manager to satisfy our guests , whether they stayed with us or not, but you have been informed that you must contact Expedia Company first to contact us to help you with that, because you paid the value of the reservation to Expedia Company and not at the hotel.Best regards, Wael

10/10 Fantastiskt

Henrique

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från KARAM 21 apr. 2024
thanks to you we hope to see you again

10/10 Fantastiskt

Kisera

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is located in a unique location directly in front of the Grand Egyptian Museum , really had a wonderful stay in this place .Staff was always very helpful and courteous. Rooms were clean and the food was good. The front desk was very helpful setting up daily activities and tours.
Svar från Ireny 11 apr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us, especially our prime location overlooking the Grand Egyptian Museum. Our team strives to provide top-notch service, and we're delighted to know that they exceeded your expectations with their helpfulness and courtesy. Clean rooms, delicious food, and assistance with arranging activities are all part of ensuring our guests have a memorable experience. We can't wait to welcome you back for another fantastic stay!

4/10 Dåligt

Estela

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me sentí vigilado y/o supervisado todo el tiempo, está en construcción o remodelación, no se! Pero las instalaciones están sucias, con mucho polvo y ruido! También entiendo que en estas circunstancias los hostes hicieron lo que podían!
Bodde här 4 nätter i april 2024
Svar från Wael 11 apr. 2024
We sincerely apologize that you did not enjoy your stay with us. Your comfort and satisfaction are our most important priorities, and we regret that there is some government renovation work in preparation for the official opening of the Grand Egyptian Museum soon, which will be completed within a few days. We strive to maintain high standards of cleanliness and are sorry if there is something you did not like about this. Thank you for your understanding and patience. If there is anything else we can do to improve your next stay, please feel free to let us know.

10/10 Fantastiskt

Sherrie

Gillade: Renlighet, personal och service och bekvämligheter
The staff at New Museum Guest House were incredible. Dalia and Ireny were wonderful hosts. Dalia made a delicious breakfast each morning and Ireny made sure I always felt comfortable. Thank you for making my trip so enjoyable!
Bodde här 3 nätter i april 2024
Svar från Ireny 8 apr. 2024
Thank you very much for your kind words! It was our pleasure to host you during your stay at New Museum Guest House. I'm delighted to hear that you enjoyed Dalia's delicious breakfasts and that I could ensure your comfort throughout your trip. Your satisfaction is our top priority, and we're thrilled to have contributed to making your stay enjoyable. We look forward to welcoming you back again soon! Safe travels!.

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place to stay, the staff where great helpfull. The complimentary breakfast was amazing egyptian breakfast made in house. Offered suggestions on what to see and do. Would definitely recommend this place to someone and will book their again if i go back.
Svar från Wael 26 mars 2024
Thanks a lot Mr. David you were really such a nice man, we hope to see you once again.Best regards,WAEL

4/10 Dåligt

Veronica

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
Only one floor of building is done, very noisy, water was shut off at night, one roll of toilet paper, wifi works randomly, wouldn’t stay again or recommend we stayed 3 nights, view was side of building, hot water didn’t work for a while so took cold showers, overall not worth it
Bodde här 2 nätter i februari 2024
Svar från Reham 19 feb. 2024
Hello Veronica, I am sorry to hear that, but let me explain few points: - All floors of the building are working, we owns three floors of it and all are finished and done completely. - Concerning noise, may be it comes from the ground floor, since the Egyptian government beatify and redecorate the entrances of the buildings to match the designs of the GEM in a preparation for its opening. These decoration works take place in certain times for few hours only and do not last for the whole day.- Concerning water, we have a huge water tank specially for emergency cases, so water cut off is impossible. We did not receive any complains from you concerning this matter along your stay.- Concerning the hot water, when you inform us that there is no hot water, we immediately sent the room service to you, and we found that you were just opening it the wrong way. - We clean rooms according to the guests demand whenever they want and if we found that there is lack of (toilet paper, shower gel, shampoo, etc) we add new ones of it, but you did not ask for that. - Once you asked for more toilet paper and a hair dryer, we immediately gave it to you. Since we have no problem with that. It is our pleasure to serve our guest, fulfill their needs and get their satisfaction. Dear Veronica, we hope to host you again to correct the impression that you took and to figure out that all these situations are just misunderstanding. My regards,

6/10 Okej

karine

Reste med familjen
Gillade: Renlighet
Zone un peu glauque mais en fait en travaux et de l'autre côté de la route pour allé au futur grand musée. Et à la sortie du Caire en direction d'Alexandrie. Peut donc être pratique poyr certain.
Svar från Reham 8 feb. 2024
Hello Katrin, yes you are totally right, at the time of your accommodation there were some constructions belong to the Grand New Museum. Now all these are finished and we expect the GEM to be opened very soon. Hope to host you again and see that the area is totally deferent and becomes stunning.

6/10 Okej

Sina

Gillade: Personal och service
Gillade inte: Renlighet
Die Dachterrasse mit Blick auf die Pyramiden und dass man dort frühstücken konnte, war echt toll! Nur schade, dass man ohne Fahrer nirgendwo hingekommen ist.
Bodde här 3 nätter i januari 2024
Svar från Reham 3 feb. 2024
Greetings Sina, thanks for your review. I just need to clarify a point that we have all the main daily services you need around us, we have a Mini Market and pharmacy, and of course when you need to go to some where else you need to take a car. That is normal. Thanks.

10/10 Fantastiskt

Claudia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This place has everything anyone can ask for, location, cleanliness, service, food, views and local recommendations. The city is doing some renovations and some street work, but if you can heat past that, once you're in the hotel, everything is amazing. People make you feel at home and give you the attention you need.
Bodde här 3 nätter i januari 2024
Svar från KARAM 31 jan. 2024
many thanks to your feedback MR/RICARDO it was our honor to host you and your (lovely family ) many thanks to you again ,,,,,,,, NEW MUSEUM GUEST HOUSE

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i januari 2024
Svar från Reham 30 jan. 2024
Thank you very much, Kim. Hope to host you and your cute daughter "Scarlet" more and more times.

4/10 Dåligt

Maria

Bodde här 14 nätter i augusti 2023
Svar från Wael 24 mars 2024
We wish you would write your review to find out what you were not satisfied with while staying with us.Thanks Wael

10/10 Fantastiskt

E

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2023
Svar från Reham 20 jan. 2024
Thank you, Ennis. We really were honored of having you and Mama with us. Hope next time you stay more longer.

10/10 Fantastiskt

TOMOKO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
とても快適に過ごせました。
Bodde här 1 natt i januari 2024
Svar från Reham 8 jan. 2024
We are glad to know that Tomoko. Hope next time you spend more time with us. Thank a lot.

4/10 Dåligt

Jose Sales

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Ponto positivo: Os funcionários são muito atenciosos, solicitos, e se preocupam o tempo todo em saber se estamos bem. A cama é boa, o café da manhã atende bem. Pontos negativos: o lugar é de pessimo acesso, não tem a mínima condição de caminhar por lá, não tem nada perto, e os carros de aplicativos tem muita dificuldade para encontrar o hotel. A recepção do hotel fica no terceiro andar, nos primeiros andares e térreo tem uma espécie de invasão de apartamentos que não estão terminados dando uma impressão muito ruim ao local. O Expedia faz a reserva colocando serviço de translado ida e volta, porém o hotel só faz o trecho aeroporto-hotel na chegada, justamente porque para quem não conhece é impossível de encontrar o local. Na volta o hotel não dá o transfer. Por não ter a mínima condição de se deslocar de Uber, acabamos comprando passeios do hotel, mas não recomendo. Os preços foram muito acima do praticado e o que foi prometido não foi cumprido. Exemplo jantar no Nilo paguei 45 dólares e disseram que o valor está 60, depois vi que o valor do mesmo passeio em outros locais era 20 dólares. Um passeio no centro de Cairo foi vendido como se fosse cheio de locais e que acabava as 17h mas as 14:30 o motorista disse que acabou. Em resumo, ficar nessa localização não te dá liberdade de escolher o que fazer pois o hóspede está preso sem acesso a nada e com dificuldade extrema de conseguir Uber, e comprando os passeios lá paga muito mais caro e não cumprem com o que vendem.
Bodde här 5 nätter i januari 2024
Svar från Wael 18 jan. 2024
We would like to thank you for your review and we are sorry if there is something that you do not like, but I want to clarify the truth of the matter, first - the hotel is located directly in front of the Grand Egyptian Museum and next to the pyramids, and it is one of the most important tourist places. So how can there be difficulty in reaching it and we provide a 24-hour service for assistance? indeed the reception On the third floor, and this does not affect anything. The saying that there is maintenance on the first and ground floors is because you are using the emergency stairs and not using the elevator. Secondly, we provide free pickup from the airport in the event of booking two nights or more, and this is something all guests appreciate. We also provide return to the airport, but for a fee, and this is what It is explained in the welcome message that the guest receives upon booking, or we provide Uber if the guest requests it. Thirdly, with regard to the tours, we only offer them to the guest. In all cases, the staff helps, and this is always our policy. With the dinner tour on the Nile, we always book for our customers the best 5-star dinner tour for the quality. Saying that there are tours for 20, you may find less than that, but it is substandard, which causes problems. Many, and in fairness, it should have been made clear that the tour includes transportation by private car, and the tour of the museum and Old Cairo is a tour like any other that has pre-determined visiting places that the driver may not exceed, and this is what was asked of the driver after investigating the matter. Finally, we would like to clarify that our policy is to help the guest as it is. Explained in our previous review.Regards Wael

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Reham 8 jan. 2024
Thanks you Mr. David

10/10 Fantastiskt

Oscar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What I liked about the place is the hospitality of every single person. I must say that the breakfast is delicious. The guest house is really close to the Grand Egyptian Museum and the pyramids so we could walk to get there in a few minutes. I would definitely stay there again if I got back to Egypt. It’s a great choice to stay in.
Svar från Reham 8 jan. 2024
Thank a lot Mr. Oscar. You are welcome any time. Hope to host again and again.

8/10 Bra

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very nice and the staff was incredibly friendly and will do anything for you! The block the hotel is located on is in a major renovation/development, including parts of the building the hotel is in. That was a little bit of a shock to me when I arrived but I adjusted and all was well. Just be prepared for area around the hotel to be a little run down and noisy as it’s very close to major roads. Uber is very convenient and once you get the hang of things it’s a great place to stay!
Bodde här 3 nätter i december 2023
Svar från FATMA 26 dec. 2023
Thank you MR/MICHAEL for your good impression about our staff. It is the final touches by the governments in a preparation of the GEMs opening and it will be finished very soon. Thanks again and we hope to host you and your beloved family more times. My regards.

8/10 Bra

Rodrigo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay at this hotel. Service is warm and very hospitable. Installations are new and with a view of the new museum and the pyramids. The soundings are partly under construction.
Bodde här 4 nätter i december 2023
Svar från Reham 23 dec. 2023
Thank you Mr.Rodrigo for your good impression about our staff. It is the final touches by the governments in a preparation of the GEMs opening and it will be finished very soon. Thanks again and we hope to host you and your beloved family more times. My regards.

10/10 Fantastiskt

John L.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
You are across the street from the GEM (Grand Egyptian Museum and very close to the Pyramids and Sphinx. It is very small but the staff treat you as part of the family.
Bodde här 16 nätter i december 2023
Svar från Reham 21 dec. 2023
Mr.John, you are totally missed in the hotel. Your presence with us created a positive and beloved atmosphere. Thanks for choosing our humble guest house. We are eager to see you again. The whole staff are sending their regards.

10/10 Fantastiskt

alessandro

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El personal es muy profesional y disponible ad ayudarte en cualquier necesidad
Bodde här 1 natt i december 2023
Svar från Reham 15 dec. 2023
Thank you Mr.Alessandro. You were most welcomed, we just do our duty towards our guests. It was an honor to have you with us. Hope next time you come to find the Grand Museum is opened and stay with us for longer time.

10/10 Fantastiskt

Laura, Orange

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a promising place. Staff is absolutely amazing. Helpful, alert, ready to serve. The area is still being built, many projects government run. Price was perfect, tours were easily arranged an excellent.
Bodde här 4 nätter i december 2023
Svar från Reham 13 dec. 2023
Thanks a lot, Laura. You too were very nice and easygoing person. We like you very much and we hope to host you again and again. Keep smiling as u always do.

10/10 Fantastiskt

SATOSHI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Unforgettable experience with great staff
Stayed 2 nights. It was unforgettable stay for us because of the friendly hotel staff and the great view. Raham was very kind to arrange airport pick up and tours from the hotel, so we felt as if we had been already friends before seeing her. Karam was also a nice and super friendly guy. He supported everything during our stay. Also, the lady who brough us breakfast at the roof top was so kind even though she did not understand English. The hotel building and the area were under construction. However, inside the hotel was really clean and nice. We like the room very much with enough space. Hopefully we had more water pressure. It was a special experience to have breakfast with viewing pyramids and the new museum from the roof top. The local breakfast was enough volume and delicious. We recommend this hotel.
Bodde här 2 nätter i november 2023
Svar från Reham 9 dec. 2023
I can not thank you enough for your words of praise about me, I really appreciate that. Thanks a lot. Also on behalf of Karam, Dalia & the owner himself, we all thank you for your high feedback that you gave us. You are really such a noble and respectful man.Once again, thanks for recommending our hotel. We hope to see you more and more times.Concerning the water pressure, why didn't you talk to the front desk for that, anyone could help; Since we have a water tank that brings and saves the water once it is cut off or becomes low. Hope next time you stay for a longer time and enjoy every tourist attraction in Egypt. My sincere regards to you and your beautiful wife

8/10 Bra

Sabine

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
50 min von der Hauptstadt entfernt ohne eine Möglichkeit von öffentlichen Verkehrsmittel erreichbar, alles nur mit taxi erreichbar und diese fnden das Hotel auf anhieb nicht. Umgebung ist reine Baustelle und sehr laut. PERSONAL ist hilfsbereit freundlich wer auf Komfort verzichtet ist dort gut ausgehoben.
Bodde här 5 nätter i november 2023
Svar från Reham 9 dec. 2023
Many thanks for praising our staff. Concerning the construction noise, we are really sorry but it is out of our hands; since it is made by the governments workers who paint and beautify the facade of the buildings around the neighborhood and they have no specific time to work in. As for transportation, the hotel provides private cars to pick and drop you anywhere you want, furthermore, you could aske the receptionist to order you an Uber if you like. We are Infront of the Grand New Museum, 5 minutes from the Pyramids. So, before the opening of the GNM, its surrounding area must be well prepared, having gardens and landscapes, such things will be finished within few days. Hope you to come again, you will see the area totally different and much more stunning.

10/10 Fantastiskt

Shaw

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice stay. the view to the pyramids and the new museum simply breathtaking All the hotel employees very kindly and helpful The room is comfortable and clean.
Bodde här 1 natt i november 2023
Svar från Reham 23 nov. 2023
Thanks Shaw for your kind words. We are glade that you enjoyed your stay with us. Hope to host you again for longer time.

10/10 Fantastiskt

WANTING

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Reham 19 nov. 2023
Many thanks, Wanting. You were such a kind and respectable person. Hope to see you gain.

6/10 Okej

Julie Kofod

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Nice people at the hotel! But difficulties with english with some people. Half of the building was under construction and that woke us up early morning. A lot of motorways and noise around the hotel and it was not possible to walk around in the area.
Bodde här 3 nätter i november 2023
Svar från Reham 14 nov. 2023
Thanks, Julie. Concerning the language, the majority of the staff speaking English fluently, you may find some one who do not speak very well. This is particularly common in countries where the mother tongue is not English. However, our staff working very hard and exert effort to reach the guests satisfaction and meet all their requirements. This is the first time that one of our guests dislike our staff and services; since we are known for hospitality, sincerity, and our love to serve & help people, you can see that in the other reviews.Concerning the construction, it is painting works based on the Egyptian governments orders to beautify the facade of all the buildings, in a preparation for the opening of the Grand Museum. Thus, their work time can not be determined by us, it is out of our hands. We hope to see you again when the GNM is opened, and i am sure that your impression will be totally changed.

10/10 Fantastiskt

Raymond

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Très belle chambre et excellent service. Un peu isolé mais pas bruyant.
Bodde här 2 nätter i november 2023
Svar från Reham 13 nov. 2023
Thank you Mr. Raymond. You were really such a nice and noble man. We hope to welcome you again soon.

8/10 Bra

Deborah, New Glasgow

Reste med sin partner
Gillade: Renlighet och personal och service
If we just rated the people and their service, they would rate a 5 star. However, their web site said we could walk to attractions nearby and that really wasn't possjble or safe. Lots of contruction everywhere around our room and floor. This didnt cause noise at all so that was wonderful, thank goodness. Someday when their contruction is complete and the New Museum is fully open, this hotel will be a star 5 all around for sure. Keep up your great service. That is what is your best selling feature.
Bodde här 3 nätter i november 2023
Svar från Reham 13 nov. 2023
Many thanks for your precious words about the hotel and whole staff, they all really like you. You and Mr. John left a good memory and reputation. And yes, when the painting works of the buildings in the neighborhood are finished by the government and when the GNM is opened, the whole area will be taken to another stunning level.

10/10 Fantastiskt

Sophie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hospitality and generous staff always giving free water whenever they see you.
Bodde här 1 natt i november 2023
Svar från Reham 8 nov. 2023
Thanks a lot, Sophie. We were very honored to host you in our hotel. Hope to welcome you again.

10/10 Fantastiskt

Amanda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super clean, Guest House with incredible view. Super closed to Giza Pyramids. The staff, and owner are super friendly, and very attentive. Enjoy our stay, and would highly recommend it to anyone. You will not regret
Bodde här 1 natt i oktober 2023
Svar från Reham 6 nov. 2023
Many thanks, Amanda. We are honored to have you with us. Hope to see you again and again.

4/10 Dåligt

ivan

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
El hotel está ubicado en zona muy fea , no hay nada cerca, para salir de allí hay que tomar un taxi , la calle es muy oscura , el colchón de la cama no servia estaba todo hundido no pude dormir bien, cuando te bañas , el agua se sale por el piso de la ducha y se moja todo el piso afuera.
Bodde här 4 nätter i oktober 2023
Svar från Wael 30 okt. 2023
Firstly, we would like to thank you for your stay with us.and we are sorry that you didn’t like your stay at our place.Secondly, our location is located in the same area surrounding the Grand Egyptian Museum, which is one of the most important tourist areas. So how can it be an ugly area? As for the room, you could have informed us and we will immediately take the necessary measures to solve the problem or change the room for you, but we have not received any complaints about the room during your stay or from any other guest who stayed in the same room before.In any case , we thank you for your review and we hope to host you again.

10/10 Fantastiskt

Alonso

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Staff
Bodde här 2 nätter i oktober 2023
Svar från Reham 6 nov. 2023
Thanks Mr.Alonso. Hope to see you again.

10/10 Fantastiskt

Nilika

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hospitality and service. Cannot recommend enough. Big breakfast with a great view. All staff are kind and helpful. Thank you for having me.
Bodde här 1 natt i oktober 2023
Svar från Reham 28 okt. 2023
Thank you Nilika, great that you like our food. We all work as hard as we can to reach the satisfaction of our guest, and your words is a proof that we succeeded in reaching it. Many thanks again and hope to host you more times.

10/10 Fantastiskt

Julia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were absolutely amazing, especially Reham who made our stay a pleasure. Always happy to help us in any way he could. Beautiful hotel in such a great area over looking to the grand museum and pyramids. I would recommend to anyone looking for an enjoyable stay with staff who go above and beyond for their guests. Also, the restaurant is gorgeous with stunning views.
Bodde här 1 natt i oktober 2023
Svar från Reham 26 okt. 2023
Many thanks dear, it is our duty to serve and help you all the time. We really appreciate your words. We hope to see you again and stay for longer time with us.

10/10 Fantastiskt

Vinellis L.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay there was great me and my best friend are really outgoing ppl and the ppl who worked there treated us jus like family literally. Someone was always available to help us with excursions private drivers breakfast was home cooked tasted good! I jus love the fact ppl who worked there so freaking sweet kind souls I miss them so much already
Bodde här 4 nätter i oktober 2023
Svar från Reham 24 okt. 2023
Many thanks, Vinellis. We really enjoyed hosting you. You and your friend were awesome people, easygoing, having sense of humor and also very kind. The whole hotel staff like you very much indeed. On behalf of everyone here, i send you my regards and hope to see you again.

10/10 Fantastiskt

Ian

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked: cleanliness, staff & service, property conditions & facilities The staff was simply amazing. Very clean and spacious at a great price and what a view
Bodde här 1 natt i oktober 2023
Svar från Reham 21 okt. 2023
Thanks Ian for your kind words and good impression about us. We really appreciate that. Hope to host you again very soon.

8/10 Bra

Darren

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Very difficult property to comment on. The Owners are well intentioned. The property is in an area where there is ZERO other commercial business or amenities to enjoy. The typical Egyptian hustle culture is very very low at the hotel so that is really nice. Not much effort to upsell you as you see in many places around Giza. Lastly price should not be more than 55 US a night in any situation. Comparatively I think they are asking too much currently.
Bodde här 3 nätter i oktober 2023
Svar från Reham 19 okt. 2023
On behalf of the owner and all the staff, thank you very much for your good impact and positive thoughts about us. Everywhere you go, you will find good and bad people. Not only in Egypt that merchants try to sell you the goods, its a concept spread all over the world, once sellers see you as a foreign tourist. We are very glad that you noticed we do not apply such fraudulent concepts. As for the surrounding area, we are in a vital area in front of the Grand New Museum, and it is evolving and day by day. Concerning our prices, we see that our prices are not high compared to other hotels nearby. Furthermore, these days and for the coming two months, it is our tourism season; Accordingly, the prices will be much higher than any other time during the year in all hotels of Egypt, not only us.Hope to see you again Mr.Darren when the GEM is opined and you will find all things that you had comments on changed for the better.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, great staff and nice hotel.
Bodde här 2 nätter i oktober 2023
Svar från Reham 17 okt. 2023
Thank you, Rayan. It was our pleasure hosting you. Hope to see you once again.

8/10 Bra

Roger

Gillade: Renlighet och personal och service
The staff was awesome
Bodde här 2 nätter i oktober 2023
Svar från Reham 15 okt. 2023
Mr. Roger, you were too kind to us and really such a noble person. Many many thanks, we just were doing our duty towards our guests. on behalf of the staff, sending my regards to you, Connie, and Mr. Alonso.

4/10 Dåligt

Aya

Bodde här 3 nätter i oktober 2023
Svar från Reham 6 nov. 2023
Thanks, Aya

8/10 Bra

Marco A

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good hotel. Excellent service. Very friendly. Right in front of the New museum of Cairo. Every day you woke up with a nice view of the pyramids. Although the area is a bit confusing to access, it’s due to a lot of development and construction around the neighborhood. New highway, bridge, etc. This is good, as there will be additional amenities and better accesible. Only USD$4 Uber taxi ride from Downtown Cairo.
Bodde här 7 nätter i september 2023
Svar från Reham 15 okt. 2023
Many thanks Mr. Marco for what you said about us. We are extremely happy that we reached your satisfaction and were at your service. On behalf of all the hotel staff, thanks for your trust. Hope to see u again and again.

10/10 Fantastiskt

Ashley, Ellsworth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2023
Svar från Reham 6 nov. 2023
Many thanks, Ashely.

6/10 Okej

Ricardo

Gillade: Renlighet, personal och service och rummets bekvämlighet
Es complicado dejar una referencia. Es un hotel en una zona muy alejada de todo, obscura y en medio de la nada Sería bueno que el hotel pusiera fotos del exterior por qué la realidad es que el exterior está muy mal a lado hay edificios en obras. Al interior del hotel todo muy bien no voy a mentir La atención de las personas excelente El servicio de alimentos muy caro te cobran los alimentos como si estuvieras en un hotel 5 estrellas
Bodde här 1 natt i oktober 2023
Svar från Reham 7 nov. 2023
Thank you Mr. Rocardo for praising our staff. Let me explain that our location is shown on the reservation site, it is located in a vital area, Infront of the GNM and near the Pyramids. I am sorry to hear from you that our food is expensive, it is our first time that someone complain about this matter. We serve a high quality food with low prices comparing to the 5 stars hotels; and you can find praises words about the food in other peoples reviews. Hope to see you Again Mr. Ricardo when the GNM is opened, the neighborhood will be extremely changed to look more stunning.

4/10 Dåligt

Kelly

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Don’t even give it a double look
Guest house is located in a half completed building at the end of a dirt road. Building construction was occurring throughout the night 11pm-3am. No hot water or working shower. Food and customer service was amazing. Not an easily accessible location and no amenities without walking through a torn up road under a bridge. Amazing view of the the Grand Museum.
Bodde här 1 natt i september 2023
Svar från Reham 4 okt. 2023
Thanks a lot Kelly for your review and words of praise for our working staff. It was an honor to host you at our hotel. It is our duty to help and serve our guests. As for your comment concerning the building, construction, and location, let me explain the situation for you; our building is completely constructed, but the construction works that took place belongs to the Egyptian government as they were beautifying the facade of all the buildings in the neighborhood to match the opening of the grand new museum. If any maintenances have been happened, it must be an emergency case. As for the location, the direct way to our hotel is closed based on the government's orders since they are constructing the underground that will link the Grand New Museum with the downtown. So it is out of our hands. As for the shower, we did not get any complaints from you concerning this problem, if you informed the front desk, they would solve it immediately. Once again we were so happy to have you here and hope to see you again when the new museum opens and all the facilities are already done. Regards,Reham

2/10 Väldigt dåligt

Farah

Bodde här 1 natt i oktober 2023
Svar från Reham 6 nov. 2023
Thanks a lot, Farah.

10/10 Fantastiskt

Amélie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le personnel était vraiment aux petits soins, humble et avec énormément de gentillesse. Je n'ai rien de négatif à dire. Tout était propre et soigné. Parfait pour une semaine au Caire, je recommande les yeux fermés. Merci encore.
Svar från Reham 4 okt. 2023
Merci beaucoup pour vos aimables paroles. Ce fut notre honneur de vous accueillir. Cest notre devoir envers vous. Nous traitons au sein de l'hôtel comme une seule famille et la politique de l'hôtel est essentiellement de faire en sorte que le résident se sente chez lui et pas seulement comme un touriste dans un pays étranger. . Merci encore, vous étiez une personne vraiment magnifique, avec le sens de l'humour et facile à gérer. Nous espérons vous revoir bientôtMes salutations,

10/10 Fantastiskt

Chaymae

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location, kind and helpful staff, we were very happy to stay at this hotel!
Bodde här 10 nätter i september 2023
Svar från Reham 1 okt. 2023
We really appreciate your review and kind words. it was an honor to serve and host you in our humble hotel. You were also such noble, lovely, easygoing guests as well. Hope to see you again.

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personeel is heel aardig en behulpzaam, de ontbijt is groot en stevig, genoeg voor de hele dag, en super dichtbij de pyramides van giza
Svar från Reham 30 sep. 2023
Many thanks Mr.Martin, we really appreciate your words. we were glad hosting you. You were also such a noble and easygoing person as well. Glad having you with us again.

10/10 Fantastiskt

Honora

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was so nice and welcoming to Egypt. They offer tours you can do from the hotel, such as trips to the bazaar and nile cruises. The hotel is secure with cameras if you concerned about the surrounding area during your drive. They were happy to help me order delivery food as well . Bottled water is free 24/7 very good value for the money.
Bodde här 1 natt i september 2023
Svar från Wael 29 sep. 2023
Dear/ HonoraThank you for choosing New museum guesthouse, pyramids view as your place to stay and sharing with us such a wonderful review . We look forward to welcoming you once again at our guesthouse.Thanks Wael