Hotell nära Cala Murtas strand

"Disappointing that the hotel is not beach front"

"Ett hotell som ligger på stranden, men du måste hyra både handdukar och solstolar vilket inte tydligt framgick i bokningen. Vi hade ett fint rum en våning upp med balkong och utsikt. Mot trädgården och havet, dock var det superlitet rum. Hotellet är jättefint och mysigt med en underbar frukost och fin pool, skulle varmt rekommendera hotellet."

"We paid €472/night for a dark, bare room that felt more like a bunker. No balcony/outdoor, no charm, poor/none Wi-Fi, and a rickety bunk bed that wasn’t even safe for kids (even the ’safety rail’ was loose and fell to the floor). The hotel is full of hidden fees: for ex you have to pay to use the small pool — €7 per person/day. Same fee applies even if you just want a quick dip. Sunbeds at the private beach are then included in that fee but only 2 (even if you are paying for 4p). The buffet (€98 for our family) was underwhelming. The food was uninspired and we are not a picky family. Only water or wine was incl, not even soft drinks for the kids. Breakfast was equally poor — ex just bananas and kiwis as the ’fresh fruit’ -no melon, pineapple etc. The machine coffee wasn’t even drinkable. It was clean, and I guess the staff tried, but this is far from even a poor 4-star standard. Much better options elsewhere for this price - The hotel is loud, the beach is rocky, and the water gets deep immediately. We asked for a refund for at least the last night/nights and check out early - but were refused to get any money back by manager. They did give us a superior room with 4 beds on the floor. Small, but worked. And that room had WiFi and a functional shower. There are far better options available — and at better prices at a better location, this was so off 1st room: Safety box did not work Flod in shower No hot water Dangerous bunkbed No wifi "